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Project Manager is Our Role

By
Home Stager with Sensational Home Staging

We all love Staging - it feeds our creativity.  But the difference a business that is good and one that is great is all about Project Management.  You may disagree with me - but the Stagers that make the most profit have found out the secret to success is all about TIME - maximizing it and managing it  TIME waits for no one - and when we are not effective Project Managers on our staging projects, we end up wasting time. And this costs us money.

Project Management begins with knowing how long it will take to Stage a house - getting the team together and then making sure the job stays on track.  When the project starts it's up to us to make sure all team members stay on track according to the time allotted.  When I blog about being able to Stage a house in 5 hours from loading up to parking the truck back at the storage, that is not fantasy and it is not out of reach for you if you want to make that your goal.

What I decided early on was that I could either take all day Staging a house or do it in less time and be back home with my family.  Or I could Stage only one house or get 2-3 houses done in the same time as I was taking for only 1.  As much as I love Staging, I love my family time more, and I don't want to be working all day unless I really have to.  In the beginning things did take me longer.  It always came back to planning.  Where I lost time was in forgetting something and having to make a second trip to the storage unit or to a store to buy something.  My motto now is that I am "the one trip woman" and I am not going back!  I discovered along the way that when I give clear directions on what I expected to the movers or other Stagers that were with me - things went more smoothly.  People don't know what we don't tell them. So, communicate clear expectations of time and what the vision is for the project.

When we began to load up only what was needed on any project, and not take our entire storage facility, we became very efficient at the Staging.  Instead of having too much to choose from and have to sift through bins and boxes to find what we needed, we had just enough and came home with empty boxes.  The LIST that I have written about in other blog posts is the heart of the Project Manager. The LIST is what keeps us on traack, and lets us know what we need, how much, and how long things will take.

I know, for example, the average bathroom takes about 15 minutes to Stage.  When we stage a typical bathroom we dress a couple of towels, hang some art, dress the counters, and boom - we are done.  None of this 45 minutes in a bathroom with a colleague - I mean, what could 2 people possibly be doing in a bathroom for 45 minutes? Washing their hair?  When I hear those stories, I say to myself, "The PM role was lost." 

So WHO is the Project Manager or PM?  The person running the job or project that is ultimately responsible for the financial success of the project is the PM.  The PM may have the creative oversight as well - and they are the director for the project.  Finding ways to become more efficient on Staging projects is the goal and this begins with a vision of how each room is going to evolve, and being able to clearly communicate that to the team.  When the truck pulls up the thouse, I don't want to be wondering how I am going to place furniture - I already know.  There may be tweaking of the plan, but the overall placement has already been determined.

The PM has the vision, the PM has the time management and the PM manages the money on the project.  Being able to earn $200/hour on a project because we got it done in short time (and it looks great) is much more appealing than only earning $50/hour because we took 4 times as long as we needed to stage the project.

When we have a business to run, the fun of Staging is part of the package - but it is at the end of the day a business.  Keeping profit focused as part of our planning and management is essential for long term success.

- Jennie

Posted by

Jennie Norris, ASP Master, IAHSP-Premier, SRS, REO, Owner & Principal Stager, Sensational Home Staging serving the Greater Denver region

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Comments(13)

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Emma Vargas
Simply Staging - Cameron Park, CA
Simply Staging

You are so right Jenny.  I always knew my past experiences in Project Management was a great asset to running a staging job.  I have my handy dandy inventory lists, allotted times for each task, etc...  Sometimes the people I work with think I'm a little overly detailed, but when we get a job done quickly and efficiently, they think it's just pure luck.  They don't realize that the time and effort you put into it up front is well worth the effort.  I never have empty bins coming back when we're done, but that's only because I always take a little extra - just in case. 

Oct 07, 2008 07:01 PM
Michele Kurelich
Triangle Home Staging & Design/Lasting Impressions - Raleigh, NC
Raleigh Home Staging and Design

You are so right!  I always try and have a plan up front to speed up the day and keep from making extra trips.  Just recently we had jobs where we were not as prepared as we usually are and it took about 2 hours longer to get everything done.  It's good to know that we can still wing it and it all turns out well.  I looked back at your older posts regarding the LIST, but I was not able to find anything.  Can you link to it in this post?  I should develop a list because right now I look at pictures and then keep it all in my brain, which is very scary!

Oct 08, 2008 12:47 AM
Marci Toliver
438-4642 - Mauldin, SC
Anderson SC, Spartanburg,Greenville SC, Home Staging

Jennie:  Great post!  BTW- where have you been, girlie!

