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Common Courtesy....please!

By
Real Estate Agent with Keller Williams Realty Signature Partners

Okay, I am writing this because right now I am really steamed.  I just had an agent here in Atlanta, Marlene was her name, last name forgotten, who went and showed one of my properties, with no call, hello, request for approval, nothing, nada, zilch.  I mean c'mon!  In today's market if you a good buyer's agent and showing a house to a potential client, you want to know beyond a shadow of a doubt that the house is gonna be in absolutely pristine condition.  Apparently she is not a good agent as I received no courtesy call whatsoever from her.  I, being the agent supreme who represents the sellers, want to know it is going to show so that i can a), inform my client;  b) look like a knowledgable professional; c) want to ensure it it convenient for my client and their schedule;  and d) want to be sure my client's house look the best it can and they have enough to notice to make it that way oif for some reason it isn't.  Well, Marlene Doofus, the last name that I am assigning her here, did noit give a courtesy call and instead waltzes into the property unannouced.  Of course, my sweet little clients had their nephews for the weekend and apparently all their  toys as well.   Needless to say, I now have a client who wonders why we weren't given a professional heads up on a Saturday morning informing them there was a small entourage of unknown people coming through their completely unannounced.

For those of you wondering, yes, I did call Ms. Doofus who informed me she left a message at our office switchboard.  Now excuse me.  We have 250+ agents in our office and whenever any message is left we are paged immediatley.  No page came.  She then said she called a week ago and left the messgae.  Hello?  Plenty of time there for you to call me on the cell number listed right beside SHOWING INSTRUCTIONS:CALL AGENT and inform me that you are showing my listing.  No, I think Marlent Doofus was flying by the seat of her pants and one bad, lazy, inept agent like her takes away from the professional courteous agents who work hard to maintain professionalism.

Long story short, my clients are glad we had a showing, Marlene's clients liked it and may take a second walk through (with a courtesy call this time) and I am pretty sure Marlene got the message to call before showing..especially if I am the listing agent!

Common courtesy...that's all I'm asking!

Comments(1)

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Michael A. Caruso
Surterre Properties - Laguna Niguel, CA

Hi Tammy,

I certainly can relate. I suppose the silver lining is that there may be a potential buyer in it for your client!

Don't forget me if you learn of anyone moving to "The OC!"

 

Michael

(949) 753-7900

Nov 22, 2008 08:43 AM