The sweet scent of a sale

Burning candles and ordinary cleaning isn't going to get that smell out. You will need a specialist who specializes in this type of project.

But the people living in it should be vigilant about keeping the house de-scented. Here's a link to the folks who may have an answer

http://odor-solutions.com/get_all_the_facts.htm on http://Odor-Solutions.com

Good luck!

You need an ozone generator.  Make sure that everyone, pets included are out before you use it.  You might be able to find one for rent somewhere in your area.  If not, they are pricey, but could come in handy inour line of work.

Chances are that your clients can't even smell the odor that others smell in their house.  I'm speaking from experience.  I listed a lovely home with great curb appeal that was getting lots of showings, but the feedback was always the same.  The odor from the very expensive puppies they were breeding wasturning people off.  It wasn't so much that you could smell a dog scent, it was more of a clinical smell.  Sort of like a veterinarian clinic.  When I came to them with the feedback, they were shocked.  They had no idea.

I suggest you do a home tour with some agents from your office.  Have them each fill out a feedback form, and then share them with your client.  Chances are they will get the message loud and clear.  Once they understand that the odor is really a problem, then you and your client can create a plan that works for both of you.  We made arrangements to move the puppies.  Then we had the concrete in the garage sanitized and sealed.  We also had a fresh coat of paint put on the garage walls.  Once we dealt with the area where the odor was coming from, all we had to do was air out the house, spray the carpet, curtains and furniture with a deodorizer...and of course, disclose to potential buyers that puppies had been bred in the home. 

My clients got a good offer and sold their home to an animal lover!

Good Luck!!!

I was going to suggest an ozone generator as well. That might do the trick. Talk to the professional firms in your area who are handling this and see if they can give a warranty that the cat smell will be gone. Cat smells are tough to deal with.

I think that the odor must have been coming from the carpets. It was cat urine and that can be almost impossible to get rid of. I think that the only option for that homeowner will be to do the carpet or at least some how put in a carpet allowance.