1. Master Sales Skills - which one do you need to work on right now, and master it. Then move along as you continue.
•a. Probe and clarify - fact finding, basic understandings, qualifying stage.
•b. Handle objections - get past the "stuff"
•c. Deal with voicemail and email - use effectively to capture and win rapport.
•d. Effectively set appointments - use to strengthen relationships
•e. Use sales questions - to understand the person/client
•f. Uncover a customer's deepest needs - making it a win/win
•g. Use features and benefits to your advantage - making it a win/win
•h. Close sales without jeopardizing relationships - make lifelong acquaintances and friends
•i. Organize a sales presentation for any product or service - be prepared
•j. Understand the levels of service that you/we can really do - what is your commitment
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