Special offer

When home inspectos say oops

By
Real Estate Agent with NH Real Estate Exchange

 

I was at a home inspection this past Friday and when we got to the heating system the pilot light was out, to be expected as it was a hot muggy summer and it hasnt gotten close to the time to put the heat on.

We had the listing agent call the seller and get her permission to light the pilot light. Everything is going well, the pilot light lights up quick and easy, but when we go upstairs the thermostat is no longer working. We rebooted the system several times but nothing worked.

Later that night the seller had a local HVAC come out and told us that the pilot light was out of alignment and burned out the wires for the thermostat. I watched the inspector light the pilot and know he did not bump or move anything, he held a match until the light lit.

The bill to fix was about $220. Who should be responsible.

 

1) Sellers as it could have been out of alignment from last heating season

2) Buyer agent (me) for recommending this inspector

3) Buyers for hiring this inspector

4) Home inspector

What are your thoughts.

Going forward, I am putting a request in writing prior to all home inspections to have the pilot light lit so this does not happen again.

Comments (8)

Steven L. Smith
King of the House Home Inspection, Inc. - Bellingham, WA
Bellingham WA Home Inspector

In most cases I would say NOT the home inspector. However, all standards of home inspection and common sense say that home inspectors DO NOT operate anything other than the normal, consumer friendly, controls. Had I been doing your inspection, I would have excluded that device. Or someone else could have lit the pilot light. It would not have been me. Why? For exactly that reason you describe. The appliance was off, it did not work, now you are wondering if the inspector shoudl pay for it.

A home inspector has enough liability to begin with, without turning on main water valves and main breakers. And I consider that less awkward than lighting a pilot light. So, in this case, since the inspector did something that is not part of his job, maybe he should be responsible. He may have had permission to do it, but you will note that he is, despite that, still in the equation as maybe having done something wrong. Hence, the problem with what he did.

Sep 07, 2008 03:06 AM
Ann Sabbagh
Seacoast Mortgage Corporation, RI (20021119LB & 20031576LL), MA (MC2107) & CT - Pawtucket, RI
President, Sr. Loan Officer

The sellers.  It is their home and they are responsible for their home.  Yes, it could have been out of alignment from last season.  In this market, they should be happy they have a buyer!  Don't you agree? 

Thanks for the blog!

Ann Sabbagh

Vice-President

www.annsabbagh.com

"When you choose me as your mortgage consultant, you also choose a financial planner who cares about YOUR financial stength"

Sep 07, 2008 03:10 AM
Charles Buell
Charles Buell Inspections Inc. - Seattle, WA
Seattle Home Inspector

Got to agree with Steve on this one----the inspector should not be lighting pilot lights. (Today----anything with a standing pilot is likely to be past its expected life anyway:)

Sep 07, 2008 03:12 AM
Tim and Pam Cash
Crye-Leike (Sango) - Clarksville, TN
Real Estate Professionals - Clarksville TN

Interesting topic - I would say the sellers would bear responsibility.  It is their home, they agreed to allowing the pilot to be lit and there is no way to tell if the inspector is the one who misaligned the pilot.

Sep 07, 2008 03:16 AM
Randy L. Prothero
eXp Realty - Hollister, MO
Missouri REALTOR, (808) 384-5645

I would vote for the sellers.  The pilot was not lit and they can not honestly say they inspector did anything wrong. Hopefully the sale will be completed and they can just considerit as a cost of sale.

Sep 07, 2008 03:25 AM
Mary Bowen
Coldwell Banker United, Realtor - The Woodlands, TX
Real Estate At Its Finest!!!

The sellers did give permission for the pilot to be lit.

Sep 07, 2008 03:41 AM
Carol Swain
Keller Williams Real Estate - Langhorne, PA
Realtor, -www.swainsells.com- Bucks County, Pa

The home inspector should not be lighting pilot lights.  However, the seller did allow it.  That is a hard call.

Sep 07, 2008 03:59 AM
Roy A. Peterson
Domicile Analysis of Texas - El Paso, TX
P.R.E.I.

I don't about this, I'm so accustom to ligthing pilot lights on Furnaces, hot waters, fire places, gas ranges, and whatever else had pilots light. That is never a dilemma on my inspections. It's like Steven said as long it is operated in a  normal, consumer friendly way. When lighting furnace's or hot water heaters I have come across broken or frozen knobs and also on hot water temperature controls.

But each one has their own style of inspecting gas appliances, I guess.

There is one thing I'm very particular in my inspections, I leave everything exactly as I find it.

 

                            ~Newbie        

Sep 07, 2008 04:23 AM