Oct 08, 2008 03:01 AM
Michelle Pimentel
Empire Home Staging Solutions - Upland, CA
ASP, IAHSP Empire Home Staging

Jennie,

Great advise!  I still need to hone my time management.  I'm too much of a perfectionist that I tend to stay longer on a project than perhaps I need too! I like the idea of 5 hours on a house, sounds like a new goal to shoot for...I just don't want to lose the quality of my staging in exchange for time.

Oct 08, 2008 04:27 AM
Cathy Lee
CL Design Services Home Staging - Danville, CA
ASP, IAHSP, RESA Danville, CA

HI Jennie!  Pefecting this comes with experience.  Good planning skills before the job help.  Never over pack-because then you have too much to unload and return to inventory when you are tired or want to spend time with your family or friends.  Great post!   

Oct 08, 2008 06:14 AM
Teri L'Hirondelle
1st Impression Homestaging - Coeur d'Alene, ID

I have to agree. I know exactly what I'm using in each room of the house and how it will be placed before I do the actual staging. I schedule the furniture to be delivered within a two hour window and spend the waiting time placing the inventory I supply myself so when the furniture arrives, the delivery people place it where I instruct them to, I just have to place a few more items and I'm done. I've never had to spend an entire day staging a home because of the planning I do before hand.

Oct 08, 2008 03:40 PM
Michelle Finnamore
Toronto GTA, Alliston, Newmarket - Vaughan, ON
Preparing your property for sale

Hi Jennie, I was lucky enough to have a mentor many years ago and that person always said....Plan the work, work the plan. Works every time.

I actually have a print out for the assistant stagers that outlines the layout of the furniture and which accessories and artwork are for  each room they are working in. Clear instructions are the only way to go when you are managing time.

Great post. :)

Oct 09, 2008 12:03 AM
Beth Lester
Beth Lester Designs - Torrance, CA
Home Staging & Interior Decorating

Great post.  It takes time to learn, but every house gets faster to stage.  The fun is in the planning for me - I can never sleep the night or two that I'm working through it in my head! 

Oct 09, 2008 06:04 AM
Jennie Norris
Sensational Home Staging - Littleton, CO
Denver Regions Premier Home Staging Resource,

Hi all,

I was teaching in Charlotte, NC - and wanted to comment on the post comments.  Just one thing to say - getting more efficient in Staging does not mean you or I lose our creativity and talent.  Being faster does not mean "sloppy" or robotic.  It just means your plan that you had in your head of how the Staging would evolve, is carried out in a more efficient way.  We make changes to the plan when we are in a house if the original idea is not working, but we just don't agonize over every little detail, and suck away our profit in the loss of time management.  So when you have a plan AHEAD of time - and the VISION for how it will all come together - it DOES come together and look fabulous!

- Jennie

Oct 11, 2008 05:53 AM
Terri Lucas
Exclusive Home Staging - Redondo Beach, CA
Exclusive Home Staging Los Angeles

Jennie, you are absolutely right on.  The plan and list are crucial in maximizing your time and profits.  I currently can stage an average home in 1 day.  I would love to get it down to your 4 hour time.  I am sure it will come with better planning and experience.

Oct 12, 2008 01:06 PM
Karen Reynolds
Champagne Staging, LLC - Wake Forest, NC

Jennie you rock!  You are so right on, this is what we've all been working towards.  The voices in my head say "Karen.. plan better...."  However the execution is lacking sometimes.

Recently, I cleared an area (kinda) in my warehouse & I have a small table set up.  I make my vignettes etc., on the table ahead of time, so I know exactly what goes where when I get to the house.  Does it always work?  No, but more times than not it does & it saves oodles of time.  I started making contact sheets of photos, and drawing in the furniture & accessories.  I've gotten pretty darn good at drawing a stick figure orchid!

I wanna be like Jennie when I grow up.  I've had the pleasure of working on a staged house in Raleigh with Jennie, and being privledged enough to have dinner with her.  She is a remarkable woman! 

Oct 14, 2008 10:50 AM
Jennie Norris
Sensational Home Staging - Littleton, CO
Denver Regions Premier Home Staging Resource,

Hi Terri & Karen - thanks for yoru post.  Terri - you CAN do it - a lot has to do with envisioning the finished product ahead of time - so that when you are on the go and in the house, you already know how it will evolve.

Karen - you make me blush, girl!  I love the idea of drawing out the vignettes in advance - great idea!  I hope to come back to Raleigh this year - was just in Charlotte - and I am telling you, the people in NC are some of the nicest people - and Stagers - I have ever met!  Maybe when I am all grown up I will move there! LOL - Jennie

Oct 14, 2008 12:34 PM
Susan Peters
Dove Realty Inc. - Seattle, WA
The Better it Looks the Better it Sells

Hi Jennie,

Very good point! It's amazing what you can accomplish when you have limited time and resources. I think it actually heightens your creativity.

Oct 15, 2008 03:27 PM