Backdoor Phone Numbers Are a Blessing

By
Real Estate Broker/Owner with The Short Sales Group, LLC

I was having issues will Countrywide, as I know we all have within the Short Sale industry, when a friendly neighborhood loss mitigator at a different bank(name with held for privacy issues) gave me a "Bat Phone" number.  He has been in the industry for many years and has quite the roladex.  This number cut through all the BS with customer service and got me to a live person. She gave me updates on all the files I have been working with Counrtywide.  I had just submitted one of them days prior and I thought it was amazing that within hours of calling this number I got a call for the BPO.  The BPO was completed and we got and answer by the end of the week.  The first few deals I did with Countrywide were thorns in my side but this has been a breeze.  

I also have notice a few bank willing to communicate through email now and those deals move through the pipeline much quicker.  Please give me your comments so we can all get these Short Sales done.

 

Jason Childs

www.whatareshortsales.com

www.ibuydetroit.com

www.fhaloanresolutions.com

Comments (10)

Tony & Darcy Cannon
Aubrey and Associates Realty - Layton, UT
The C Team

Sometimes it is who you know, not what you know!  Seriously I know that it is a combination of the two!  Good luck!

Nov 19, 2008 05:03 AM
Renée Donohue~Home Photography
Savvy Home Pix - Allegan, MI
Western Michigan Real Estate Photographer

Can I have the CW batphone number?  I am seriously having a hard time with one right now!

Nov 19, 2008 05:11 AM
Chad Pederson
Pederson Realty - Cottage Grove, MN

I need that number!  I've been banging my head against the wall for 60 days trying to get a response.  Countrywide is by far the most unprofessional organization I've had to deal with in a lifetime in the real estate industry.  I can't believe how many calls and emails go unanswered.

God help us all!!!!!!!!!!

Nov 20, 2008 02:41 PM
Nick Dailey
RE/MAX Affiliates - Union, KY
RE/MAX: Northern Kentucky Real Estate - NKY MLS - Short Sale

Please send it my way.

Thanks!

Nov 21, 2008 04:10 AM
Evelyn Johnston
Friends & Neighbors Real Estate - Elkhart, IN
The People You Know, Like and Trust!

Now why didn't you publish the number????  Because if everyone called it they would change it and you wouldn't have an in???  Good thinking!

Nov 23, 2008 10:19 PM
Anonymous
Jona

Can you send me the number (I understnad you don't want to post it for the world to see)?  I am having trouble getting through to the right person as well.

Nov 28, 2008 09:41 AM
#6
Jona "The REO Man" from Kona
BOP - Manhattan Beach, CA

Can you send me the number (I understnad you don't want to post it for the world to see)?  I am having trouble getting through to the right person as well.

Nov 28, 2008 09:43 AM
Ginger Harper
Coldwell Banker Sea Coast Advantage~ Ginger Harper Real Estate Team - Southport, NC
Your Southport~Oak Island Agent~Brunswick County!

I would lie to heve the number too...

I need a lot ofo help here in  NC coastal are to compete.

Thanks for you post..

Ginger Harper

Sep 28, 2009 03:23 PM
Ginger Harper
Coldwell Banker Sea Coast Advantage~ Ginger Harper Real Estate Team - Southport, NC
Your Southport~Oak Island Agent~Brunswick County!

I would lie to heve the number too...

I need a lot ofo help here in  NC coastal are to compete.

Thanks for you post..

Ginger Harper

Sep 28, 2009 03:23 PM
Ginger Harper
Coldwell Banker Sea Coast Advantage~ Ginger Harper Real Estate Team - Southport, NC
Your Southport~Oak Island Agent~Brunswick County!

Great information.  Thanks for sharing it with me.

When in doubt...call your attorney.

Ginger of Southport

Mar 03, 2010 10:20 AM