[steps on soapbox]
Ladies and Gentlemen...I come to you today with a plea. A plea on behalf of all successful, career Realtors. A plea for all of you to help those of us that actually want to work and be successful in our careers to lend us your hand.
Please, when you take a listing (a listing that you're intending to properly and sell for your client), and when you put it on the MLS (the MLS that all REALTORS use to find the best properties for their buyers), POST MORE THAN ONE PICTURE!!!
I'm always astounded to see listings with one, grainy picture of the front of the home on the MLS. And 99.9% of the time you have one of those listings, the Days on Market is off the charts!! Do the math. We send these MLS listings to our buyers to review with many other listings and let us know which they'd like to see. Why on Earth would they choose your home to see if they have a hundred others that they can see more than just the front. If the house has a view, put a picture of the view on there. If the house has an outstanding kitchen, put a picture of the kitchen on there. PUT THREE!!! I know for a fact that most MLS systems let you post at least 16!! Some more. There's a reason for that.
Do you go into a listing presentation and tell your prospective client "OK, here's what I'm gonna do. I'll drive by the house tomorrow morning and take a pic from my car window (I've even seen one with the rear view mirror in the corner), post it on the MLS, put 'lovely house, won't last long' in the remarks and wait for the offers to come rolling in"? Does that work? Do sellers jump at that?
Some might ask "Why are you so worked up over this? Don't you want to stand out as a better agent?" While I'll agree that it's easy to succeed in a pool of sucky Realtors, there are a few reasons that it irritates me:
- We already fight stereotypes of being overpaid and not doing anything. Those of us that work our tails of and are successful still aren't seen as the professionals we deserve to be seen as. Agents that do this give sellers all the reason in the world to use the discount MLS companies over a true professional. Hell...I would too. They care just as little as sucky Realtors do, and cost less (assuming the listing sells, which it probably won't)
- You might have the perfect property for my buyers, but they'll never choose your listing because you didn't enter half of the info into the MLS that'd make my buyers want to take a look. Now I've got to drive them to the end of the Earth and back waiting for the perfect one to come up, when in fact it may already exist.
- You're taking money out of my pocket. If you know someone that wants to sell their home, but don't want to do any work, call me. I'd be happy to pay you a 25% referral fee (which is more than you'll get by listing and not selling it) to go away and let me do the job correctly. Look...I don't NEED more business, but if you're going to be lazy, I'll take it off your hands.
And buyers agents!!!! You're not getting off so easy. The last two listings I've sold have had buyer agents, but I had to sell the house for them. We're not in the business of unlocking doors. We're in the business of selling houses. I've gotten to the point that I almost have to show up at every showing to point out the features of the home to the buyers, as the buyer agent leans on the wall and says "whattaya think?"
On one home, the buyers had a very young baby, but didn't want to make an offer on this house because the master bedroom was up. Halfway through the showing, during small talk, I heard her talking about being tired from all the midnight feedings and having to walk across the house to get their daughter at 2am. At that point I pointed out the nursery RIGHT NEXT to the master bedroom of this house. They loved the idea. The buyer agent loved the idea. It's something they needed, but hadn't considered, because their buyer agent just put them in the car and opened doors, without listening to their clients' needs. Sold them the home because it worked for them. They just didn't know it. If I wasn't there, it would have never happened.
And for the others that set up listings on my homes, make my clients clean-up and get out of the house and then don't show up or call, or the ones that make an appointment to show, get to the house and say "oh, my client didn't want a 5-bedroom, they wanted a 2-bedroom"...you suck too. LISTEN TO YOUR CLIENTS.
This business is all about how hard you're willing to work and how well you listen to your clients' needs.
If you're currently failing in the business, take a step back and look at yourself in the mirror. What are you doing wrong? Fix it and you can be successful, but don't drag the rest of us down with you.
[steps off soapbox]
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