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Stop and smell the....definately NOT roses

By
Real Estate Agent with Tomson Burnham, llc Licensed in the State of Oregon

The exterior of the home was beautiful.  Brick masonry adorned the front of the home with wonderful accents that would make any buyer feel affluent. We laughed as we walked up the stairs to view the home.

As we hit the top of the stairs, I started to sniff.  What was that?  As I cracked open the front door, I was almost bowled over. A gust of sour milk. Right in the face.

Ugh...

"Guys, I said...the house stinks."

Brave souls that they were, they ventured inside the home. The littlest one, holding her nose ran through the vacant home waiting to be let into the back yard. Anyplace was better than downstairs where the smell was the worst.

It was the fridge, no doubt about it. The stench was overwhelming. I made the mistake of opening it to help determine the source of the smell. Bad idea. Remind me never to do that again.

The buyers went through the house and looked around. As we passed onto the garage downstairs, decaying grass permeated the garage and stairwell. Decaying grass and sour milk...a most unpleasant combination.

I was begging for vanilla scented candles or some hint of potpourri.  ANYTHING.

It was time to high tail it out of there. With our sense of smell permanently traumatized, my clients left the house. Not interested.

The granite tiles and brick masonry were helpless against the stench of sour milk and decaying grass.

A sale lost.

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Comments (18)

Carol Swain
Keller Williams Real Estate - Langhorne, PA
Realtor, -www.swainsells.com- Bucks County, Pa

That is horrible.  Unfortunately that kind of thing can happen when a house is left vacant.

Aug 24, 2008 05:05 AM
Elaine Hanson
Coldwell Banker Realty - Malibu | Topanga - Malibu, CA
REALTOR - Topanga, CA Real Estate Agent

How careless.  First impressions are irrevocable -- and it was such an easily avoidable problem!  It's too bad that someone else's negligence intruded on your day of showings.  I hope that your buyers found another home that they really liked.  Have you talked to the listing agent? 

Aug 24, 2008 05:08 AM
Bill C. Merrell
Merrell Institute ~ Appraisal Education Network - Bohemia, NY
Ph.D. - Merrell Institue

Vacant homes should be stages for cleanliness. This would inclue takin everything out of the refrigerator, getting rid of all the garbage, and I have even taken baking soda - 5 gallon one and take 3-4 ounces per sink- put in sink and let it go down sink with warm water- it stop any swamp gas or small nats going forared. I aslo put 1-2 ounces of baking soda in trash cans with a liner, so if there is any smell left behind, it is kept to a minimum.

Just my opinion.

But the unwanted small can turn off a potential byer quicker than anything else, out there

All the best and keep on blogging.

Bill

Aug 24, 2008 05:10 AM
Linda Mae Croom
Topock, AZ
(928) 768-3040

I am amazed when I enter similar circumstances. As the listing agent I take on the responsibility of correcting these kind of problems if I can't get the seller to remedy the situation. I have a regular low cost handy man that's takes care of theses things in a jiffy for $10.00 an hour. Sounds like a $20.00 job. I blame the Listing agent!

Aug 24, 2008 05:12 AM
Chuck Carstensen
RE/MAX Results - Elk River, MN
Minnesota/Wisconsin Real Estate Expert

With the foreclosure era upon us I have smelt a lot of bad homes.

Aug 24, 2008 05:13 AM
Vickie McCartney
Maverick Realty - Owensboro, KY
Broker, Real Estate Agent Owensboro KY

Melina~ In my 10 years of real estate experience I have learned that one thing you just can't get passed is a bad smell........ it just has to be reckoned with if it is expected to sell.

Aug 24, 2008 05:28 AM
Dean Moss
Dean's Team - Keller Williams Realty Partners Chicago IL - Chicago, IL
Dean's Team Chicago IL Real Estate Team

Melina and folks -

I very much agree with the "First Impressions are IRREVOCABLE!" comment.  Hey, can I use this on my CMA's?

Experts say, and we know it to be true, that people often form impressions based on smell and sounds before the visual decision kicks in. 

Let's say one of the teenaged kids is playing his music at a deafening level, or, heaven forbid, an ignorant seller has a lit cigarette in his mouth during a showing.  A buyer senses this stuff before he even walks in the door.

