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Credit Repair. Should You Pay For It?

By
Mortgage and Lending with UCM

I received a call from a new lead today who needs some help with his credit. Actually , scratch that, he just needs credit. He hasn't opened a single new tradeline since he got divorced 7 years ago and the only things on his report are some old, paid collections and some old, paid judgments. So, he has no scores. He can't go FHA due to a late on a child support payment in the last 12 months (also paid and current now).

His first question is "Can you refer me to a credit repair agency?". Seriously? No, but I can tell you what you need to do in order to put yourself in the position to buy a home. Really? Yes, but it will take some work on your part. "OK, no problem". Done.

This man actually thought that it was worth his hard-earned money to pay someone to tell him to dispute the incorrect items on his report (which he has documentation on) with the bureaus and open a few tradelines! Credit repair? No, how about a little education for a future client. I am asked so often about credit repair agencies and whether they are worth it. I'm sure there will be some upset members, but unless someone needs instant score improvement, I don't think it is worth it. I haven't seen a single thing that a credit repair agency does that someone can't do, for free, on their own. Disputes? No sweat, do them online. And I've just seen too many people scammed and taken advantage of to run the risk of that happening to my clients.

Credit repair may have been a big deal before the internet explosion when you didn't have access to your report 24/7 and you had to track down all sorts of contact information for the credit bureaus. Now, you can have your tri-merge report and websites for all 3 bureaus in like 10 minutes!

I have forged some of the strongest bonds with my clients over their credit. Having only been in the industry for a couple of years, many of my clients are not the "cream of the crop" when it comes to credit scores. But I am ready, willing and able to help them clean up their reports so that they can qualify for the loan that they want...and they send me referrals like mad as soon as we close! Because not only did I improve their credit (which everyone loves), but I worked with them day in and day out to make their lives better and that makes all the difference. Would it be less time consuming to give them someone's card and tell them to call me when their score is a 620? Sure. Would they? Who knows. Do they call me back when I raise their scores and give them a great deal on their mortgage? They sure do...and so do their friends and family. Its a win-win and I love win-win.

Provadus Home Loans
Provadus Home Loans - Marietta, GA
Technology bringing you home.
Great post!!   Here in Atlanta, I see  a ton of bad credit.  The ratio is 4 to 10 is good (620 & up).  I have had several "Credit Repair Companies" contact me for me to refer them the clients I can not work with.  Needless to say, if the credit is bad, I talk them on how to increase their score - do not live beyond your means & pay your bills on time.  I have had some clients like you that I have given advice and they have listened and in 8 months are able to qualify for a MyCommunityMortgage.  In the long run the agent is impressed that I have turned a unqualified client into a qualified client.  I agree, it is a win, win situation. 
Apr 17, 2007 08:05 AM
Ian Fregin
UCM - Virginia Beach, VA

Plus, part of the reason these people have bad credit is because they don't know how to take care of it. If you slap them with some quick and dirty credit repair, jack their scores up and shove them in a house...they're just too likely to fall right back to square one and end up in foreclosure.

I find that the client's understanding of their credit and how to maintain it improves the longer we work on their report TOGETHER (I think that is key) and they see how easy it is to screw it up and how hard it is to get it back.

Apr 17, 2007 08:13 AM
Nicolette Ceballos, Fountain Valley Now Serving all of California
Bilingual Escrow Officer - Fountain Valley, CA
Ok, I am needing some help in cleaning up my credit and don't really want to pay someone to do it.   As a child, I was not taught to take care of my credit and moved out when I was 18 and didn't really know what it all meant.  I have learned alot and I am trying hard to work on it.  I really need to buy a house soon and I need to clean it up.  Where do I start and what advice would you give me?
Apr 17, 2007 08:30 AM
Traci Fant
First Realty Company - Crossville, TN

excellent points~you are truly helping your clients get and keep a home.

Apr 17, 2007 08:32 AM
Ian Fregin
UCM - Virginia Beach, VA
Nicolette - It would depend on what's holding you back. Cleaning up credit is like doing a loan...it varies from person to person. Do you have a lot of derogatory accounts (lates, past due, etc?) or do you just not have a lot of credit? Are your balances just too high, do you have judgments or tax liens? Its not like a cookie-cutter thing where you can tell all people with "bad" credit to do x, y and z and they will be all better.
Apr 17, 2007 08:38 AM
Jim Little
Ken Meade Realty - Sun City, AZ
Your Sun City Arizona Realtor
This post would be worth another in greater depth. It is a mystery to RE Agents, but recently I have woulded with several clients who are credit challenged. More knowledge would be invaluable.
Apr 17, 2007 08:55 AM
Nicolette Ceballos, Fountain Valley Now Serving all of California
Bilingual Escrow Officer - Fountain Valley, CA
Ian - I have a variety of items that I need fixed and paid.  I am working to payoff some of the collection accts that I have.  I have no liens or judgments.  I have had some rough patches in the past few years and unfortunately my credit is still paying for it.  This is why I need help...
Apr 17, 2007 08:55 AM
Ian Fregin
UCM - Virginia Beach, VA

