The Greatest Real Estate Seller I've Ever Met

Real Estate Agent with Florida Property Experts

Port Orange Real Estate & Community Event Blog. By Lisa C. Hill, "THE SMART CHOICE!"

luxury houseA few days ago, I wrote a post called "How Would You Sell This House?".  If you haven't already, please read that post before this one. In that post, I outlined the problems that a Port Orange real estate seller was experiencing in selling his house. He was interviewing real estate agents when I met with him. But his house is already listed with another agent at this time. If you're a real estate agent, you know that we frequently get calls from real estate sellers who currently have their houses listed with another agent, whom they are considering replacing when the term of their listing expires. This was the case with "Ed". But Ed wanted more than to know what I would do differently than his current agent. He wanted specifics on how I would find a real estate buyer for his unique home.door knob

One thing Ed was up-front about was that he was not looking to just get rid of his current real estate agent. She hasn't done anything wrong, and he has no problems with her. He just wants to sell his house. He said this several times. I should also mention that I know Ed's current REALTOR® and she is a good agent. Let's face it. In the real estate industry, REALTORS® know which real estate agents are easy to work with, and which ones are... let's just say "difficult", and leave it at that. Well, Ed's agent is a good one, and I told him that. And the fact that Ed was NOT bad-mouthing her, made me respect him. I wish there were more people like that in the world. Ed's house has been on the market for almost a year, and his REALTOR® has been telling him that if he needs to sell quickly, he'll have to reduce his price. She has been honest with him. He's in a very slow moving price range. And she's been keeping him updated on the climate of the real estate market in our area. So although Ed was interviewing other agents in anticipation of the upcoming expiration date of his listing, he made it clear that his only motivation was to sell his house. If he could find another agent who could give him a plan of action that his current agent had not provided, he would list his house with that agent when his current listing expired. But he was not going to list with another agent, strictly because his house had not sold yet. And he was not blaming his current REALTOR® for the lack of a sale. But he was doing some investigation by talking to other agents. (BTW, Ed's house is in the jumbo loan range.)

On the day I met with Ed, we talked for over 3 hours. Obviously, we discussed many things during that time. And one of the things I recommended to Ed was that although his house is truly worth his asking price, if he really wanted to sell quickly, he should consider pricing his home the same as his closest competition in his neighborhood. When we looked at his competition, we knew that Ed's house is by far, much better than this other house, but by pricing his house the same as the other one, whenever a buyer saw the other house, they'd see his too. It's not hard to see the logic in this. When viewing the 2 houses at the same price, Ed's house will blow the other one away! Any buyer would be crazy not to buy Ed's house, when beautiful housecomparing the two.

Well, today I got another call from Ed. He and his wife had read the blog I posted on how to sell their house, and they really liked it. But Ed was calling to let me know that he had reduced his price, exactly as I, AND his current agent had both suggested. So Ed is going to leave his listing with his current agent, and extend the listing for a few more months. According to Ed, he didn't feel right reducing his price, as his current agent had also recommended, and just giving the listing to another real estate agent. His current REALTOR has been trying to sell his house for almost a year, and has met Ed's expectations in regards to professionalism, keeping him updated, and doing all she could. The fact that his house had not sold yet was not her fault. So Ed feels he owes it to his current real estate agent, to at least give her the opportunity to procure a buyer at the newly reduced priced, instead of reducing it and giving the listing to another agent.

WOW! If you're a real estate agent, I'd like to know how many times you've heard a real estate seller say something like this. Because I usually see the opposite. And I've been on both sides of the proverbial coin on this one. Many sellers, at the end of one listing agreement, will move the listing to another brokerage, while at the same time pricing it the way their previous REALTOR had advised. (This makes no sense, whatsoever.) For REALTORS, this is beyond frustrating. Over time, when it happens to us, we just accept it because we're so used to real estate sellers ignoring our professional advice, until they list with another brokerage. How many of you would like to see more real estate sellers like Ed? I know I room

So this blog post is a tribute to "Ed". Ed has given me hope (I'm not sure if that's a good thing.) that there are real estate buyers and sellers out there who are loyal, and really do trust our professional opinions about real estate. It seems to me that Ed knows there are those of us who spend a 40+ hours a week, (probably a lot more than 40) in the field, keeping our fingers on the pulse of OUR local real estate market, in addition to the national real estate industry, therefore we must know what we're doing. Unfortunately, there will always be a few agents in the real estate industry who seem to enjoy making us all look bad. But overall, the percentage of truly professional, knowlegeable, hard-working REALTORS far outweighs the ones who are not. (I'll have a post about one of the "nots" in a couple of weeks. Ugh!) And I felt obligated to write this post about the greatest real estate seller I've ever met. Because knowing there are people like Ed out there means more to me than having his listing next month. Of course, if it still hasn't sold by the next expiration date, I'll be gunning for Ed's listing. After all, the house is great too!

