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Every customer is MILLION dollar customer!!

By
Real Estate Broker/Owner with Miller Homes Group

Energy and persistence conquer all things.
                                ~Benjamin Franklin

 

    At "Now What" and the Miller Team we thrive on education, motivation and energy. To be successful in any business but especially real estate you need an energy level that is off the charts high and positive. And no matter what bring that energy all day every day you work. I guarantee if you take a laid back or lazy attitude in the market you will get beat 99% of the time. A well educated, motivated Realtor with a high energy level will get that deal done and be on to the next one before you get out of bed. We live in an information based get it now society, so taking a laid back approach just won't cut it anymore. We get calls every week from people looking at homes on the market saying that they need to look at a home right now and the Realtor they called wanted to schedule an appointment for them to see him or her. WHAT!? Do they really think they are on the same level as a Doctor or Lawyer? How long do you think a grocery store would stay in business if you had to make an appointment to see the butcher? That's right, not very long! Do you know what we do? I think you guessed it; we go as fast as our cars will carry us to that customer and SELL them a house and a real estate company for life. Everyone on the Miller Team is a buyer's representative if need be and I mean everyone! At the Miller Team we view every customer as a million dollar customer. We believe that a customer, if treated right, will buy or refer to you, one million dollars or more in business in their lifetime. Pretty simple isn't it? Well, I operate as much as possible on what's known as the KISS principle of business. Translated it means Keep It Simple, STUPID. Hey, it works for me and I recommend you try it. Simple will usually get the job done quicker than complicated. At least that's my experience. I have sold homes in shorts sitting in a golf cart and I have been dressed to the nines in a nice car. If the customer wants to see the home of their dreams right now, who am I to put them on hold? I will sell them their dream home and make a new friend in the process. Oh yeah, and I get paid! Sounds like a win-win to me. How about you?

                               

 

Posted by

Terry Miller

Miller Homes Group

Tyler Apartment Locator

Comments(1)

Harrison K. Long
HomeSmart, Evergreen Realty - Irvine, CA
REALTOR , GRI, Broker associate, Attorney

Terry ... Thanks for this motivational article.  We agree that "A well educated, motivated Realtor with a high energy level will get that deal done".  Best wishes to you and your family. Harrison

Dec 15, 2008 04:00 AM