At the beginning of the year I sent out the link below to Realtors on Bainbirdge Island. It is a terrific reminder to all of us that do personal marketing that it really is the little things -- or the one little thing -- that can make a big difference.
This online movie, which only takes a few minutes to watch, truly illustrates how the little things that make the different. Sometimes called the "tipping point" (also the title of a great book), take a few minutes to watch this now, even if you have already seen it before. It is well worth seeing again.
It is at:

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