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When are the banks going to get with the program? The short sale program that is!

By
Real Estate Agent with The Payne Group at Keller Williams Success Realty

I am amazed when I see the banks process for disposing of REO and short sale properties.  They just don't seem to get it!   They wrote a bad loan, now they need to face the music.   The financial system is on the brink of disaster and foreclosures and short sales are the norm in most markets.  

I have negotiated numerous short sales and have sold many foreclosures.  The loss mitigation departments are super busy and need more help and better systems.  They are not equipped to handle mass business, one huge company that I have dealt with still uses regular fax machines instead of using digital faxes.  We all know how those old fax machines work or don't work for the most part.  This leads to files being lost, never recieved and one more step for the bank to take in uploading the file to their system.  The next thing they need is a way to evaluate the property in a timely manner and make a decision based on what the home is worth today.   There are enough brokers out there that are doing BPOS quickly and accurately, all they need to do is order 2 and take the average to get a good market analysis.  With the proper system in place, this can be done in a timely manner.   The system that is needed the most is a system that, based on the current value and the offer being made, can approve a short sale without needing a committee to decide.  This won't work with all of them since many are low ball offers but it would work for the good offers that reflect market value.  If a home is worth 200K and an offer comes in at a certain %, the offer is accepted and the file closed.   Seems easy enough instead of being transferred to several different departments and people.  This would help to eliminate the typical situation of having a short sale offer that does not get accepted, the home gets foreclosed and sells for less than the offer for short sale.  This happens too much and does not benefit the lender since they spend even more money to foreclose and end up selling for much less. 

No one likes short sales and the banks are not in business to lose money but at some point they need to get with the program to at least try to help alleviate the mess that they are in.  Too many times, they foreclose and lose even more.

IF THERE ARE ANY LENDERS WHO READ THIS......

GET SOME RELIABLE SYSTEMS IN PLACE, YOUR PROCESS IS YOUR PROBLEM!!!!

Posted by

Jeff Payne, Broker Associate
The Payne Group at Keller Williams Success Realty
www.KnowPayneKnowGain.com
850-392-1770 Office
850-890-0132 Cell

 

Aslan Realty Advisors, LLC
Fort Myers, FL
Staying a step ahead with Pride!

As an aside,

If the U.S. Government is going to spend taxpayer money to buy homes from banks, (and that's essentially what this bailout is) then it would be nice if they got a new appraisal for each those homes to ensure that I the taxpayer am not overpaying the banks for those homes.

PAR

Sep 26, 2008 04:53 AM
Jeff Payne
The Payne Group at Keller Williams Success Realty - Panama City, FL
Panama City Real Estate

Thanks for the comment Paige.   The buyers are out there to buy these short sales instead of the Uncle Sam coming in and buying the home.  I have had so many offers on a particular short sale without any action from the bank.  Most of the offers were only short by a small amount.  Now the home has been vacant for many months and is starting to deteriorate and the bank is going to own it and end up selling it for a fraction of what they could have short saled it for. 

I agree about the appraisal.  They order the appraisal and take the apprasisers value instead of ordering apppraisals until the value comes in where they want it to.

Sep 26, 2008 05:07 AM
Konnie Mac McCarthy
MacNificent Properties, LLC - Cobb Island, MD
Broker/Owner - VA & MD "Time To Get A Move On!"

Amen I hear you...if they could figure out a way to stream line this process..or better yet, the loss mitigation process, find a way to keep people in their homes, paying their mortgages...

Sep 26, 2008 05:30 AM
Robin Gulledge
Remax Capital City - Cedar Park, TX
Cedar Park, TX ABR,CRS,GRI

Pahlease and Thank You! It seems the government and stream lining do not go together unfortunately. You are right though, systems and simplification could save us all headache and money.

Sep 26, 2008 05:58 AM
Jeff Payne
The Payne Group at Keller Williams Success Realty - Panama City, FL
Panama City Real Estate

This does not have to be difficult!  Put a system in place and hire people who can follow the system.

Sep 26, 2008 07:16 AM
Mike Jones
SUNSTREET MORTGAGE, LLC (BK-0907366, NMLS 145171) - Tucson, AZ
Mike Jones NMLS 223495

Jeff,

What systems are working for you? 

Mike in Tucson

Sep 28, 2008 01:44 PM