10 Things to avoid when your client is already stressed out.

By
Real Estate Agent with CRYE-LEIKE REALTORS TN RE LICENSE # 246040

Number 1: When your client begins to tell you ALL about their current home and the housing market that they are coming from avoid saying things like " I don't really care about that".

Number 2: ALWAYS avoid the statement " Are you freakin' kidding me?" This is NEVER good.

Number 3: Avoid apparent eye rolls.

Number 4: Try the approach " I understand what you are saying" avoid "I hear what you are saying" ( This is actually a real tip)

Number 5: Whenever possible try to insert the sound " uh huh". Avoid "duh huh".

Number 6:  When asked " How the real estate market is?" avoid saying " Don't you have a TV or radio?"

Number 7:  Avoid saying " This is the seventh time you have seen this house, are you going to buy it or what?" Try saying " So, how many more times do you think you will need to see this house before you can make a decision? Just so you know, I do have grandchildren I plan to leave my business to."

Number 8: When your client makes a ridiculous offer avoid  saying "This is a possible recession, not a lottery".

Number 9: Avoid saying " I will be on a cruse in the Bahamas during your closing, but my assistant will take care of everything"

Number 10: Avoid all sentences that start with " Let me tell you something.........

Fun but not really funny. Good luck with your stressed out clients this week. Thank you for reading my Blob #2. Good Luck out there!

close

This entry hasn't been re-blogged:

Re-Blogged By Re-Blogged At
Topic:
ActiveRain Community
Location:
Tennessee Knox County
Tags:
fun
stress
avoid
real estate
humor

Spam prevention
Show All Comments
Rainmaker
193,586
Tammy Anderson
"The Gateway Home Team" of RE/MAX Alliance - Collinsville, IL
Owens, Broker/Owner

Let's hope that there are no realtors out there that really use these lines.  lol

Oct 11, 2008 12:47 PM #1
Rainmaker
1,402,753
Vickie Nagy
Coldwell Banker Residential Real Estate - Palm Springs, CA
Vickie Jean the Palm Springs Condo Queen

Yes, it is funny. I certainly did get a good laugh. It's a sad testament to the professionalism that we sometimes run across in our industry.

Oct 11, 2008 12:48 PM #2
Rainer
19,775
Tony DeLuke
Markley Realty - Cuyahoga Falls, OH
ABR, GRI, SFR

Wanda,

  I was at a CE class about a month ago and the speaker recommended doing the complete opposite of your rule:

Number 3: Avoid apparent eye rolls.

He says not only roll your eyes but drop your chin in amazement.

Oct 11, 2008 01:23 PM #3
Rainer
8,990
Wanda Lovelace
CRYE-LEIKE REALTORS - Knoxville, TN
You're going to LOVE working with us!

Sweet.

Oct 11, 2008 01:26 PM #4
Rainmaker
498,747
Richard Dolbeare, R(B)
eXp Realty - Wailuku, HI
R(B), ABR, CRS...Hawaii Multi-Island Specialist

Good ideas, thanks.

Oct 11, 2008 01:51 PM #5
Anonymous
Dad

That is funny Wanda. Keep up the good work.

Oct 12, 2008 02:06 AM #6
Rainer
205,587
Sylvie Conde
Sutton Group-Associates Realty Inc., Brokerage - Toronto, ON
Broker, Toronto Real Estate

You cracked me up.  I have been practicing STOPPING my eyes from rolling. Duhhhh!  :)

Mar 25, 2009 12:43 PM #7
Rainmaker
498,747
Richard Dolbeare, R(B)
eXp Realty - Wailuku, HI
R(B), ABR, CRS...Hawaii Multi-Island Specialist

What was I thinking when I left my earlier comment?  I must have been stressed out myself that day such that I didn't appreciate your humor.  So, please accept this update and my thanks for being funny.  BTW, what if I really AM taking a cruise during closing???

Sep 04, 2009 11:01 AM #8
Show All Comments

What's the reason you're reporting this blog entry?

Are you sure you want to report this blog entry as spam?

Rainer
8,990

Wanda Lovelace

You're going to LOVE working with us!
What can I repair/update with a 203K loan? Ask me!!
*
*
*
*