For the past several days I have written about the importance of friendships and relationships to our business. At the end of the day, the transaction has been closed and everybody has been paid, the important thing is, has all parties involved, gained our trust and confidence. As you well know not all closings and transactions go smoothly. As a matter of fact I'm in the middle of one going south right now. I have to daily remind myself of the Proverb, "those who guard their lips guard their lives, but those who speak rashly will come to ruin."
But, on a positive note, I've had the opportunity over the past several weeks to meet and make new friends and start new relationships. I've met a new server at one of our downtown cafes, who loves to cook wild game, another is the loan officer in the closing gone south and he and I share a passion for the outdoors, and last is the boss of the loan officer of the closing gone south. The jury is still out on whether the boss likes me or not. Just to let you know we had to have a "come to Jesus" meeting yestereday, but sometimes even in friendships you have to speak the "truth with love." However I did follow up our conversation with a nice and complimentary email, that I believe will ease the tension and give us an opportunity to work together again.
With all that said my point is this; friendships sometimes just happen but to make them last they need maintenance. Not daily strenuous work, but consistent attention to simple but important things. Over the next several days I would like to share my insight on this subject and I welcome your thoughts and ideas. So please jump in and give us your ideas and let's start a new friendship.