Client: So you say the air conditioning won't turn on. How much will it cost to fix?
Me: I don't know
Client: The shower has very low water flow? How much will it cost to repair that?
Me: I don't know
Client: I noticed that the old wooden windows are in poor condition and most won't open. How much will it cost to upgrade the windows?
Me: I don't know
Client: Why did I hire you?
Me: To inspect the house ma'am
Of all the hundreds of houses I have inspected, I have had clients ask me many times about repair costs and they are understanding when I tell them that I do not give estimates. But today I had a client that thought I was pretty useless because I refused to give her repair costs of some of the defects. In a professional and calm manner, I tried to make her understand that since I don't troubleshoot defective items, and not knowing exactly what is wrong, I would not have any idea what it would cost to repair and I don't keep up with contractor labor rates and material costs. Besides, I would never want to get that phone call from a mad client that got the estimate from the contractor after I gave them a much lower number.
Do any of you give repair estimates to your clients? I keep thinking I have heard of some states that want inspectors to give repair estimate costs.
Kent Keith
Fort Worth / Dallas Home Inspector
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