While searching the Internet for a cabin rental for a vacation I recently took, I found what I thought would be a nice cabin to rent. Well, sure enough, the cabin itself was nice (just as I'd seen in the multiple photos provided on the website). Unfortunately, before booking the reservation I did not take into account the one photo that was missing -- the one of the view. Had I realized this sooner, I would've asked to see a photo of the view before renting the cabin and at that point decided it was not the one for me or my family.
Perhaps a nice view is not important to you... but it is to me and a lot of people on vacation. I must admit that in some respects, the rental company did their job -- they presented only the good and none of the bad. The "bad" included the fact that the cabin is a 5-mile drive through mountain curves before you could get to the "tourist-y" area, as well as a few other things. Like bath towels that were only 18" wide (barely enough to cover your torso) and no tissue boxes or night lights (it was pitch black), only 2 lumpy pillows per queen size bed, and beds that were hard as a rock and squeaked whenever you'd move even an inch.
Will I ever rent that particular cabin again? Definitely not. Am I likely to rent from this particular rental management company again. Highly unlikely -- they've already shown me that I can't get my money's worth. Lesson learned? Ask questions via e-mail for documentation purposes and don't book until I've seen multiple photos of the interior, exterior and views!
Has anyone else used Internet-based vacation rental sites to book a vacation rental property? Any interesting tales to tell?