There is a lot of concern right now over the real estate and mortgage market, and some of our clients are scared. We need to help them understand the changes and the shifts as best we can, but we don't need to give them false hopes. It is imperative that we keep informed so that we can answer their questions. Be careful, though. Don't promise that things will improve next year if you don't know that for sure.
On a better note, don't sound off the doom and gloom if you don't know that it will be gloomy, either. Let's put the face of truth on this situation amidst the many rumors and doubts.