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Mr. & Mrs. Homeseller, Are You Ready for Agent Feedback?

By
Real Estate Agent with Allen Tate Company 704-905-3935 105804

It's official.  Long the envy of the rest of the country, the Charlotte North Carolina real estate market is now in a buyer's market.  This turn of events means that Charlotte homesellers will have to get used to a new reality in the wonderful world of agent feedback on property showings.

This is how I educate my sellers on what to expect from agent feedback reports.

Dear Mr. and Mrs. Homeseller,

You are selling your home.  We've done the listing paperwork.  You've gotten the home staged and ready for showings.  Your property is in the Multiple Listing Service and agents are starting to show it to their prospective buyers. 

Appointments are made on your listing through the appointment center, which also automatically requests that the showing agent email to the listing agent feedback on the showing.  You will be able to access this feedback yourself by logging into the appointment center website.

Mr. and Mrs. Homeseller, Are you ready for "agent feedback"?

Our marketplace currently is a "buyer's market" for most properties.  This means that there is lot of listing inventory available for buyers to view, to compare, and to consider. Buyers in this environment will tend to look at more properties before they make a decision and be more critical of condition and features.  These attitudes may be reflected in the agent feedback and sometimes these comments may sting.  Sometimes the comments will be right on the money and sometimes they will be dead wrong.  It is best to look at feedback as constructive criticism and as a way to help you make your property better than your competition.  As the showings and feedback accumulate, use it as a tool to identify trends and suggestions that appear in the feedback consistently.  These are the items to focus on during the marketing program and that will hopefully lead to a successful sale.

Yours very truly,

Carol Fox

Copyright 2008.  All rights reserved.  Carol Fox.  Mr. & Mrs. Homeseller, Are You Ready for Agent Feedback?

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Comments(5)

Charlie Ragonesi
AllMountainRealty.com - Big Canoe, GA
Homes - Big Canoe, Jasper, North Georgia Pros

Wow Carol you are a new comer to the joys of the buyers market. Welcome to the club. Your market has been strong for a long time

Aug 17, 2008 03:13 AM
Kim Sellers
Lake Arrowhead, CA Coldwell Banker - Lake Arrowhead, CA
Lake Arrowhead Realtor - BRE#01412099 - Lake Arrow

In our market place we are mostly second homes and even though it is a buyers market, some sellers, are just stubborn.  They feel they have the money to hold out and just aren't really wanting to hear the truth... frustrating when we as Realtors can see what they need to do and tell them and they still wont listen.

Aug 17, 2008 03:17 AM
Rich Mielke
REMAX Results, Frederick MD - Frederick, MD
REALTOR, Frederick Maryland Real Estate

I tell sellers that some of the feedback they receive may not be accurate. When a buyers agent shows multiple properties in one day, they might get some of the information incorrect, like mentioning a feature that isn't there. i.e. Client didn't like the pool. Focus on the trends in feedback is important.

Aug 17, 2008 03:18 AM
Carol Fox
Allen Tate Company 704-905-3935 - Matthews, NC
Helping You Discover Charlotte's Best Small Towns

Hi Charlie,

It's hard to get sellers here to focus on reducing prices because they don't understand the new market reality yet.  It will be interesting to see how long our down market lasts.

Carol

Aug 17, 2008 03:19 AM
Li Read
Sea to Sky Premier Properties (Salt Spring) - Salt Spring Island, BC
Caring expertise...knowledge for you!

Excellent letter!     Since it's "third party" critiquing, I would think most sellers would appreciate this.

Aug 17, 2008 04:23 AM