Jim - Greater depth...hmm. I can do that. Not right this second, but keep your eyes peeled :)

Nicolette - Basically, it sounds like you already know what to do. If the collections are valid, pay them. If the payments are late, bring them current. There is nothing you can do, legally, to remove past late payments or past derogatory accounts...they just have to run their course. But, the farther removed you are from the late payments and the past due balances the less and less effect those items will have. I have a link on my site that shows how long certain types of things will stay on your report even if they are closed/paid: http://www.knowyourhomeloan.com/Why_is_That_Still_on_My_Report.htm The more quickly you can bring your accounts current, the quicker your score will rise. If there are things on your report that are out-and-out wrong, whether they be accounts that were never yours or paid accounts that still show a balance, you need to dispute them directly to each credit bureau that is reporting the inaccuracy. You should see on your report XPN, EFX and TUC next to line-items. Not all 3 bureaus will report everything and sometimes one or two bureaus will report an inaccuracy and the other will not. You need to send certified letters (or you can dispute online) to each bureau that has incorrect information and provide documentation showing that the information is wrong. If you don't have documentation, it will be much harder, but not impossible, to get the information corrected.

Apr 17, 2007 09:47 AM
Nicolette Ceballos, Fountain Valley Now Serving all of California
Bilingual Escrow Officer - Fountain Valley, CA
Thank you so much Ian.  I just pulled my credit report last week and will go through it and see what needs to be removed and so forth.  If  I have any questions, I will be sure to ask.
Apr 17, 2007 09:51 AM
Ian Fregin
UCM - Virginia Beach, VA
Not a problem Nicolette - it really just takes time. You just have to be diligent and stay on top of what you need to do and what you've done so far. There's also a page on my site dedicated to "credit repair" basics: http://www.knowyourhomeloan.com/Credit_Repair_Basics.htm. And feel free to email me at ian@knowyourhomeloan.com if you have any questions you don't want to post. Also, just so you don't think I'm trying to sales pitch you...I'm not licensed to do loans in CA, so there's no pressure from me :)
Apr 17, 2007 10:31 AM
Nicolette Ceballos, Fountain Valley Now Serving all of California
Bilingual Escrow Officer - Fountain Valley, CA
I really appreciate that Ian!  I do have one question so far... for paid accounts that I want removed and it takes 7 years to have removed, is it 7 years from when the account was closed?
Apr 17, 2007 10:36 AM
Nicolette Ceballos, Fountain Valley Now Serving all of California
Bilingual Escrow Officer - Fountain Valley, CA
the other thing...what about duplicates? Can I get one of them removed?  And if so, does it help?
Apr 17, 2007 10:38 AM
Nicolette Ceballos, Fountain Valley Now Serving all of California
Bilingual Escrow Officer - Fountain Valley, CA
I was told in the past by someone that charge offs are not necessarily "required" to be paid so it is easier to negotiate a payoff.  Is this true?
Apr 17, 2007 11:12 AM
Ian Fregin
UCM - Virginia Beach, VA

Nicolette - Closed accounts drop off 7 years from the last time they reported to the bureaus. So, and this may not sound great, but if the last time something reported was, say, June of 2000, you may just want to leave it alone since it will go away in June or July of 2007, see? If you start paying it or disputing it or whatever, the company will start reporting it again and your 7 years will start all over again.

On the duplicates, I would dispute them. I'm honestly not sure if getting them pulled off alone would help, but I always get them taken off...if nothing else, it makes my clients feel better :)

Chargeoffs are basically a write-off from the lender. They assume at some point that they are not going to get any money from you, so they write it off as a loss. Now, you may see that same amount or something very close to it as another account...namely a collection, so watch out for thinking the chargeoffs are "gone". I'll be honest with you, I've never had a client negotiate on a charge off...they've either paid it or they didn't. You don't necessarily have to get rid of or pay everything on your report to qualify for a home...it really depends on where your scores are now and where you need them to be to qualify.

Apr 17, 2007 11:41 AM
Nicolette Ceballos, Fountain Valley Now Serving all of California
Bilingual Escrow Officer - Fountain Valley, CA
Ok, I will email you from now on, because I think I need to be specific...Thank you!
Apr 17, 2007 11:46 AM
Anonymous
p tep

negative remarks stay on 7 years from first beginning reported as being negative- you can dispute it- it doesn't start over -only if you make new payment arrangements

Jul 20, 2007 02:49 AM
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