The microburst that came through monday night left devastation at our house. A lot of our roof was ripped off. Shingle nails came down and pierce car tires. 13 large trees were torn down, but ultimately our family was safe. No one was hurt. We couldn't access our street because of all of the trees down on the street. Later that evening Campton brought out a front loader and pushed the trees into the yards to make the streets accessible.
We had family come over to remove the trees and the pieces of our neighbor's homes that landed in our yard. I called the Village to ask about the removal of two trees that are on the easement for the village. The next morning, I get a voice mail from Patsy Smith that said.."Mr. Bettag this is Patsy Smith from the Village of Campton Hills. You called about the trees in your yard. They're your trees and you have a tree removal service removing them. If you have any further questions call Sam Gallucci at ________, CLICK.
That's it? How did she even know what trees I was talking about? I called Sam Gallucci. He was responsive, kind and courteous. He arranged for a Campton worker to meet me at my home and discuss the trees in question. Sam and the employee were great and gracious. They said the trees were in Campton's easement and they would take them down. Sam and his friend couldn't have been nicer. They shared their gameplan with me in order to take down the trees and life is all good.
But Patsy? Helloooooooooooo? I didn't know why you're calling telling me about my yard in relation to Campton? Is that her role? If I had just accepted what Patty had said, then I'd be eating more than I already am through this new entity. Is the Village so strapped that Patty, Patsy, whoever needes to hold down multiple jobs? Not sure, but geeeeeezzzzz, why not just say "Hi Larry, your governess here. I've told Sam to talk with you or, if you want, you can talk to Sam at xyz number. Have a great day!"
It's my hope that Campton goes away. Sam can go back to doing the great job that he's doing, but reporting directly to Kane County and there'd be more continuity, organization, servant leadership and less mistakes... that's not even addressing the potential tax nightmares.
We'll wait, we'll see.