How far do you go bending the truth in real estate listings?

By
Home Stager with Six Elements Inc.

truth in real estate adsWe all know what "quaint", "cosy", "gem", "first time on the market in 25 years" mean in real estate ads.

But how far do you go to try and make your latest listing sound attractive to potential buyers?

I'm writing this not as a home stager or home staging trainer. I'm writing as someone who personally bought 6 homes in 8 years. I lived in and staged all of them which is how I got into staging. I'm always on the look out for my next house so I'm an active reader of real estate ads, visitor to real estate agents' websites and open houses, etc. Besides my own desire to find my next home, I keep up on what sells and for how much so that I can better serve my staging clients.

This house was promoted as being "steps to Lake Ontario... sit back and listen to the waves... lake views... walk out to balconies/veranda from almost every room..."

By now you're probably imagining (as I was) a house on the water (or pretty darn close to it), listening to waves from all those balconies! 

This house in fact several blocks from Lake Ontario making it completely impossible to hear any waves without walking for 5 - 10 minutes down a hill on a busy street, and then making your way around a large water filtration plant.

Yes, technically there was a lake view if you define that as the ability to see a thin band of blue in the distance beyond what appears to be government subsidized low cost apartment buildings. I am not naive enough to think that this wouldn't qualify for "lake view" in an ad. BUT, when "lake view" is combined with a description of hearing waves, an entirely different expectation is created in the buyer's mind.

All that said, it IS a lovely house both inside and out (and it did sell quickly - in no small part because it was priced way below market value in an already hot market). So my question to agents is:

What is the point of creating a completely false impression in an ad to promote a listing? If the potential buyer ends up annoyed at being lied to, are they likely to respect your professionalism or trust your claims in the future?

debra

Debra Gould, The Staging Diva
President, Six Elements Inc. Home Staging

 

Comments (3)

Joan Snodgrass
Midamerica Referral Network - Kimberling City, MO

Debra:

Interesting house, but could we agree that the ad was abit of exageration?  Love your "Staging Diva".  Personally, I can't find it in me to do that.  In my area, we have properties that have a 'technical' lakefront.  This means that a part of the lot touches the lakefront, but you can't actually SEE the water from where you have the home.  So we cannot advertise 'lakefront property', but must use the  term 'technical lakefront'. 

Apr 05, 2007 06:05 AM
Patricia Aulson
BERKSHIRE HATHAWAY HOME SERVICES Verani Realty NH Real Estate - Exeter, NH
Realtor - Portsmouth NH Homes-Hampton NH Homes

The truth and nothing but the truth and you'll be ok.  It is what it is so just tell the description like it is

Don't inflate the description and in so doing your credibility is doubted.

 

Patricia Aulson/Seacoast, NH & ME

Apr 05, 2007 06:19 AM
Kathleen Lordbock
Keller Williams Realty Professionals - Baxter, MN
Keller Williams Realty Professionals
You may get them there with a misleading description, but then what do you do?    What else have you "lied " about?
Apr 06, 2007 06:28 AM

What's the reason you're reporting this blog entry?

Are you sure you want to report this blog entry as spam?