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Reality Check #4: Real Estate Agents and Short Sales

By
Real Estate Agent with Home Expo Gallery, LLC (Keller Williams)

It is incredible how many times I get a call from an agent in Metro Altanta, and when they hear that the property is a Short Sale, they decide not to show it.

Ladies and Gentlemen, I would like to share with you that Short Sales are a great way to continue in this market as a Real Estate Agent, either helping a seller in financial distress or motivated buyers with their next dream home.

Sellers will become clients for life, when you are there at their side helping them through their toughest time ever.  Buyers are also going to be very impressed with your ability to help them walk in with equity in their dream home from day one.  And most important, you will be able to continue your business as an agent - which is my passion and way of life.  The market is showing us that there is a time for competition, and there is a time for us agents to get together and cooperate. 

By the way, statistics show that after this Foreclosure madness, Lenders are getting ready to shift all their energies to the Loss Mitigation Departments due to the fact that Foreclosures are not working - too much money has been lost already.  2009 is going to be the Short Sale year, whether or not you make the shift with the market and are ready to represent your buyers in the best ever market to buy houses.  I will be working with each of you as a professional on the listing side, and it will be my pleasure.

Pacita Dimacali
Alain Pinel - Oakland, CA
Alameda/Contra Costa Counties CA

i totally agree.

First, why not show a short sale? What if that property is THE ONE the buyer really wants? Are we exercising our fiduciary responsibility to our clients by showing them only those properties that have shorter and surer closing dates?

Even if it takes time to get approval, it's important to get a really good reading of the market. Short sales and REOs are going to be the next wave of sales through 2012. This year, 43% of my sales are short sales (I represented the Sellers) and REOs (I represented the buyers). I see this increasing the next year. So I'd better get on the ball and be the best that I can be with this kind of sales.

Dec 19, 2008 07:43 PM
Shawn Davis
Home Crossings, P.C. - Davison, MI
Homes For Sale, Genesee County, Michigan

I agree, short sales can be a great opportunity for a purchaser to obtain a well kept home with all intact.  In our market here in Genesee County it is not unusual to find many foreclosures stripped of the copper pipes, aluminum siding aor anything a thief can salvage for a few bucks...I am finding alot of very well kept short sales with people who are willing to negotiate a very reasonable price.

Happy Hollidays
Shawn

Dec 19, 2008 08:23 PM
Randall Sandin
Carolina One Real Estate - Charleston, SC
843-209-9667 - Search for Charleston SC Real Estate

Great post and the short sales as not going away anytime soon so we all will have to continue to work with them. Hopefully agents will prep their buyers on the challenges of the process.

Happy Holidays, Randall

Randall Sandin is a real estate professional in Charleston, South Carolina and can be reached at 843-209-9667 or email at rsandin@carolinaone.com. View his website at http://www.charlestonpierpartners.com.

Dec 19, 2008 10:02 PM
Janice Roosevelt
Keller Williams Brandywine Valley - West Chester, PA
OICP ABR, ePRO,Ecobroker

Agreed, but repping the seller, i'm an advocate of hiring an attorney to move the offers forward

Dec 19, 2008 10:34 PM
Tere Rottink
CoastalVa Realty Inc - Virginia Beach, VA

I am still not convinced.  Why work for a listing where you don't know how much are you going to get paid?

Recently, I had an agent meeting.  10 of the 12 agents present had worked with short sales within the previous three months.  None of them made it to closing.

Maybe we are doing something wrong in this market, and we need a course in how to better negotiate with the bank.

Ps:  I do work with short sales as an investor.  Great way to get a good deal.

Dec 19, 2008 11:46 PM
James Wexler
wexzilla.com - Scottsdale, AZ

sounds like you have an excellent handle on the Atlanta Short Sale market, hope business is good and a better 2009

Dec 20, 2008 02:48 AM
Adriana West
Home Expo Gallery, LLC (Keller Williams) - Roswell, GA

To Pacita, Randall, and James:

I am a firm believer that those who thought 2008 was the year of the Short Sale will be surprised at how 2009 will dwarf it.  Like you, I expect short sales to be big until 2011 or 2012, but 2009 I project will be the peak.  Pacita, I think your comments about our Fiduciary obligation are right on the money.  Like you, Short Sales have been the major part of my practice, over 80% in my case.  Luckily, 85% of mine close.

