OK, I just survived my first five days of being 50. It wasn't too bad. Business is good and I was able to get out of bed every morning. I guess at 50 just getting out of bed is a good thing. So life is grand.
I must say though, I seem to be bringing out the "best" in folks this week on Active Rain. I wrote a couple a posts this week that were in response to consumer Emails, that I had received, and another awhile back on buyer rebates. As usual I addressed the issues and tried to come up with a few solutions to help my peers and myself come up with solutions. As a listing Broker, feed back from the consumer is very helpful to me in my business. Their complaints may not always be valid but to me it doesn't really matter. It's their perception of an issue that I want to try and change, if I'm able. As any one knows that's in our business, "perception" is everything. We deal with issues related to real estate every day but the consumer doesn't and the smallest thing can be the difference between a successful sale or one that falls through. Our very minor issues can be a major deal to them.
So, it's important to not make light of their concerns. Instead we must try to refocus them on what they are trying to achieve. I have found the best way to assist a consumer, who may be loosing focus, is to first, let them get it out of their system, secondly agree that their concerns are valid and finally suggest solutions. Ultimately it's their decision to make but it's my job as their REALTOR® to try and guide them as much as I can into making a decision based on facts not emotion.
OK, sorry about that. I'm rambling. This post is about why I address these consumer issues to begin with. When I write on ActiveRain I have several goals in mind. First, I want people to read it. If they don't read it then I've wasted my time. I also want to facilitate a discussion or debate. I love a good debate. I also feel that one of the greatest things about ActiveRain is that we can have a conversation directly with the consumer and together we can share our knowledge and help them understand what it is we do. We can also learn from each other. I for one, am not hesitant to voice my opinion and I would hope that you also feel free to voice your opinion on my posts. You do not have to agree with me. If you feel I am wrong then prove it to me. Change my opinion. Debate me. Debate the topic. I am willing to debate anyone at any time when it comes to real estate. I do not take offense to it and who knows you may just change my opinion or we may both learn something new in the process.
Finally!! I made it to my point. This week I have several posts that are still getting comments and seem to have taken a turn for the worst. Here are a few of the things I have been called or accused of being this week.
- Self indulgent
- Self righteous
- Uni-browed (my personal favorite)
- On a high horse
There are actually quite a few more, covering quite a few posts, that I have written over the ten months I have been a member of ActiveRain. Names are not important. The writers always have the option of deleting their comments if they don't want to stand behind them. It really doesn't matter to me either way.
Now folks, I'm a firm believer, that anyone should be able to voice their opinion. I'm a big boy and I can take it. It will not make me pick up my toys and go home. But wouldn't it be better, for your cause, to try and sway me around to your way of thinking by debating the topic? Do you have the desire or the ability to debate? If not, then why waste my time and yours commenting? Do you really think it adds to the discussion? My posts are public, is this really the way you want the consumer to see you?
This too is a public post. I never hide who I am behind "Members Only" posts or profiles with no picture. I am who I am, whether on the Internet or with a consumer. This post is my opinion, if you don't agree with me, then have at it. The topic is how to debate a topic without making it personal. I'm ready. Are you?