A change of pace: Buyers and Sellers of the 21st Century

By
Real Estate Agent with Realty Executives Liberty

As time flies by we have seen our world slowly change with new inventions and ideas that help human beings get jobs and chores completed more effectively and efficiently.  Initially, inventions were made in households by men and women who just wanted to be able to have more time to relax.  Unfortunately, as time went by people were able to get their work done faster and better, but rather than relaxing decided to do more work.  This escalated over the centuries to where multitasking is not a talent but a necessity. 

Technology now commands us to do more and do it now.  In the short five years that have passed, several new "improvements" have caught on like wild fire.  Texting on phones, Instant Messaging (IM), Blogs, Social Networks, etc. have exploded into our world.  What started out as a way for teenagers to talk more has grown into an amazing opportunity to expand clientele, communicate with potential clients, and express professional networking.

Nowadays as I interview potential clients about the house they are looking for or the house they want to sell, some of my key questions (other than name, what they are looking for, email, and phone number) is do you text, do you IM, are you on any social networks (MySpace, Facebook, ActiveRain), and may I communicate with you on these venues?

It is a commendable way to keep in touch with scores of potential clients and keep up with current clients.  For instance, most of my sellers use texting. They also all work. When I get a call saying a buyer wants to view the property, I text the seller to make sure it is fine. They are able to get the text at work and send a quick OK, rather than interrupting them at work or in a meeting. 

Buyers and Sellers today are fast paced and in the "now".  We as professionals have to stay ahead of the game in order to keep up with the vast changes that are occurring right before our eyes.

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Rainer
128,647
Brian Belcher
RE/MAX Executive - Charlotte, NC
Charlotte Realtor

Hey thats a great post.  We have to make sure that we are with the times and able to keep up with consumers demands.  Time has always been money, but every year that goes by, time gets a little more expensive.

Oct 31, 2008 01:41 AM #1
Rainer
128,647
Brian Belcher
RE/MAX Executive - Charlotte, NC
Charlotte Realtor

Hey that's a great post. We have to make sure that we keep up with the expectations of our customers. Time has always been money, but time keeps getting more expensive every year.

Oct 31, 2008 01:41 AM #2
Rainmaker
193,959
Mary Strang
Viroqua, WI

Asking these questions has not made it into my interview yet, but will now. Just did not think about it with a customer or client. I do use those and why not ask?? I don't IM or at least I don't think I do because with is IM? thanks I will come back to see if you could fill me in.

Oct 31, 2008 01:47 AM #3
Rainmaker
300,475
Heather the Realtor Orlando, Lake Mary
LemonTree Realty - Orlando, FL
First Time Home Buyers, Bank Owned Homes

Janie I must agree we moved forward by leaps and bounds in the past 5 years. Never thought to ask my people for that type of informaiton though, great idea.

Oct 31, 2008 01:56 AM #4
Rainmaker
242,291
Jenny Durling
L.A. Property Solutions - Los Angeles, CA
For Los Angeles real estate help 213-215-4758

Different generations prefer to communicate in different ways. I've found that alot of the young buyers I'm working with now like to text more than talk on the phone or even email.  It certainly is a quick and efficient form of communication!

Dec 27, 2008 06:22 PM #5
Rainer
108,548
Christine L
Property Cupid, LLC - Chandler, AZ
Broker

Good points.  I have clients that text and clients who don't.  It would be great for me to know that at the outset.  This may be a dumb question but why would you communicate on Facebook or Myspace rather than email, phone or text?

Jan 15, 2009 02:15 PM #6
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Rainer
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Janie Diggs

ABR, ASR, GRI
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