Lisa Hill real estate agent

list real estate with lisa hill and adams cameron realtors and get it sold


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Comments (20)

Celeste "SALLY" Cheeseman
Liberty Homes - Mililani, HI

Now those are the rewards we see in real estate....a wonderful upfront and down to earth seller... human being.

If you're reading this get a big hug!!!

Sep 06, 2008 04:04 PM
Angelia Garcia
Pure Realtors - Dallas, TX

Sorry, but I feel like he was just fishing for information and that he was not really interested in hiring another agent.  If I am wrong, so be it.

Sep 06, 2008 04:16 PM
Stacey Brown
ILM Realty - Colchester, CT

While it makes so much sense to me, it is not the common practice. I sometimes don;t even get listings because I don;t want to overprice them. It kills me when people don;t listen at first, but wind up listening later to someone else's benefit. That;s the biz...

Sep 06, 2008 04:19 PM
Kaleb Kunz
Logan, UT


Great blog! Reading through this the thought came to mind that not only is "Ed" an intelligent, understanding person.....but the fact that YOU would take the time to write about him and his situations in such a good manner even though you didn't get the listing, shows that you are right up there with "Ed".  You obviously understand what it means to be a 'quality person'.

Logan Utah Real Estate

Sep 06, 2008 04:38 PM
Kona Home Team (luva llc) Lance Owens (RS)
Kona Home Team (luva llc) - Kailua-Kona, HI
Getting transactions done, when nobody else can!

Great Job Lisa

I know you will sleep better :).  Although I agree somewhat  with Angelia - he was pretty up front,  and you were 100% profesional in your actions, if only there were more agents like you! I would almost bet  - that if he was asked for an agent refferall - he would give out both your names :)

Aloha, and have a great day


Lance Owens (RS)

(808) 936-8383

Aloha Kona Realty Inc.

78-6740 Alii Drive


Sep 06, 2008 04:47 PM
Bill Sauneuf
John L. Scott Real Estate / Yelm - Mount Vernon, WA

I think I agree with Angelia's point of view... I think that the Seller was fishing to see if his agent was right about the price reduction before going ahead with it.

There may well have been some truth to his words, but I think his "Plan A" was to extend with his current agent....

I hope that I'm wrong about this...

Sep 06, 2008 04:58 PM
Lynda Eisenmann
Preferred Home Brokers - Brea, CA
Broker-Owner,CRS,CDPE,GRI,SRES, Brea,CA, Orange Co

Hi Lisa,

Nice to hear the outcome (from your prior post) and I can appreciate his loyalty. Hopefully he will get it sold sometime soon.

Sep 06, 2008 05:01 PM
Judy Greenberg
Coldwell Banker Long Grove - Buffalo Grove, IL
Coldwell Banker - Buffalo Grove - Long Grove Homes

Lisa, I admire your professionalism, and the seller's honesty..  You too would make a good team to sell his property quickly!

Sep 06, 2008 10:30 PM
Susie Blackmon
Ocala, FL
Ocala, Horses, Western Wear, Horse Farms, Marketing

Interesting comments here Lisa.  Being transparent and giving the public what they want and should have -- the truth and the numbers -- is where it's at.  It will come back to you!!

Sep 06, 2008 11:20 PM
Don Rogers
Keller Williams Realty Chesterfield - O'Fallon, MO
Realtor, Broker, CDPE, GRI, OnullFallon MO & St Charles County MO homes

I agree with Susie and that it will come back to you.  I would think that with Ed listening and also hearing what you had to say could possibly lead to other business for you in the future.

