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client survey tip

By
Mortgage and Lending with Eagle Nationwide Mortgage Company

 

 Client Survey TipGo to fullsize image

My guess is that there are quite a few agents who ask their clients to fill out customer surveys. What do you do with those surveys? Do you file them away in a drawer to pull out when you have had a bad day?

 

What to Do?

 

Place each one in a binder along with a picture of you and the client at closing. Include any thank you cards you receive.  Carry it with you on your appointments and open houses.

Post each one on your web site. Most people make the mistake of posting only 3 or 4 -post them all, the more the better!

The "Testimonial Binder" gives you instant credibility and social proof. This silent seller is just one more way to ensure your clients that they have made the right decision to work with you.

 

Make today great!

www.Iloverealestateagents.com

 

Comments(1)

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Richard Weeks
Dallas, TX
REALTOR®, Broker

Christina,

Great idea.  Endorsements from past clients says a lot about how you performed.

Nov 22, 2008 12:18 AM