Are You a Boomer?

By
Real Estate Agent with Chartwell Kansas City Realty SP00229578 2007027091

 
I'm taking the Senior Real Estate Specialist class this week and part of the class was an overview of the generations.

The GI Genereation are those people aged 79 & older; we have about 6 people in that group in class.

The Silent Generation, ages 60-78, about 15 in our class.

The Baby Boomers, ages 41-59, most of our class fall into this category.

Generation X, ages 29-40, about 10.

Generation Y, ages 11-28, none in our class.

Generation Z, ages 10 and under, have not yet entered the work force.

Many of our clients are Baby Boomers who, besides buying and selling their own homes, are often involved in helping their parents make decisions about where to live. Boomers also may be advising their children about buying. Boomers tend to prefer phone contact for friends and family. Email is often used only at work. When selling to Boomers, emphasis on lifestyle is important.

The Silent Generation tends not to use email and avoids technology whenever possible. These people value personal referrals.

Generation X'ers generally prefer text messaging over email or phone conversations. Buyers in this category want the house to be perfect. Proving that a realtor has value will be a challenge because, as a group, they tend to be skeptical and will probably have researched the housing market and you before initiating contact.  They are high tech/ low touch people with a tendency towards risk taking. They have high expectations and you will have only one chance to get it right. Your response time will need to be two hours or less.

Generation Y have short attention spans, are empathetic with elders, sensitive to multiculturism, and very busy multitaskers. Email is to them as black & white TV is to Boomers. Gen Y uses Instant Messaging but will accept email as a form of communication. Texting is also acceptable. This generation is truly paperless so plan on scanning and efaxing everything. They may appreciate a copy of their HUD-1 by email around tax time.

There was much discussion in class about interacting with the various generations. Most of us are comfortable working with the Baby Boomers and a little frustrated when working with Gen Xers. Our experiences with Gen Y'ers were that they need us to keep them focused on the transaction. The Silent Generation will usually need more personal attention and you may need to communicate with children and grandchildren when helping people from this generation. Plan on delivering most documents in person as most people in this age group will not be comfortable with e-documents. They want to touch the paper.

My questions for you are:

What group do fall into?

What group do most of your clients fall into?

Which group are you most comfortable working with?

Posted by

Maria Morton,Realtor© Call 816.560.375Eight Mobile.     Google Maria 

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Anonymous
Anonymous

It may be that in your cicrcle of relationships  the generations fall into the stereotypical categories you have described. 

However, the facts are that the Boomers and Silent Generations are the fastest growing group of Internet users. Boomers, especially, as a group,  may prefer email to phone contacts at the end of long work days. 

Reference the Silent Generation - "Avoiding technology" is a broad statement - which/what technologies are your describing?  Again, the facts are that, as a group, the Silent Generation have taken to email in a big way...

Reference Gen X - "most of us are frustrated with Gen X" is, once again, sterotypical.  As a group, almost 65% of Gen X are either partnered with or married to another individual who is working and juggling more demands than most people can imagine.

Please be careful when making broad statements about generational preferences - stereotypes are eroding relationships between generations just when we most need to take advantage of  generations' talent and contributions.

Dec 04, 2008 03:08 AM #1
Rainmaker
637,278
Maria Morton
Chartwell Kansas City Realty - Kansas City, MO
Kansas City Real Estate 816-560-3758

Well, actually, I wasn't referring to my relationships; I was sharing the information being taught in the nationally accredited Senior Real Estate Specialist and the discussions amongst the attendees.  I think we all recognize that the studies done by AARP, psychologists, statisticians, and others result in generalizations and that there are many exceptions to the generalities.

Thank you for sharing your opinions. Would you like to share which generation you belong to?

 

Dec 04, 2008 08:44 AM #2
Rainer
129,065
Justin Ukaoma
Vizion KC - Kansas City, MO
Kansas City Real Estate Investments

Hey Maria looks like the first commenter didn't quite see the direction of this post.  Happens to me all the time.  I'm a member of Generation Y the majority of my clients are in Generation Y and X.  I feel very comfortable with technology in fact my blackberry is on me pretty much 24/7.  I don't mind email but I prefer text.  I've worked with all the generations except Z.  Personally I feel most comfortable with the the Y generation but I also work the X's easily.  Many of the investors I work with are baby boomers but if they don't use technology I find it stressful having to keep in contact with them via phone and personal visits.  Great post!

Dec 04, 2008 09:53 AM #3
Rainmaker
637,278
Maria Morton
Chartwell Kansas City Realty - Kansas City, MO
Kansas City Real Estate 816-560-3758

Thanks Justin! Good point about technology making it easier to keep in contact and do business.

Dec 05, 2008 01:19 AM #4
Rainmaker
637,278
Maria Morton
Chartwell Kansas City Realty - Kansas City, MO
Kansas City Real Estate 816-560-3758

Deborah - thanks for the input. Boomers seem to dominate the numbers. Their spending habits are fascinatiing.

Dec 07, 2008 03:39 AM #6
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Rainmaker
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Maria Morton

Kansas City Real Estate 816-560-3758
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