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10 Secrets to Managing Your Rental Property Without Losing Your Shirt or Your Cool

By
Commercial Real Estate Agent with Realty Executives
I am a real estate agent currently living in St. George, Utah. I have successfully managed rental property in Denver, Phoenix and now St. George. My tenants almost always pay their rent early. They are usually easy to deal with and often return the property to me in better condition than when they moved in.

I have achieved this success by following a system that I have created from the multitude of property management books I have read or from my experiences with tenants.

Try these rules when renting out your rental property next time. I think you will enjoy the success I have experienced.

1. Use your rental property showings as the first line of defense against bad renters. Save time by only showing your rentals three times per week. Schedule all the potential renters to show up at the same time. Make the time you are at the property very short. For example tell them, "I will be at the property from 5:00 to 5:15 on Tuesday." Some people will show up late. Eliminate them. If they can"t be at a simple appointment on time, how do you know they will pay their rent on time?

2. Have a list of the qualifications you are looking for in a renter. Include job history qualifications, income needed, credit history etc. Make sure each potential renter receives a copy of this list when they fill out the rental application. By providing this list you can reduce the possibility of someone accusing you of discrimination.

3. The filled out rental application is the next step to separating the good renters from the bad. After the renters have filled out the application look it over. Is the writing legible? Are all blanks filled in? Did they include the application fee? If the answer is no to any of these questions, consider moving on to the next prospective renter.

4. Always do credit and eviction checks on your potential tenants. These checks are cheap and easy to do. You can use an online landlord credit check company. You can usually tell by the renter"s credit history, how difficult it is going to be to have them as tenants.

5. Your rental application should have a space for the last two landlords contact info. Contact both. The most important contact is the landlord before the current one. That landlord will tell you everything you need to know about the renter.

6. Give yourself plenty of time to collect rental applications. Aim to get at least 10 applications. This will give you enough potential renters to find one that you will be comfortable renting to. This will also eliminate the overly anxious renter who might be desperate to rent from you because they were just evicted from their last place.

7. Give your tenant an "on-time rent rebate". I have consistently received my rents early due to this concept. If the renter pays on time I mail them a check for $50 to $100. This also puts the rent you can advertise lower than the similar units. Lower rents equals more potential renters to chose from. More potential renters to choose from will give you a better chance of finding a good quality renter.

8. Most rental books suggest that you go to the renter"s current home to see what it looks like. Your rental will look like their current home after they move in. You may not need to go to that much trouble. If they have driven their own car, go out with the renter to their car to write down their vehicle information, I.E. make, model, license plate number and VIN number. While doing this check the inside of the car. If it is fairly clean, great! If it"s a pigsty, expect your rental property to look like the inside of their car after you have rented to them.

9. Do a "Dinner Date Check" on the potential renters. Would you feel comfortable going out to dinner with them? If not, you probably shouldn"t rent to them. I try to rent to people who have personalities similar to mine. Also, do a "Rent Collection" check on them. Would you be afraid of them if you had stand face to face with them and demand your rent? If so, don"t rent to them.

10. Suppose a deadbeat renter managed to slip by your radar and is now living in your property "rent-free". Instead of evicting them, consider what the banks do to get rid of "unwanted guests" living in the foreclosed properties that they have gotten back. Get a handle on your pride and offer them "cash-for-keys." "Cash-for-keys" is a concept where you offer the renter a lump sum payment of cash if they move out of the property quickly. For example, I have offered $800 to $1500 for an occupant to move out within 10 days. If they accept, I get to inspect the property right. They have to return the property to me in the same condition as it is in currently. They also have to have all of their belongings and trash removed from the property before they get the check from me. I have the locksmith meet me at the property at the time I give the deadbeats their check. The locksmith changes the locks and secures the property while I meet with the tenant. Using cash-for-keys vs. eviction will save you money in lost rent and damage to the property.

I have found that most new investors failed to take some simple steps to protect themselves from renting to poor quality tenants. Taking few simple steps before renting your property will save you headaches, heartache and pocketbook ache.

To further your education as a landlord you might want to read the following books: Landlording by Leigh Robinson, Secrets of a Millionaire Landlord, by Robert Shemin, and Landlording on Auto-pilot by Mike Butler.

This content is provided by Don Glasgow and may be used or republished only in its entirety with all links included.

Comments(3)

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Konnie Mac McCarthy
MacNificent Properties, LLC - Cobb Island, MD
Broker/Owner - VA & MD "Time To Get A Move On!"

