Are You Full Time or Part Time?

By
Real Estate Agent with CENTURY 21 Platinum Properties 314831

We all know that there are many reasons agents need to supplement their income with a second job but we need to let our clients know up front how available we are. Especially if we are not working on a team or don't have someone to fill in for us. This is just one reason.

 While driving out of the new subdivision, I saw two people looking into the window of a new home. I stopped and asked if they would like to see the inside, as it is a friends listing and I know the home well. They were thrilled, the husband explained that he was on leave and they needed to buy a home within the next two weeks the wife quickly interjected with "we have an agent"! I explained that it was o.k. that I was just opening the door and answering questions on the house. The husband went on to explain that their agent had a full time job doing something else and that she sold real estate part time and could not come out looking with them.  The wife told me that their agent was very nice and they really liked her but she never let them know she didn't work full time in real estate. When they had gotten to town she told them to look on the computer and narrow it down to two to three homes. I really felt bad for this couple they had a signed buyers agreement and they liked their agent but they were afraid they wouldn't be able to complete the transaction prior to the husband having to return to Iraq. There were two additional homes in the subdivision they were interested in seeing so we spent a little time viewing these homes. My thoughts, if nothing else they were able to take them off of their list.

 It has been three weeks since this happened and to be honest I had forgotten about it, until last night when I received a phone call from a young man who said he was referred by a friend and explained how his friend thought of me when he said he was looking for a home and told me the story I just told you. No the original couple did not buy a home while he was on leave, he will be home in January and they hope to purchase then.  So by me spending a little time trying to help this couple expecting nothing in return, I now have a new referral.  What a nice surprise.   

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Comments (19)

Bob & Carolin Benjamin
Benjamin Realty LLC - Gold Canyon, AZ
East Phoenix Arizona Homes

You are right -- if agents are only working part time they owe it to the people they work with to tell them. But we don't understand how an agent can be part time and be in this business. Just our 2 cents.

Nov 17, 2008 03:40 AM
Jeff Payne
The Payne Group at Keller Williams Success Realty - Panama City, FL
Panama City Real Estate

I believe that part time agents should disclose this up front.  The sad part is that most part time agents just make the transactions even harder. 

Nov 17, 2008 04:30 AM
Li Read
Sea to Sky Premier Properties (Salt Spring) - Salt Spring Island, BC
Caring expertise...knowledge for you!

It seems to be a law of the universe that one "gets" by "giving" (and with no strings attached).     Thanks for your post.

Nov 17, 2008 04:39 AM
Jennifer Brinson
Mortgages Unlimited, Inc - Eagan, MN

I give referrals to agents when I have them, and I cannot refer to a p-time agent myself, as how can that compare to a full time agent's service? You sound like a great person and you definitely deserved that referral! Great story!

Nov 17, 2008 07:51 AM
Vickie McCartney
Maverick Realty - Owensboro, KY
Broker, Real Estate Agent Owensboro KY

Marie~ You certainly have your heart in the right place.  You did the right thing. Doing the right thing at all times is one of the things it takes to be a great agent.  Thanks for stopping by earlier and taking the time to read and comment on my post!  I JUST LOVE YOUR OPTIMISM and POSITIVE ATTITUDE. Vickie McCartney

Nov 17, 2008 10:24 AM
Lisa Glowacki
Lisa Glowacki - Rhode Island & Massachusetts - Tiverton, RI
Real Estate Broker - RI & MA

Marie - You are awesome. I wish we had agents like you around every corner. I think you just gave our industry a great big thumbs up. If we work together regardless of the short term gain we would all be in much better shape. Your kindess will be rewarded over and over again. I admire your professionalism - not a negative word just great services. Thank you. I'm glad I stopped by.

Nov 18, 2008 08:17 AM
Marie LaVoise, CENTURY 21 Platinum Properties
CENTURY 21 Platinum Properties - Clarksville, TN

Thank you all for your kind words but I truly wrote this not for the pats on the back but so that people can understand how important it is to disclose up front how much quality time you can devote to them.

Nov 18, 2008 12:32 PM
Meli Gerogianis
JKA Properties (Meli G Realty & Investment Group) - Clarksville, TN
Broker, CRS, ABR, SFR, CDPE, Licensed in TN & KY

Hi Marie! Hope you're feeling better and Happy Thanksgiving!
I love your post! It's exactly what we talk about all the time: being able to take care of the client whenever the client needs us, not when we have the time for them. I got to say though that "no good deed goes unpunished", so I'm glad to hear you got something nice from that experience. Good luck with your new client!

