Conflict Management pt 3

By
Real Estate Broker/Owner with Real Living Advantage

Here is the third and last part of Conflict Management; although very abbreviated I hope it's been helpful. 

Eight ways to approach conflict 

•1.  Speak the truth in love

•2.  Seek to understand the others point of view.

•3.  Seek common ground

•4.  Make expectations clear

•5.  Stay focused on the issue at hand

•6.  Maintain direct communication

•7.  Listen and don't respond defensively

•8.  Follow up.  Never assume that it is all settled,  make sure. 

There are several different difficult personalities to deal with.  Understanding these and being clear on the type of personality you are dealing with will help you choose your words and actions.  

•1.  Sherman tank

•2.  Space Cadet

•3.  Thumb Suckers

•4.  Wet Blankets

•5.  Garbage Collectors

•6.  Users 

Four musts 

•1.  Love unconditionally

•2.  Ask God for wisdom

•3.  Stay emotionally healthy

•4.  Be honest with God, yourself, and others.

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Topic:
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Location:
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Groups:
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Tags:
leadership
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Rainmaker
808,819
Anthony Stokes-Pereira
Better Homes and Gardens Rand Realty - Nanuet, NY
Realtor

Hi Randy;

Thank you again for the great list. Happy Holiday to you and family.

Dec 03, 2008 01:33 AM #1
Rainmaker
76,374
Randall Schrader
Competitive Insurance of Dundee - Dundee, FL

You have it all figured out!  I took a negotiation seminar and surprisingly they advised us not to win.  Rather, both sides must win to insure future business.

Dec 03, 2008 01:34 AM #2
Rainer
12,909
Randy Parker
Real Living Advantage - Dalton, GA

Randall, I absolutely agree!  I am always looking for the win win situation.

Dec 03, 2008 01:36 AM #3
Rainmaker
288,924
Tina Maraj
RE/MAX Cornerstone - Fullerton, CA
Top Agent in Fullerton 2016-2018 714-403-7901

I can't decide if I am a Sherman tank or a space cadet! Great post to keep us reading all things that we need in our lives and not just real estate related posts!

Dec 03, 2008 01:43 AM #4
Rainer
12,909
Randy Parker
Real Living Advantage - Dalton, GA

Tina, I would say that you're neither.  From your homepage I would say you're a true Real Estate Professional.

Randy

Dec 03, 2008 01:52 AM #5
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Rainer
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Randy Parker

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