A couple of years ago, as the market here was booming, a had an estate sale where the owner had four aging cats.  The unmistakeable smell of cat pee was pungent, and we could not get rid of it, no matter what we did!

In a good market, the house eventually sold.  But, today, in our shifting market in Chicago and most other places, it would still be sitting on the market, unsold.

You don't necessarily need to bake cookies (I always burn them, anyway), but SMELL or ODOR creates a lasting impression not easily changed later on!

Call or stop over anytime - it smells pretty good around here!

DEAN & DEAN'S TEAM CHICAGO

Aug 24, 2008 05:31 AM
Marchel Peterson
Results Realty - Spring, TX
Spring TX Real Estate E-Pro

Melina, I have a sensitive sniffer and there have been a few times where I have just had to say I will wait for your outside.  The last time that happened it was me and the Mrs. holding our nose just outside the door.  Mr. buyer somehow continued checking the smelly house out.  They did not end up buying it.

Aug 24, 2008 05:45 AM
Melina Tomson
Tomson Burnham, llc Licensed in the State of Oregon - Salem, OR
Principal Broker/Owner, M.S.

I did call the listing agent to tell her the home reeked.  The problem with bad smells is that buyer's aren't willing to really stick around and look at the house.  In this case the kiddos were tugging at mom and dad to leave. 

 

Aug 24, 2008 05:46 AM
Jim Frimmer
HomeSmart Realty West - San Diego, CA
Realtor & CDPE, Mission Valley specialist

My partner often calls me a dog because my sense of smell is so acute, but it sure helps me have clean listings and open houses.

Aug 24, 2008 05:52 AM
Lynn Afton
Greenridge Realty Oakmont - Big Rapids, MI
REALTOR® Near Big Rapids, MI, Mecosta County

I once showed a duplex where decomposing contents of the fridge had oozed a puddle about six feet in diameter that reeked to high heaven!  My buyer was a contractor, so replacing the floor was no problem to him - he bought it anyway.  I am sure that it stopped many other potential buyers from even considering it though!

Aug 24, 2008 06:05 AM
Melina Tomson
Tomson Burnham, llc Licensed in the State of Oregon - Salem, OR
Principal Broker/Owner, M.S.

Marchel I wish I had done that in this case.  I couldn't wait to get out of the house.  I was with the kids.  "Mom, Dad, LET'S GO!"

Jim that is funny. I think you might have passed out if you smelled this house with such an acute sense.

Aug 24, 2008 06:06 AM
Tiffany Landis
Tacoma, WA

When I used to be an appraiser, this would happen to me too, except usually it was the smell of wet dog that would just soak into my clothes.  But thank you for the descriptive blog, I felt like I was with you in that house.

Aug 24, 2008 06:59 AM
Patty Carroll
Vancouver, WA

You would think that the listing agent would do something about it. We just showed a home that smelled like (human) urine and for the rest of the day we couldn't smell anything else.

Aug 24, 2008 12:03 PM
Cynthia Tilghman, Realtor® Onslow County NC Home Specialist
Kingsbridge Realty, Inc - Hubert, NC

Hi Melina,
When we will ever learn to "preview" before taking clients to a property?  We're all guilty and I'm sure this is one time you wished you had.

Aug 24, 2008 02:00 PM
Melina Tomson
Tomson Burnham, llc Licensed in the State of Oregon - Salem, OR
Principal Broker/Owner, M.S.

Cynthia I had actually seen the house when it first came on the market a couple of months ago.  I don't re-preview homes when I have seen them already. 

Aug 24, 2008 03:28 PM
Jesse Clifton
Jesse Clifton & Associates - Fairbanks, AK

Oh, Melina... you didn't open the fridge?  Oh, yikes. There can never be anything good found in a refrigerator in an empty home. haha.  Hopefully the sellers or the L/A can get this cleaned up soon before any more sales go by the wayside.

Sep 07, 2008 08:49 PM
Melina Tomson
Tomson Burnham, llc Licensed in the State of Oregon - Salem, OR
Principal Broker/Owner, M.S.

Yes...my master's degree failed me...clearly in grad school they did not teach me about the most likely origination point for sour milk...

Sep 09, 2008 10:10 AM