I got an email today from a representative of Pitney Bowes stating she received a Google Alert this morning that directed her to the post I made yesterday. I guess Cyber Bitching sometimes pays off. Its unfortunate this company is willing to treat you like gold only after they find you have publicly shared your misery.
Anyway, it looks like they are going to refund my money. Glad to be finally done with them.
Thanks to AR for the google juice!