Admin

You've got to earn it!

By
Managing Real Estate Broker with Howard Hanna Real Estate Services

Ask most successful agents what the best source of business is and they'll tell you: 'your sphere.'

Ask most average or struggling agents when the last time they called or mailed to their 'sphere' and they'll look at you like you're from Mars.

 Obviously there is a disconnect somewhere, and that somewhere is in the belief that the people you know will use you and send their friends and neighbors to you when they need your services.  Well, if all you've done to get that business is get your license, join a nice firm and do a few deals, then I wouldn't give you any business either!  You've got to earn it!

 Oh, I hear you..."ok Jim, what do you mean?"

 Let's start with the basic formula of Real Estate - In order to get a listing you have to go on a listing appointment, and in order to get a listing appointment you have to talk to someone who owns a home.  So far so good...

 Think of all the friends, family, co-workers, and church members you know who are, or might be a home owner, and that's your starting list.  They all get exposed to ads from other real estate agents all the time and they don't call them either...why not?  They don't need their services...yet.  And when they do, they'll call many different agents for many different reasons and they will have forgotten you were even in the business at all!

 So here's my simple solution: be a valuable asset to all the home owners you know.  Owning a home for lots of people is the single largest investment they'll ever make - help them maintain and even increase its value.   August and September are great months to talk to them about getting things around their home ready for fall and winter.  In October and November show them ways to protect their home against the ravages of a hard winter.  Talk to them all year round, and never quit.  The Internet is a great place to get home maintenance ideas for all seasons.  Recipe cards are cute and nice, but don't provide home owners much value, and besides, what are you trying to get them to think about you - you like to cook?   If you provide value to the people you know, you will have earned the right to ask for their business.

 So now let's go back to the basic formula and add one small step to the end - ...ask for their business.  Believe it or not, most people you know are waiting for you to ask.

 So let's pretend for a minute you do this and you get maybe two or three, or even four more deals this year.  And just for kicks you try this same concept on your ‘farm area mailings' and get two more deals.  By the end of the year you might have increased your volume by almost a million dollars.  You've earned it!

Show All Comments Sort:
Linda Mae Croom
Topock, AZ
(928) 768-3040

Thank you for the motivational blog. I NEEDED it!

Jul 30, 2008 01:47 PM
Jim Gainer
Howard Hanna Real Estate Services - Hershey, PA

You're welcome.  We all need a little kick from time to time, me included.  Now, seems to be a good time to get back to fundamentals.

Jul 30, 2008 01:53 PM
Janie Diggs
Realty Executives Liberty - Hinesville, GA
ABR, ASR, GRI

I completely agree. I have been blessed to be as successful as I am in a short period. In the beginning it was hard and I had to rely on floor duty, friends...my "sphere".

To expand on that, as you find your self selling houses and packing in a few years of selling, you still incorporate your sphere, but now your sphere is larger. Not just because you made more friends, but you made more contacts. See, during those years of selling, you should be keeping a database and a system of keeping in touch with those people you sold houses to.  They bought houses from you and you know where they live, they are now an extended part of your sphere.

I have found that keeping in touch with past clients/customers is what now gives me more business. I do not have to cross my fingers at Floor Duty time wating for a new buyer because one of the hundreds of peopel I have sold houses to will always know someone who wants to buy, sell, or rent.  Those referrals are what keeps me busy, even when the market is slow. 

Jul 30, 2008 01:53 PM
Joshua & Kathy Schmidt
ERA Henley Real Estate - Cabot, AR

Jim,

     I am a firm believer in letting your SOI know you are still there.  I am really never pushy when talking about Real Estate with them and never flat out ask for referrals, but I do let them know I am THE source for Real Estate questions when they have one.  That alone gets me referrals.  I believe you can make a GREAT living off of just your SOI.  So, why not focus on it!  Thanks for the reminder.

Jul 30, 2008 02:02 PM
Jim Gainer
Howard Hanna Real Estate Services - Hershey, PA

You're right Janie, that's exactly how 'top producers', 'super stars', 'mega agents', 'rainmakers' or what ever you want to call them, generate such huge amounts of business.  In the end, they know everyone and everyone knows they are a valuable connection in the Real Estate business.  You can't buy that kind of loyalty, but you can earn it.  And there are plenty of high-income agents out there right now who don't do anything except talk to their sphere, and keep it growing.

Jul 30, 2008 02:02 PM
Jim Gainer
Howard Hanna Real Estate Services - Hershey, PA

Good question Josh - or Kathy - ?  Why not focus on it.  I like your style with your friends; there is no need to be pushy with them when you've earned their respect as a professional.  I envy you two your position; young and successful and doing this together as a family.  Keep up the good work, and thanks to both of you for your Service to our Country.

Jul 30, 2008 02:14 PM
Norma J. Elkins
Elite Realty Group - Morristown, TN
Realtor - Elkins Home Selling Team

So motivational - great post!  Just what I needed to read this morning! Thanks!

Jul 30, 2008 11:12 PM
Kim Tavares
Legend Residential Sales LLC - Dix Hills, NY
e-PRO - Long Island, NY
Good Morning Jim-I've been in the business for 5 yrs now and I have to admit that my first year was pathetic. I didn't take advantage of my SOI or have a great system in place for keeping in touch with my past clients. It's amazing to see the referrals coming in once you do work your sphere. Great post for all agents, but especially the newbies!
Jul 30, 2008 11:47 PM
Jim Gainer
Howard Hanna Real Estate Services - Hershey, PA

Thanks Norma and Kim.

Isn't it funny how we get busy with business and foget how we got that business, and then wonder why we don't have any business...then go get more business, then get busy with...

Oh wow, I made myself dizy...

Glad I could help out, I'll keep writing.

Jul 31, 2008 12:53 PM