GE Wall Oven Recalled

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Home Inspector with Top Notch Home Inspector

NEWS from CPSC

U.S. Consumer Product Safety Commission

Office of Information and Public Affairs Washington, DC 20207

FOR IMMEDIATE RELEASE
November 18, 2008
Release #09-046

Firm's Recall Hotline: (888) 569-1588
CPSC Recall Hotline: (800) 638-2772
CPSC Media Contact: (301) 504-7908

GE Recalls to Inspect and Repair Wall Ovens Due to Fire and Burn Hazards

WASHINGTON, D.C. - The U.S. Consumer Product Safety Commission, in cooperation with the firm named below, today announced a voluntary recall of the following consumer product. Consumers should stop using recalled products immediately unless otherwise instructed.

Name of Product: GE®, GE ProfileTM, Monogram® and Kenmore® Wall Ovens

Units: About 244,000

Manufacturer: GE Consumer & Industrial, of Louisville, Ky.

Hazard: The extreme heat used in the self-clean cycle can escape, if the wall oven door is removed and incorrectly re-attached by the installer or the consumer. This can pose a fire and burn hazard to consumers.

Incidents/Injuries: GE is aware of 28 incidents of minor property damage in which adjacent kitchen cabinets have been damaged. No injuries have been reported.

Description: This recall involves GE wall ovens sold under the following brand names: GE®, GE ProfileTM, Monogram® and Kenmore®. The wall ovens were sold in white, black, bisque and stainless steel. The following model and serial numbers can be found inside the oven on the left interior wall. For microwave combination ovens, the serial number can be found on the left interior wall of the microwave.

 

BrandModelSerial Number Begins With
GE/Profile JCT915, JT912, JT915,
JT952, JT955, JT965,
JT980*, JTP20, JTP25,
JTP28, JTP48, JTP50,
JTP86
TD, VD, ZD

AF, DF, FF, GF, HF, LF, MF, RF, SF, TF, VF, ZF
Monogram ZET3058, ZET938,
ZET958
Kenmore (All model
numbers start with 911)
4771, 4775, 4781, 4904,
4905, 4923*
2T, 2V, 2Z

3A, 3D, 3F, 3G, 3H, 3L, 3M, 3R, 3S, 3T, 3V, 3Z
* Lower oven only

 

Sold at: Home builders and appliance stores nationwide from October 2002 through December 2004 for between $900 and $3,600.

Manufactured in: United States

Remedy: Consumers should immediately inspect the oven to make sure they do not have an incorrectly re-attached wall oven door, which will not open into the flat position. If the wall oven door is incorrectly re-attached, consumers should not use the self-clean cycle and call GE for a free repair. Consumers can continue to use normal baking or broiling function in the oven until the oven is repaired.

Consumer Contact: For additional information, contact GE toll-free at (888) 569-1588 between 8 a.m. and 8 p.m. Monday through Friday, and between 9 a.m. and 3 p.m. Saturday ET, or visit the firm's Web site at www.GEAppliances.com



Picture of Recalled Wall Oven   Picture of Recalled Wall Oven

Picture of Recalled Wall Oven

Diagrams of ovens showing that the  model/serial number location depends on the model design.  On the left diagram, a single oven, the model/serial number is on the front frame at the lower left edge of the oven cavity.  In the middle diagram, a double oven, the model/serial  number is on teh front frame at the lower left edge of the lower oven cavity.  In the right diagram, a Microwave Oven combination, the model/serial number is inside the microwave cavity on the left side wall.

Picture of Oven with no Repair required
Lower rack extends without hitting the oven door



Picture of Wall Oven with repair required
Extended lower rack hits oven door

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Send the link for this page to a friend! The U.S. Consumer Product Safety Commission is charged with protecting the public from unreasonable risks of serious injury or death from thousands of types of consumer products under the agency's jurisdiction. The CPSC is committed to protecting consumers and families from products that pose a fire, electrical, chemical, or mechanical hazard. The CPSC's work to ensure the safety of consumer products - such as toys, cribs, power tools, cigarette lighters, and household chemicals - contributed significantly to the decline in the rate of deaths and injuries associated with consumer products over the past 30 years.

To report a dangerous product or a product-related injury, call CPSC's hotline at (800) 638-2772 or CPSC's teletypewriter at (800) 638-8270, or visit CPSC's web site at www.cpsc.gov/talk.html. To join a CPSC email subscription list, please go to https://www.cpsc.gov/cpsclist.aspx. Consumers can obtain this release and recall information at CPSC's Web site at www.cpsc.gov.

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