SHIFT HAPPENS

By
Services for Real Estate Pros with Midamerica Referral Network

Are we used car salesmen?

Watching the evening news last night I listened to the announcement and introduction of the new basketball coach for the University of Arkansas.  They take their basketball VERY seriously in Arkansas.    His acceptance speech made me think of how people perceive real estate agents.  The new coach proclaimed that he intended to teach his ballplayers how to keep their opponents under " constant pressure and harassment", and thererfore, WIN!
 

Danger SignIs that how we as, real estate agents, are pictured?  Are we like the car saleman who, presumably to check out the trade-in price of your car, takes the car keys and doesn't return them until you've signed on the dotted line?

Do potential buyers feel that if they call and give us their phone number, that they then will be 'under constant pressure and harassment'?  Perhaps that is why internet shopping is so appealing to the average Joe?  They can check out listings to their heart's content and not have to deal with us?  As a Shell Knob real estate agent, this bothers me.

The times they are a-changing, and if we don't move with or ahead of the change, we'll be left behind in the BG age (before Google).  There is an eye opening video I came across at Glumbert.com/media/shift, titled Shift Happens.  They give some phenomenal stats and predictions there.  It's exciting to live in the AG (after Google) age.

 

Technology is rapidly changing, and in turn is changing our lives.  Shift  is happening in both small and large ways.  There are days when I feel I've been left behind, but then I keep chugging and with extra effort seem to manage to swim a little easier against the waves without drowning.  Hopefully clients will see me as capable and a non-threat to their well being.

 

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Rainmaker
337,519
Thesa Chambers
Fred Real Estate Group - Bend, OR
Principal Broker - Licensed in Oregon
that is too priceless - I love your posts - keep blogging
Apr 10, 2007 04:27 AM #1
Rainer
6,423
Donald Crump
REMAX CROSSROADS - Lincolnton, NC

I agree. Clients are more savy and with technology can do many things on their own, before ever contactingb the agent.

There is afine line between being availble for your client and constantly harrassing them to do business.

Staying out of the slaesman mode is most differcult when one first get into business. You need business and will chase many things.

I am not a salesman!!!!!! A salesperson shows you an item and then competes with everyone else for you cash.

When i show clients a home I let them know it does not matter which house you buy, I still get paid. I do not over feature benifit the home, I let them find the suprises. If the house does not fit them for apaticular reason, like it only has one bath, I will point out a large laundry room that could be a 1/2 bath, if converted, or a den that could be a bedroom, but will not try to sell them on that home.

They understand that my real work does not begin until they chooses a home.

When I list a home, I explain I will work hard to sell their home, but I will not show it to folks that canaot afford it, or if the house is not what they are asking for. I will show it to every buyer I have, but will not SALE then the house. The choice will have to be theirs.

Its what makes me unique and its best to have a listiing agent who is respected for not being a salesman than it is to have a "salesman" for a iisting agent.

The one time i am a salesman is when I tell folks about the house and tell other agents how wonderful it is. Once they see it, the choice is always there

 

Apr 10, 2007 04:29 AM #2
Rainmaker
226,979
Joan Snodgrass
Midamerica Referral Network - Kimberling City, MO
Donald:  You sound like a very creative guy and good agent (note I didn't say 'salesman').
Apr 10, 2007 04:47 AM #3
Rainer
161,663
Stefan Scholl
Buyer's Broker of Northern Michigan, LLC - Petoskey, MI
Northern Michigan Real Estate
Good blog, Joan.  I never had any formal sales training and definitely consider myself a consultant and trusted advisor, as opposed to someone who harrasses and puts pressure on clients.  This is a sure way to turn someone off, in my book.
Apr 10, 2007 04:52 AM #4
Rainer
155,671
R. B. "Bob" Mitchell - Loan Officer Raleigh/Durham
Bank of England (NMLS#418481) - Raleigh, NC
Bob Mitchell (NMLS#1046286)

I know that it's not politically correct to say, but we as a group deserve the reputation that we have.  I've often said, "If you're too ill tempered, ill mannered or irresponsible to hold down a job anywhere else and you can go to school for three weeks and pass a test, that you too can be a real estate "professional"!  

The requirements to be an agent need to be stiffened!

 

R.B. "Bob" Mitchell

ValueList Real Estate Services, Inc. 

Apr 10, 2007 05:23 AM #5
Rainer
51,145
Jody Deeds
Key Realty, LTD - Columbus, OH
"Helping You Move On With Your Plans"
Interesting video.  Thanks for sharing.  Definitely in very fast paced changing times.
Apr 10, 2007 05:42 AM #6
Rainmaker
226,979
Joan Snodgrass
Midamerica Referral Network - Kimberling City, MO

Stefan:  I'm with you.  I never had any formal sales training either.  When I first came into the real estate field, it was a time when alot of housewives, whose kids were now in school, decided to 'play' real estate lady.  The social life was great - lots of brokers' open houses with good food.

I learned more about sales in the years after I quit real estate and went into school sales, than I ever did while in real estate.  And I'm now learning again, since joining AR. 

Apr 10, 2007 05:48 AM #7
Rainmaker
226,979
Joan Snodgrass
Midamerica Referral Network - Kimberling City, MO
Bob:  I am not PC either, and you may have a point, although I thought your job description reminded me alot of a McDonalds' employee.  Do I recall some States requiring a 4 year degree?
Apr 10, 2007 05:53 AM #8
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Joan Snodgrass

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