I have enjoyed reading all your comments on my last post which has prompted this follow-up. I was invited to speak at a realtor's office yesterday by a realtor that I had done a few staging jobs for and had a lot of success with. This is really the only way I do presentations these days as most of you have concurred.
Well, the realtor introduced me to the other agents at the weekly meeting (about 25) and said that one of the things he appreciated the most about me was my prompt reply to his initial enquiry via phone. In fact, he had thrown out a few calls to other stagers and because I was the first one to reply he went with me.
SO, in my brief talk yesterday, I mentioned that I pride myself on being available at all times because I carry my blackberry with me and I know that realtors work all the time. I said that calls rarely go to voice mail and that my priority is customer service. Then one realtor piped, up " oh, yeah... we'll see about that!" I said, go ahead and test me sometime. I will answer the phone.
Well, wouldn't you know it, later that night about 8:45pm I'm relaxing on the couch trying to watch the Presidential Debates and my phone rings. It's a number I don't recognize so I answer, Joy Home Design, this is Joy.
The first words I hear are "WOW, you really do answer the phone!" I laughed and said , "yep, were you at the meeting today? " She said " yes, I was sitting behind you "(not the one that had spoken up and said she was going to test me)" and do I have a job for you."
Well, long story short, I booked a job that night in a few minutes BECAUSE I ANSWERED THE PHONE!
When this is your full-time job and your career, you can get points with realtors who work at all hours by simply being there first and being there when they need you.
I'd love to hear other comments of your experiences about how you got the job because you answered the phone!
Thanks and Happy Staging!
Joy
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