Nov 27, 2008 03:00 PM
AMBER NOBLE GARLAND - Top Real Estate Expert, Property Tax Appeal Specialist & Author
Strategic Marketing Expert & Relocation Specialist Serving New Jersey and nationwide! - Marlboro, NJ
- The Agent You Can Trust To Deliver REAL Results!

Yep, you definitely have to be full-time if you want to make any money and properly service clients in today's market!

Nov 29, 2008 09:26 AM
Blatt + Cutino
Coldwell Banker Realty - Monterey, CA
Broker-Associate 831/206-8070*Call today*

What a nice story with a happy ending! It is really frustrating when the listing agent is part-time.

Dec 05, 2008 11:03 PM
Mark Houck
ExecuHome Realty - Abingdon, MD
SFR, REALTOR

The sad part of the whole thing is that in this market, you almost need to have another source of income.  That being said, clients also still expect you to be full time.  I'm glad that I've been fortunate enough so far to continue to grow my business and weather the storm.  I know once all the clouds clear and the agents who were not committed anyway are gone, there will be plenty of business for all of us.

Dec 18, 2008 11:03 AM
Tony Orefice
Wilkinson ERA/www.TonyORealtor.com - Concord, NC
Realtor/Harrisburg NC,Concord NC

You make a good point and it is a shame that some agents find they have to turn elsewhere to make a living.

Jan 22, 2009 01:30 AM
Judy Jennings
Top Agent Plus - Middleboro, MA
Tap into Judy's real estate expertise & resources.

Marie,

Your level of service is fantastic.  There are times when we just have to give a little extra and the rewards speak for themselves. 

It is upsetting that the agent locked this couple into a contract and she is not performing her duties.  I am not an attorney but that sure sounds like a breach of contract.  We wonder why buyers are hesitant to sign these contracts.

Judy

Jan 23, 2009 12:25 AM
Laura Higgins
ERA Advantage Realty - Sebring, FL

Dear Marie,

I could not agree more, if you take time with people you will surely be rewarded for your efforts.  What a great job!

Jan 25, 2009 11:07 PM
Michelle Tucker ~ Pooler Real Estate
!Daley Real Estate - Pooler, GA
Rincon~Savannah~Richmond Hill

Marie in Clarksville - WOW...Legendary Customer Service.  Marie selling Clarksville loves referrals. I think you are able to be a part time Realtor and still maintain the customer satisfaction.  Being prepared and establishing a relationship prior to the arrival, will ensure that you are able to free up your schedule for showings.  In any event, if you team up with another Realtor to assist you with the buyers is always an option. How did the referral turn out? 

Jan 28, 2009 03:09 PM
Marie LaVoise, CENTURY 21 Platinum Properties
CENTURY 21 Platinum Properties - Clarksville, TN

Hi Michelle, We will be closing on his new home this coming week. It has been a very smooth transaction. He is very happy with the home and can not wait to move in.

Jan 29, 2009 07:11 AM
Janie Coffey
First Coast Sotheby’s International Realty - Ponte Vedra, FL
Uniting Extraordinary Homes w/ Extraordinary Lives

Marie, if you don't belong to the "sell with soul" group here on Active Rain, you should, it is all about selling real estate "with soul" or by the golden rule, do unto others as you would have them do unto you... Glad it worked out so well for you!

Mar 02, 2009 09:52 PM
Jessica Bigger
Bigger Communications - Reston, VA
Freelance Real Estate Business Writer

Marie - this is great!  Sometimes just being out there, being helpful, like in a situation like this sends out that good karma signal that sometimes comes back in incredible ways.  Just like I said in my last post that you commented on.  I too would have shown the property.  It makes you stand out from other Realtors as someone who's there and who's helpful.  Congrats on the referral.  And I'm with Janie - check out the "Sell with Soul" group.  I think your personality would fit in quite well with the rest of us.

Apr 02, 2009 03:09 AM
Marie LaVoise, CENTURY 21 Platinum Properties
CENTURY 21 Platinum Properties - Clarksville, TN

Thank you so much I will have to go over and check out "sell with soul" I did look quickly when Janie referred me but I haven't had the chance to go back. It looks like I'll be in good company.

Apr 02, 2009 02:12 PM