Hi Tina,

  I have been reading your posts...and noticed that you do commercial and residential real estate?  is that accuracte?  I am currently a residential agent and have been interested in getting into commercial..but have been told....it's too much to do both...your thoughts? 

 Also, I have a dead beat renter.....the cash for keys is a brilliant idea..thanks

Sep 11, 2007 06:39 AM
Tina DeVore
Realty Executives - Lafayette, IN

Yes, I do both. Honestly there is not as much work to commercial but you have to have the right contacts. You really have to work your database. I think that is the key, as it is with residential too, but you really have to go after it and be aggressive to get in the commercial game. That was a struggle for me when I began. I am very aggressive, but I had to learn to play with the big boys and not let anyone talk down to me. I really enjoy it and all my clients know that i am going to give them the attention they deserve and find them the best property, etc. I love it and would suggest commercial for anyone who thinks they can do it.

On doing both, if you have a system going, doing both is not an issue. I have my system of when I send what. I am more and more computerized as the days go on. I have found ways to put a listing in one spot and for it to show up in several places, etc. Trying to find time and ways to save time is important. I guess my answer is...it all comes down to time managmenet. If you have a schedule and if you say you are done at 6pm each night, then be done so you don't get burnt out. Make your schedule so you can be done by 6pm each night. Once you have commercial up and going, it will be easier because you won't have to market quite so much and it will leave time for residential.

Hope this helps! 

Best of luck to you.

Oct 13, 2007 01:04 AM
Jeff Stinson
Kasteel Property Management - Property Manager - Springville, UT

I've been in this industry for many years as a loan officer, property manager, investor and landlord.  As someone that is excited about real estate I often get in conversations with people about rentals and long term real estate investments.  I've been asked so many crazy questions even from people in the industry.  For example:

  • How much more should I charge for rent than my mortgage payment?

(Ans. Rent is dictated by the market not your bills.)

  • Aren't you worried about the value of the home going down?

(Ans. No, my ability to pay the mortgage is not influenced by the value of the home.  Plus, real estate is best as a long term investment so I don't care about a couple bad years.)

  • The stock market has a higher rate of appreciation.  Why wouldn't I put money there instead?

(Ans. This is my favorite.  I even read a news article that was answering the same question and they also wrongly concluded stocks are better.  Anyone that thinks this really misses the biggest advantage of real estate, leverage.  For example, If I have $10K.  I can buy a $100K house or $10K of stocks.  Right from the start I have a bigger asset with real estate and that $100K house will appreciate faster at 10% than the $10K of stocks will at 15%.  Plus, if you want to take money out of the house you can borrow against it and you don't loose the asset.  Try taking money out of your stocks without loosing the asset.  You can't because the asset is the money.)

  • Isn't it risky?

(Ans. I'm never sure how to answer this.  Is there risk?  Yes.  In my opinion there's not much risk because I understand it.  Plus, what is the alternative?  Do nothing?  If you always avoid risk you're not ever going to do anything.

  • Aren't you worried that a tenant will destroy the place?

(Ans. Not too much, I do have to be prepared for such a thing and proper screening does reduce that risk.  Plus, how much damage can one person do?  Even if they did a lot and the bill was $5-10K, I make more appreciation than that in one year.  So as long as I'm able to afford it then it is still a great investment.

 Real Estate is not complicated.  To be successful with real estate you don't have to find the perfect deal.  You don't need to order books and tapes from infomercials and you don't need a complicated spreadsheet to determine if a property is a good investment.  If you want to be a successful real estate investor you only need to understand this one big secret: remember what homes used to cost?  Now they cost more.  That's it.  People will always be saying that and in the long run it will always be true.  Other than that, get some good professionals on your side to take care of the details.

 People always look back and say things like, "I should have bought back then", "I wish I had just done it", "that property is worth so much more now", "imagine if we'd bought a couple houses back then."  But they didn't buy because they wanted a better deal or they were unsure of the real estate market or they wanted to save up more money, etc.  Here is a valuable tip:  When it comes to real estate waiting to buy is never a good financial move because then appreciation is working against you instead of for you.

 So to anyone thinking about getting involved in real estate I say join in and buy, buy, buy.  You will learn a lot and you'll be much more successful and wealthy.

Jeff Stinson

Property Manager

www.stonebridgerealestate.net

Sep 13, 2008 08:35 PM