Communication Tips

By
Real Estate Broker/Owner with Real Living Advantage

"Be swift to hear, but slow to speak," these words though spoken centuries ago still carry a wonderful and wise message.   Words are powerful!  They can lift someone's spirit, encourage someone to move forward, bring hope to the hopeless, give joy to the grieving, and at times give the strength needed to move someone closer to realizing their dreams.  On the other hand, words can tear down, bring grief, cause sorrow, destroy dreams, crush the spirit, and build walls that may never come down.

To be swift to hear, simply means be a good listener.  Here are a few quick tips.

•1.       Look at the person speaking.  Don't be afraid to make eye contact and don't be distracted by things around you.

•2.       Listen to what the person is saying.  Often we are looking at the person, but not hearing what they're saying.  One of the main reasons that we do this is we are contemplating what we are going to say next.

•3.       Learn from what you hear.  People will tell you much about themselves, their needs, and their expectations if you just listen closely to what they're saying.

To be slow to speak, simply means that you have given thought to what you're about to say.

•1.       Consider this, are the words you're about to speak going to build up or tear down.

•2.       If your words point out a problem, then be ready to help find a solution.

•3.       If your words are going to rebuke, then be sure to speak with firmness, but laced with compassion.

•4.       There is much more that I could add and may say later, but for now think on this and remember you have the power to make a difference in the lives of others simply by using words. 

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Rainmaker
638,444
Maria Morton
Platinum Realty - Kansas City, MO
Kansas City Real Estate 816-560-3758

Randy, thanks. Two ears; one mouth.

Nov 20, 2008 03:19 PM #1
Rainmaker
49,381
Michelle Roethle
Windermere Peninsula Properties - Belfair, WA
Your NorthWest "Real Estate Solution"

Randy thanks for the tips. It is important to listen rather than thinking of what we want to say next.

Nov 20, 2008 03:28 PM #2
Rainer
50,714
LS Rogers Realty
LS Rogers Realty - Richardson, TX

Words are powerful! Whether they're used for building or destroying, their effects are long lasting. Awesome reminders.

Nov 20, 2008 03:38 PM #3
Rainer
129,115
Justin Ukaoma
Vizion KC - Kansas City, MO
Kansas City Real Estate Investments

Great tips Randy some of the best sales I've had resulted in me talking the least.

Nov 20, 2008 03:39 PM #4
Rainer
120,529
Carol Swain
Keller Williams Real Estate - Langhorne, PA
Realtor, -www.swainsells.com- Bucks County, Pa

Great Post!  Thanks for the tips.  It is always very important to listen fully to your clients.

Nov 20, 2008 08:43 PM #5
Rainer
70,555
real estate real estate
Providence, RI

I think I will send this to a friend who constantly interrupt people. Some people do not understand listening is equally important to speaking.

Nov 20, 2008 11:38 PM #6
Rainmaker
2,501,241
Charles Stallions
Charles Stallions Real Estate Services - Pensacola, FL
800-309-3414 - Pensacola, Pace or Gulf Breeze, Fl.

I always practice trying to listen 75% more than I speak, a person would be amazed at what happens. My friends and family think I am so smart (really) but is because I listen to them and I think they like to talk. Also I try to comment 75% more than I blog although the benefit would be the opposite.

Nov 22, 2008 02:12 AM #7
Rainmaker
125,590
AMBER NOBLE GARLAND - Top Real Estate Expert, Property Tax Appeal Specialist & Author
Strategic Marketing Expert & Relocation Specialist Serving New Jersey and nationwide! - Marlboro, NJ
- The Agent You Can Trust To Deliver REAL Results!

We all need to be reminded of these tips every now and then. Much appreciated.

Btw, thank you for the kind comment you left on my blog.

Dec 06, 2008 02:06 PM #8
Rainmaker
2,501,241
Charles Stallions
Charles Stallions Real Estate Services - Pensacola, FL
800-309-3414 - Pensacola, Pace or Gulf Breeze, Fl.

What a great reminder of during these uncivilized times. To build up or tear down and help find a solution "I like that"

Dec 15, 2008 08:40 AM #9
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Rainer
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Randy Parker

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