How do Realtors, Lenders and Attorneys prefer to receive their documents from the Title Company?

Title Insurance with The Title Company of Jersey

There are a few options on how you can receive your documents pertaining to Real Estate Settlements.

1. Of course there is the good old USPS.   In this fast moving environment that is akin to the "Pony Express"                                                               

2. Many professionals still opt for the fax when receiving their documents.  The biggest drawback on this is that you have to be there at the machine at the time it is sent to get those in real time.  There is also a confidentiality issue which could be a problem.  The privacy act is supposed to protect that information, but frequently faxes are located in a highly visible area of the office.  It's not the best solution if you don't want anyone else to see your business.                                                  

3. The most convenient method for those who are at least somewhat technologically inclined is to receive their documents via email.   The savvy Title Companies are now using online Transaction Management Systems, such as SureClose.  The process involves scanning the documents into a pdf format which requires the use of Adobe Acrobat Reader to be able to open and view those documents.   These pdf docs are then sent as attachments via email to the recipients.

The docs may then be viewed at the recipient's discretion and saved to their computer or forwarded to anyone else who they choose.  It is a secure and confidential way to communicate.  An added advantage is that the scanning of the documents doesn't degrade the quality of the original the in the manner that a fax would.

If you're one of the fortunate ones, your local Title Company is already sending you documents via email. If not why don't you check and see if your Title Company has any plans to offer that service.  If they don't, maybe it's time to consider trying something different...


Comments (9)

Rich Kruse
Gryphon USA, Ltd. - Columbus, OH

I got one a couple of weeks ago all on CD.  Perfect!


Apr 04, 2007 03:03 PM
Randal Keberlein
Weichert Realtors, Precision - Kenosha, WI

As long as the docs are on time and correct, It is good for me>



Apr 04, 2007 03:06 PM
Eddy Martinez
Nationwide Funding Group - Highland Park, CA

Tom i prefer the number three option PDF format. It makes things so much easier for closings and openings and more importantly its paperless. Lenders hate paper!! :-)


Apr 04, 2007 03:23 PM
Heather Saul
Weichert Realtors Hoey Group - Wildwood, NJ
I am with Eddy...  email me a PDF and it makes life much easier. 
Apr 05, 2007 07:35 AM
Beth Young
Holler Law Firm - Milford, CT
Been there, Done that...
having documents delivered via email is a great way to go.  It also makes it easier to send documents to cooperating agents with no lag time.   We changed our fax number to an online fax so that all our faxes come directly into our email inbox.  This has made a big difference for us. 
Apr 05, 2007 10:20 AM
Tom Giansante
The Title Company of Jersey - Wildwood, NJ

To Everyone:  Thank you for your comments. 

Our company has been scanning and distributing documents via email for over 2 years now. We are catering to a growing number of professionals who prefer to have their info emailed.   The Lenders were the first to embrace this as we were integrating the process (thanks Eddy), and the Attorneys and Raltors were right with them.

For those individuals who like to take this process to the next level, I've been able to provide them with a login and password so they can have all their settlement files available in one  view.  SureClose is the product which makes that possible.  

Once you SureClose, never go back!

Apr 05, 2007 03:14 PM
Terry Lynch
LAR Notary and Closing Services - Saint Clair Shores, MI


I prefer to receive mine via email in pdf format. There are however still some title companies that wont or can't  email them. 

Apr 05, 2007 03:18 PM
Tom Giansante
The Title Company of Jersey - Wildwood, NJ

Thanks Terry.

One of the great benefits of the Title Companies having all their files in digital format is when you go back to them a year or 2 later for a survey or some other document from your file.   When I get that request, I can usually have that document in your email inbox before we end the phone conversation.

Prior to going paperless, it might take one or 2 employees a couple of days to get the file from the "vault" and get that back to me to fax out to someone.  How barbaric!

Digital is the way to go!

Apr 05, 2007 03:37 PM
Luisa , Orellana
Greater LA Escrow - Los Angeles, CA
Greater LA Escrow

I prefer via e-mail PDF. Its great! I don't have to get up from my desk and look for a fax. LOL!

But I guess having it the old fashion way wouldn't be so bad either. That would actually give me some exercise. LOL! 

Apr 07, 2007 06:43 PM