Sep 07, 2008 01:41 AM
Lisa Hill
Florida Property Experts - Daytona Beach, FL
Daytona Beach Real Estate

Thanks for your thoughts everyone. And to address your concerns, I don't believe "Ed" intentionally set out to use the information from other agents, with the intention of re-listing with his current agent. Now I do believe that there's a possibility that after other agents said the same thing as his current agent, he at that time decided to stay with his current agent. But that's always a risk we take. And to be honest, I genuiney liked him. I didn't mind visiting with him a viewing his house for a while. And who knows. I might procure a buyer from these posts. If not, Ed said he'd be calling me when the listing expires again.

We choose to believe the positive or the negative. I choose the positive. Although it's always easier to think in a negative manner, the negative will only take you into a downward spiral. I prefer to have a good attitude.

Sep 07, 2008 05:17 AM
Thesa Chambers
Fred Real Estate Group - Bend, OR
Principal Broker - Licensed in Oregon

I am glad that Ed gave his agent a chance at the lower price - and hope it sells - bring him a buyer Lisa - you worked hard on this one... wouldn't that be a win win

Sep 07, 2008 04:38 PM
Ronald Gillis
Southwest Florida Notaries (Mortgage Notary Signing Agent) - Port Charlotte, FL
CNSA Southwest Florida. Notaries, Port Charlotte, 941-7-NOTARY

That's awesome.  Nothing personal about the other agent, but I hope it still doesn't sell, and he switches to you and you get a chance to sell it.  Good luck!


Sep 07, 2008 05:34 PM
Retired Notworking
Tallahassee, FL

Surprise twist to an interesting story. Too bad you invested so much time in it and then have it turn out to be a dead end. On the other hand, it must give you some satisfaction that you gave good advice that was heeded and who knows, maybe Ed will recommend you to someone else.

Sep 07, 2008 11:22 PM
JoEllen Stranger-Thorsen
Eustis, FL
Lake County, FL

I have to ask, what was decided about the in-law suite?

Sep 08, 2008 01:19 AM
Dan Hartman
Province Mortgage Associates - NMLS #2861 - Providence, RI

Lisa -

What an uplifiting post!  It is really nice to hear that there are some truly nice people out there, especially with all the negativity often circulating about clients in this industry.  If only we all had 10 clients like that!


Sep 08, 2008 10:57 AM
Lou Ludwig
Ludwig & Associates - Boca Raton, FL
Designations Earned CRB, CRS, CIPS, GRI, SRES, TRC

Hi Lisa

It's nice to see a loyal customer, but I would you a big WOW on your blog and the power of blogging.

Good luck and success

Lou Ludwig

Sep 08, 2008 11:19 AM
Lisa Hill
Florida Property Experts - Daytona Beach, FL
Daytona Beach Real Estate

JoEllen- Nothing was decided since he's still with his current listing agent. He's adamant about not showing anything that would tip-off Code Enforcement about the extras.

Sep 08, 2008 02:08 PM
Pam Jank
Coldwell Banker Schneidmiller Realty - Coeur d'Alene, ID
Your Coeur d'Alene & North Idaho Real Estate Pro

Lisa, I've had similar situations here.   I make sure the Seller is aware that all of his un-permitted changes/additions, by law, have to be disclosed to any perspective Buyer and documented on a "Seller's Property Disclosure."   Even though these un-permitted additions are gorgeous and would be a major plus for some Buyers they will never truly be worth what they could have been if permits had been pulled and had all be done per code.   The new Buyer will have the same issues when they Sell, since they will also have to disclose.    Unfortunately, the Seller will need to accept a lower valuation as the price one pays for noncompliance with the Building Codes..  Also, he will also have the risk of some perspective Buyer or an Agnet "Blowing the Whistle"....

Also, Ed was very ethical in disclosing his full intent of his call to you.  I've also had this happen.........   Usually, it is the Seller's way of verifying what his/her agent is doing.   When the market is slow and they can't get the price they originally hoped for... they start looking for answers from others.  They feel they need to do something. It's human.  However, Not all are as upfront as Ed. As Ed found out... You get great help/results even when you are upfront. 

Coeur d'Alene, Idaho - City by the Lake  

Sep 08, 2008 05:34 PM
Lucky Lang
Premiere Plus Realty Marco Island - Marco Island, FL
Marco Island & Naples Florida Real Estate


I love your attitude!!!

It's difficult not getting a listing when you do all that work.  At least you didn't get it for the RIGHT reason! 


Lucky :)

Sep 08, 2008 09:16 PM

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