Oh how we miss Top Producer 7i. . .

Real Estate Agent with Keller Williams Realty

Let me start by saying that I really hate to complain.  Lilly and I generally try to be positive and have an open mind about new things.  We usually take on a new challenge with excitment and the belief that we will quickly adapt and we will be better real estate agents and people for what the challenge has taught us.  Well, that doesn't seem to be the case as we try to get used to the new Top Producer 8i. 

I will admit that I like the new red background and how it has more graphics and a nice little Keller Williams Logo [contact us if you'd like info about joining KW (a little recruiting plug never hurts!)].  I also like the idea of the list of contacts automatically popping up to the right of the screen for easy access. 

The problem that we are finding it it really isn't easy to access any information in the new version.  There is an awful lot of clicking and scrolling that we just did not have to use in 7i.  When we pull up a listing we now have to click on "Activities" and then click on "Service Activies and Showing" in order to input a showing or activity.  This may not sound like a big deal but it takes twice as long and all of you agents out there know that it can be time consuming enough to record the activities going on with all of your listings.  Adding an extra click in there really feels like a big deal when you have several showings to record.  There are several other things that seem less user friendly such as adding notes and accessing the information from past notes.  And, we still haven't figured out how to print a market service report in the new version.  It really can be frustrating!

Ok, enough of our complaints.  We would love to hear if anyone else has problems or, even better, if someone else really likes the new version.  Hearing some good feedback on it might make Lilly and I less likely to fall back into our comfort zone and log into 7i instead of the fabulous new 8i. 

I also got an email on this from Reg Gupton who suggested emailing Top Producer support with any positive or negative feedback. support@topproducer.com  Maybe with all of our feedback they can tweak this new version and we will end up with somthing really great to help our businesses stay organized and growing!

Have a great day!  Hilary & Lilly - The H Team

Comments (8)

Peter Di Eduardo
West End Residential - Morristown, NJ

I think 8i takes a little getting used to but worth the transition.   I was a beta tester when it was first rolled out and found many flaws that were later addressed.  The real vaule of 8i comes when you bundle it with Market Snapshot and Market Builder.  Both of these add-ons are, in my opinion, what makes 8i a big leap forward from 7i.

Oct 01, 2008 09:05 AM
Audrey June-Forshey
RE/MAX Realty Services - Darnestown, MD
GRI, Gaithersburg, MD

I am still trying to get used to it myself.  I don't think it is very user friendly at all. 

Oct 01, 2008 09:13 AM
Chuck Carstensen
RE/MAX Results - Elk River, MN
Minnesota/Wisconsin Real Estate Expert

I don't like 8i, I am still using 7i and then I don't know what I will do.

Oct 01, 2008 09:32 AM
Mike Russell
Mike Russell & Associates - Overland Park, KS
Overland Park Kansas Real Estate

It is such a huge leap from 7i, they completely blew the thing up. Unfortunately the market snapshot feature is not available in my area yet.

Oct 01, 2008 09:37 AM
Diana Turnbloom
Escrowcoord.com - Martinez, CA
The Leading Expert in TC Services & Education

I really hate 8i! It's slow, takes too many clicks to get to where you want to go. You can't mark done multiple tasks in the closing forum. I have reported this to TP and they told me they are working on the issue. I don't understand why it's an issue in the first place?!  I have worked with Top Producer for years. I find they typically release their products too early and we end up beta testing for them. I am still logging on to 7i to save myself the hassle of helping Top Producer work out bugs. I'll let someone else do it. Heck maybe I'll go with another software company... "Welcome to My 'I'm no beta tester' World!"

Oct 01, 2008 09:51 AM
Hope L. Heidenreich Coldwell Banker Heritage

We use TP now and WE DO NOT LIKE 8i but beware, at the end of the year there won't be a choice, only 8i will be available.  I tried for over 30 minutes to find email history on a particular client and I never did find it!  8i is SO user UNFRIENDLY it's frightening.  I am at my wit's end!!  We do not have the time to spend learning something new--either a totally new system or (ha ha) a totally new system disguised as TP.  Any thoughts or suggestions are welcome--constructive ones please...  h@coldwellbanker.com

Oct 07, 2008 06:45 AM
Jill Watts

I can't afford Top Producer right now. Is there any less expensive Market Snapshot type software available?

Thanks! Jill Watts, Keller Williams Vancouver WA

Oct 23, 2008 09:56 AM
Hilary Hill
Keller Williams Realty - Burlington, NC

Hi Jill,


I don't know of any less expensiver softwares for Market Snapshot.  I used to use ACT just for contact management and action plans and there was no monthly fee associate with that, just the one time purchase of the disks.  I'll let you know if I hear of any good options!




Oct 28, 2008 05:00 AM