NEWS from CPSC
U.S. Consumer Product Safety Commission
|Office of Information and Public Affairs||Washington, DC 20207|
|FOR IMMEDIATE RELEASE
November 18, 2008
Firm's Recall Hotline: (888) 569-1588
GE Recalls to Inspect and Repair Wall Ovens Due to Fire and Burn Hazards
WASHINGTON, D.C. - The U.S. Consumer Product Safety Commission, in cooperation with the firm named below, today announced a voluntary recall of the following consumer product. Consumers should stop using recalled products immediately unless otherwise instructed.
Name of Product: GE®, GE ProfileTM, Monogram® and Kenmore® Wall Ovens
Units: About 244,000
Manufacturer: GE Consumer & Industrial, of Louisville, Ky.
Hazard: The extreme heat used in the self-clean cycle can escape, if the wall oven door is removed and incorrectly re-attached by the installer or the consumer. This can pose a fire and burn hazard to consumers.
Incidents/Injuries: GE is aware of 28 incidents of minor property damage in which adjacent kitchen cabinets have been damaged. No injuries have been reported.
Description: This recall involves GE wall ovens sold under the following brand names: GE®, GE ProfileTM, Monogram® and Kenmore®. The wall ovens were sold in white, black, bisque and stainless steel. The following model and serial numbers can be found inside the oven on the left interior wall. For microwave combination ovens, the serial number can be found on the left interior wall of the microwave.
|Brand||Model||Serial Number Begins With|
|GE/Profile||JCT915, JT912, JT915,
JT952, JT955, JT965,
JT980*, JTP20, JTP25,
JTP28, JTP48, JTP50,
|TD, VD, ZD
AF, DF, FF, GF, HF, LF, MF, RF, SF, TF, VF, ZF
|Kenmore (All model
numbers start with 911)
|4771, 4775, 4781, 4904,
|2T, 2V, 2Z
3A, 3D, 3F, 3G, 3H, 3L, 3M, 3R, 3S, 3T, 3V, 3Z
|* Lower oven only|
Sold at: Home builders and appliance stores nationwide from October 2002 through December 2004 for between $900 and $3,600.
Manufactured in: United States
Remedy: Consumers should immediately inspect the oven to make sure they do not have an incorrectly re-attached wall oven door, which will not open into the flat position. If the wall oven door is incorrectly re-attached, consumers should not use the self-clean cycle and call GE for a free repair. Consumers can continue to use normal baking or broiling function in the oven until the oven is repaired.
Consumer Contact: For additional information, contact GE toll-free at (888) 569-1588 between 8 a.m. and 8 p.m. Monday through Friday, and between 9 a.m. and 3 p.m. Saturday ET, or visit the firm's Web site at www.GEAppliances.com
Lower rack extends without hitting the oven door
Extended lower rack hits oven door
Send the link for this page to a friend! The U.S. Consumer Product Safety Commission is charged with protecting the public from unreasonable risks of serious injury or death from thousands of types of consumer products under the agency's jurisdiction. The CPSC is committed to protecting consumers and families from products that pose a fire, electrical, chemical, or mechanical hazard. The CPSC's work to ensure the safety of consumer products - such as toys, cribs, power tools, cigarette lighters, and household chemicals - contributed significantly to the decline in the rate of deaths and injuries associated with consumer products over the past 30 years.
To report a dangerous product or a product-related injury, call CPSC's hotline at (800) 638-2772 or CPSC's teletypewriter at (800) 638-8270, or visit CPSC's web site at www.cpsc.gov/talk.html. To join a CPSC email subscription list, please go to https://www.cpsc.gov/cpsclist.aspx. Consumers can obtain this release and recall information at CPSC's Web site at www.cpsc.gov.