Lowes Home Improvement vs. Menard's in Manitowoc Wisconsin

Real Estate Agent with Worthington Realty

The huge advantage that Lowes Home Improvement has over Menard's is CUSTOMER SERVICE!  As a matter of fact, the customer service is so good at Lowes Home Improvement, if the product your looking for is not on the floor; the sales specialist whom happens to be working that day has ALWAYS called me back, therefore increasing their revenue because of the items I purchase.

The quality of the merchandise at Lowes is TOP quality.  Manitowoc citizens should be able to purchase higher end, middle end, or lower end products of their choice.  Menard's...well, one word sums it all up; Wal-Mart is the first word that comes to mind.  At Menard's, you will find low end, Wal-Mart type products, where customer service is virtually non existent. 

Lowes Home Improvement also has a low price guarantee.  For example, if you find the same in-stock product at a competitor, Lowes will not only match the price, but also beat it by 10%.  If a customer would like to special order a product, Lowes will match the price should they happen to be higher (in a rare case). 

I have personally purchased 2 toilets, 2 ranges, & large living room rugs.  The Manitowoc Wisconsin store has 160,000 sq ft. of store in total.  The garden department opens late April and stays open through October.  As of todays date, all big box competitors, Menard's, Fleet Farm, Wal-Mart, & Shopko have allready shut down their garden center weeks ago

The moral of the story is, if you haven't been to Lowes because you just resist change, your missing the best home improvement store in all of Manitowoc County.  From flooring, to plumbing, to hardware, to tools, to appliances; you name and if Lowes doesn't have it, they can almost always get it.


Robert J. Worthington

Comments (3)

Not a real person
San Diego, CA

I wish I could say the same about Lowes here. In fact, I wish I could say that about any home improvement store here, but they all seem to think.... Well, I don't know what they think, so I just go to the one that is closest to me at whatever time of the day it is that I need something. I have all their addresses in my notebook computer, so if I break a flashlight at a home inspection on 1234 Paul McCartney Lane, I know that when I leave, I can just stop by John Lennon Home Improvement and get a new one. If I'm at home, it's down the street to Home Depot.

All their prices are the same and their customer service is the same.

Sep 05, 2008 07:38 PM

I beg to differ....Menards garden center is alive,OPEN, and freezing ass cold! ....and it is Oct. 22.

Oct 21, 2009 10:51 PM

I noticed that this is a fairly old posting.  I have to say that i have had very good experiences in Menards recently....can't say the same about lowes lately. i like the new lay out and added selection at the Menards store.  I am surprised that a Realtor would post such a negative blog about a retailer that is rooted in the community.  If i worked at Menards i probably wouldn't be interested in your services......just a thought.........

Sep 15, 2011 05:24 PM