My company recently expanded one of our offices and made it our corporate headquarters on Madison Avenue. Our commercial division along with executives, administrative, marketing and our east side agents are located in this beautiful office space.
I recently received an email from the President of my company announcing the newly created position "Director of First Impressions" An office administrator from our downtown office was promoted to this new post.
Since many of our calls from our office's if busy roll over to the new office. The first person that people (clients other agents, investors, vendors etc.) meet when they walk in the door or call the office is The Director of First Impressions who will be trained in Customer Service.
"The title is meant to make people smile but also to underscore the value and importance we place on this job" said David Michonski, President of Coldwell Banker Hunt Kennedy.
It did make me smile!