Customer Service - Education Opportunity

By
Education & Training with Ludwig & Associates

Customer Service

Instructor: Lou Ludwig, CRB, CRS, CIPS, GRI, e-PRO, SRES, TRC, CMP, MCSP, CSP

Program Overview:

Make your business grow by keeping your clients happy

during and after the sale. This course teaches you how to

manage every phase of customer interaction from the

initial contact through construction, the warranty period,

and beyond.

Keep your customers satisfied with planning, execution

and follow-up of your projects and they'll be spreading

good news about you and your building company for a long

time to come.

 RSVP

Fax: 407-539-2013

WHERE:

HOME BUILDERS ASSOCIATION METRO ORLANDO

544 Mayo Avenue

Maitland, FL 32751

Customer Service

Tuesday

November 11, 2008

8 am to 4:30 pm

Hotel Information

Homewood Suites: 407-875-8777

Sheraton Maitland: 407-660-9000

Courtyard Marriott: 407-659-9100

Hilton Maitland: 407-830-1985

$155.99*-SMC

$205.99*-Non-SMC

*.99 donation is tax deductible as a

charitable donation.

WHO SHOULD ATTEND THIS COURSE?

• On-site Salespeople

• Realtors

• Mortgage Brokers/Closers

• Title Sales/Marketing

• Anyone who is in sales will benefit from this course!

Pre-paid reservations ONLY!

To reserve your space today

please complete the bottom of

this application and fax it to:

407-539-2013

Method of Payment

Credit Card #

Signature

Exp. date

Check

Address

Phone

Visa MasterCard Course Sponsor

Name Company

AMEX

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Home Builders of America
New Home Construction Selling Information
Orlando Real Estate
New Home Sales
New Home Marketing
Tags:
sales
new home sales
home builders
remodeler

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Ambassador
2,475,345
Steve Hoffacker
Steve Hoffacker LLC - West Palm Beach, FL
Certified Aging In Place Specialist-Instructor

Lou,

This is a good course - especially the way that you teach it. I hope you get a good turnout for the program. :)

Steve

Oct 09, 2008 02:26 AM #1
Rainmaker
3,247,978
Lou Ludwig
Ludwig & Associates - Boca Raton, FL
Designations Earned CRB, CRS, CIPS, GRI, SRES, TRC

Hi Steve

Yes it is a very good program, and I'm looking for to teaching the program in Orlando

Thanks for your comments

Lou Ludwig

Oct 10, 2008 01:30 PM #2
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Rainmaker
3,247,978

Lou Ludwig

Designations Earned CRB, CRS, CIPS, GRI, SRES, TRC
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