I started working with Jane a few months ago. She and hew husband are looking for a single family home in the Wildwoods and as any agent who practices on the island can attest to, that can be a hard find. Jane has grown children and she needs a home large enough to accommodate the grandchildren when they come to visit. The home must also have a bedroom on the first floor. Jane has MS and has difficulty climbing stairs. At some point she knows her difficulty will become an inability.
She and her husband live in the Philadelphia area, so she has about a two hour drive down the shore. Her husband is a firefighter and works very long hours. In short, she has a hard time viewing listings.
When I see something new that looks like it might work for her family, I shoot her out an email and see if there is any interest. If Jane gives me the green light, I go to the home and snap a bunch of pictures and report back. It works well and Jane doesn't waste her time.
Today I received a message from Jane that made me think about the agents she used in the past. She thanked me for all of my work, for continuing to keep her in mind, and for going out to preview the homes. When I spoke to her on the phone, she again thanked me for doing all of this running around, basically she thanked me for doing my job.
Aren't we supposed to gather as much information as we can and make the process as easy on our buyers as possible? If that isn't it, then why do we get paid?
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