The huge advantage that Lowes Home Improvement has over Menard's is CUSTOMER SERVICE! As a matter of fact, the customer service is so good at Lowes Home Improvement, if the product your looking for is not on the floor; the sales specialist whom happens to be working that day has ALWAYS called me back, therefore increasing their revenue because of the items I purchase.
The quality of the merchandise at Lowes is TOP quality. Manitowoc citizens should be able to purchase higher end, middle end, or lower end products of their choice. Menard's...well, one word sums it all up; Wal-Mart is the first word that comes to mind. At Menard's, you will find low end, Wal-Mart type products, where customer service is virtually non existent.
Lowes Home Improvement also has a low price guarantee. For example, if you find the same in-stock product at a competitor, Lowes will not only match the price, but also beat it by 10%. If a customer would like to special order a product, Lowes will match the price should they happen to be higher (in a rare case).
I have personally purchased 2 toilets, 2 ranges, & large living room rugs. The Manitowoc Wisconsin store has 160,000 sq ft. of store in total. The garden department opens late April and stays open through October. As of todays date, all big box competitors, Menard's, Fleet Farm, Wal-Mart, & Shopko have allready shut down their garden center weeks ago
The moral of the story is, if you haven't been to Lowes because you just resist change, your missing the best home improvement store in all of Manitowoc County. From flooring, to plumbing, to hardware, to tools, to appliances; you name and if Lowes doesn't have it, they can almost always get it.
Sincerely,
Robert J. Worthington
Comments(3)