Show a little kindness please

By
Real Estate Agent with Goedert Real Estate

ImageChef.com - Custom comment codes for MySpace, Hi5, Friendster and more It is hard today to be a seller.  They are competing with foreclosures and short sales, most aren't getting many showings and when they do, they get excited.  They need a little TLC.  What they don't need are agents who set up appoinments and then don't show their homes. 

 When you bring a buyer to a home and they decide from the outside that its not going to be of interest to them, don't just pull back out and leave.  Take 2 minutes, get out of the car and go into the home.  Leave a card to let the seller know that someone did show up, don't leave them wondering if they got home too early, if someone might still be coming by, or if maybe they got the day or time wrong. 

If you aren't comfortable asking the buyer to come in for a moment with you, at least tell them that you will just pop in out of professional courtesy to make sure no candles or lights are left burning and to leave your card so the seller will know you came by.   Don't be thoughtless, these homes aren't all empty foreclosures where no one cares if you came by or not, treat the ones that aren't with some old fashioned respect.  I'm sure your buyers will appreciate your efforts to be a responsible agent and not resent the little bit of time it takes to do the right thing.

close

Re-Blogged 1 time:

Re-Blogged By Re-Blogged At
  1. Edward Wadsworth 01/02/2009 06:44 AM
Topic:
ActiveRain Community
Groups:
Realtors®
Michigan Realtors
The Lounge at Active Rain
POSITIVE ATTITUDE for the Weary Soul
Active Rain Block Party
Tags:
professional courtesy

Post a Comment
Spam prevention
Spam prevention
Show All Comments
Rainer
146,688
Caren Wallace
Premier Property Group LLC - Tualatin, OR
Portland Caren Real Estate

Hello Beth,

I run into this from time to time and I always stop to leave a card so they know someone was there. It is common courtesy for them, since they probably cleaned and prepared for the showing.

Thank you for the reminder and all new agents take note!

All the Best,

Caren

Oct 17, 2008 07:16 AM #1
Rainer
50,205
James G. Pycha
James Pycha (R) - REMAX KAUAI - Princeville, HI
(R), REMAX Kauai Broker

Hi Beth . . .   Well, I'm a long way from you but current market conditions are prevalent everywhere, right? What is the behavior of Buyers (assuming you have some) in your current market?  Thanks for your post. Keep up the good work.

Aloha

James G. Pycha (R)

REMAX Kauai

Oct 17, 2008 07:18 AM #2
Rainmaker
449,858
Vickie McCartney
Maverick Realty - Owensboro, KY
Broker, Real Estate Agent Owensboro KY

Beth~ Sellers really are upset when a appointment is set, they go to the extra trouble of making it look great, and no one shows up!  The best thing is to cancel early if possible and stop in even if it is just for a few minutes.  Sometimes the buyer ends up liking it afterall!

Oct 17, 2008 07:28 AM #3
Rainmaker
1,376,217
Michael Setunsky
Woodbridge, VA
Your Commercial Real Estate Link to Northern VA

Berth, it's all about being professional. Thanks for the reminder.

Oct 17, 2008 07:30 AM #4
Rainmaker
688,376
Pat Champion
Coldwell Banker Camelot Realty - Mount Dora, FL
Call the "CHAMPION" for all your real estate needs

Thank you for bringing this up.  I had this happen to my sellers yesterday.  It would have been nice to have at least checked in.

Oct 17, 2008 07:35 AM #5
Rainer
475
James Daly
Westside Properties - Marina del Rey, CA

Berth,

You are absolutely right.  This market seperates the professional from the get rich quick agent.  Education for the seller is key to setting their level of expectation and a level of satisfaction.

Oct 17, 2008 07:43 AM #6
Rainer
32,280
Evelyn Panning
Property Connections Realty Inc. - Alturas, CA

I absolutely agree.  The other challenge that I have in my market is that agents don't follow up after a showing to let the listing agent know what happened. Even when I call the showing office agent, I still don't get the courtesy of a reply. ~ Evelyn

Oct 17, 2008 08:10 AM #7
Rainer
20,978
Beth Anderson
Goedert Real Estate - Tecumseh, MI
Realtor - Tecumseh / Lenawee County

Caren~ I agree, professional courtesy is just as important for beginners to learn as how to fill out the paperwork properly.  We need to have it together on all levels to do our jobs the way they should be done.

James, I wish we didn't live so far apart, with winter coming I will be wishing it even more!  As far as buyer behavior, they do feel they are in the cat-seat, because they are.  Some go overboard, wanting to put in offers that are beyond any chance of being accepted, just because they listen to the press and think homes can be bought for pennies on the dollar.  They just need a little reality check now and then.  There are great deals in our area right now, and smart buyers are snatching them up.

Vickie~ It is even worse when they know in advance that they won't be coming and don't bother to call and cancel, that's the lowest because they could have saved the seller having to leave the home and having to get everything show ready. 

Michael~  There are days that every home I show is an empty repo, I think some of the newer agents may be so used to repos that they forget how to treat a home they are showing that has a real live seller.  We need to remind them.

Pat~ it just happened to me today so I am freshly annoyed :)

James~ It is good to warn sellers that something like this may happen, it is unfortunate that we have to do so.

Oct 17, 2008 08:23 AM #8
Rainer
20,978
Beth Anderson
Goedert Real Estate - Tecumseh, MI
Realtor - Tecumseh / Lenawee County

Eveyln~ and then you are having explain to your clients that a fellow Realtor was too lazy to give you the feedback they are expecting.  Just like having to explain about one being too lazy to go inside and leave a card.

Oct 17, 2008 08:29 AM #9
Ambassador
920,196
Missy Caulk
Missy Caulk TEAM - Ann Arbor, MI
Savvy Realtor - Ann Arbor Real Estate

Beth, I do that........I run in and leave my card while the buyers wait. Sellers do so much to get ready for a showing it is a just the respectful thing to do. 

Oct 17, 2008 08:40 AM #10
Rainmaker
292,354
Home Loan Search.Online
Home Loan Search Online - Newnan, GA

I have a good friend that has been trying to sell their home. They came in to find several cards on the table but no offers. I hope that their Realtor is following up!

Oct 17, 2008 08:46 AM #11
Post a Comment
Spam prevention
Show All Comments

What's the reason you're reporting this blog entry?

Are you sure you want to report this blog entry as spam?

Rainer
20,978

Beth Anderson

Realtor - Tecumseh / Lenawee County
Ask me a question
*
*
*
*
Spam prevention

Additional Information