Shawn: I've seen the same thing, the key is not to let the house get abandoned.  As long as it's lived in, it should be safe.  I council all my sellers to stay until the last minute.

I wish you all luck in the New Year.  In this market and economy, we are all going to need as much of it as we can get.

Adriana

Dec 20, 2008 03:49 AM
Adriana West
Home Expo Gallery, LLC (Keller Williams) - Roswell, GA

Janice:

I represent the Seller on the vast majority of my Short Sale transactions, and I do all the negotiation myself.  The one time I had a client insist on using a lawyer to do the negotiation, the lawyer negotiated it such that BOTH agents split a 1% commission on the transaction, and even with that, he messed up the numbers with the second loan so that the transaction fell through.  I managed to salvage it at the last minute, getting the second to accept a reasonable number and a split of a 4% commission.  Not great, but at least I saved it, and everyone got something out of it.

Yet, had his original deal worked - or fallen through - the lawyer got his money.  He charged the seller directly - success or failure.  I will never again accept a short sale where I am not in charge of the negotiations - except on the Buyer side.

Adriana

Dec 20, 2008 03:58 AM
Adriana West
Home Expo Gallery, LLC (Keller Williams) - Roswell, GA

Tere:

If you don't know how much you're going to get on the listing, maybe you're not doing it right?  Certainly, like any sale, it can fall through and you get nothing.  But when they close, I get my commission, my standard rate.  There are a few special cases where it gets trimmed a little in order to make the numbers work, but I always have a full commission for both sides factored in from the beginning.  A little less than half the time I need to argue the point with the lender, and the big majority of those arguments I win.  85% of my shorts make it to closing.  But I'm on the seller side.  It sounds like you are on the buyer side. 

On the buyer side, representing an investor, you very well may run into the problem you describe.  Since you represent the investor, they are going to low-ball the offer as much as possible.  The lender is going to balk at going that low and try to take it out of the agent's commissions.  If that doesn't work, the deail isn't going to happen.  The Lender counters wanting more, and the investor walks away looking for easier prey.  Completely understandable on both sides.

The buyers I work with are not investors, they're planning to live in the home.  They make more reasonable offers.

I do not believe that the 'fall through' issue is due to the fact that it is a short sale, but because it is an investor.  In better markets, the investor still tries to low-ball, and walks away if the numbers don't fit his model, and the transaction still falls through.

As for a course on how to negotiate, I have never taken one myself, and I get my short sales done.  But I have seen a couple of short sale classes, and I don't think any of the ones I've seen would prepare someone properly.  There may be one or two out there, but I have yet to see them.  My own offices are asking me to do classes every so often, but I am so busy getting the job done I don't have much time to teach them.  So good luck with finding a class, and be careful.  Investigate it well.

Adriana

Dec 20, 2008 04:11 AM
Tere Rottink
CoastalVa Realty Inc - Virginia Beach, VA

Adriana.

Great information.  None of the fall through cases that I mentioned where with investors as buyers.  The only thing that I can think of is that the listing agents are not experienced in handling these transactions.

When I refer to working as an investor, there is no agent involved.  I am talking to the bank directly as an investor, so I am not concerned with commisions. I buy these properties my self.

After reading all these replies, I am going to do marketing to get listings as short sales.  It seems that I am missing a lot of commissions by avoiding them.

Tere

Dec 20, 2008 06:29 AM
Adriana West
Home Expo Gallery, LLC (Keller Williams) - Roswell, GA

Tere:

Don't misunderstand.  Short sales are hard, much harder than a 'normal' transaction, but given the huge drop in normal transactions and the dramatic increase in short sales, they certainly should not be overlooked.  Be prepared for much harder work and longer closing cycles.  But if you work at it, and keep your client's best interest as your goal, it can be rewarding both emotionally and financially.

It also is a matter of experience.  When the lenders understand that they do not need to teach you the process, and you show them you are willing to do your part (and sometimes a little of theirs), more closings occur.  Good luck.

Adriana

Dec 20, 2008 08:02 AM
Al Phillips
Al Phillips (Realty Executives Stoney Creek) - Rochester, MI

The market is Michigan is short sale or REO.  If you are not willing to do short sales, you are missing out on a good 35% of the market.   I spend the better part of my week trying to get short sales pused through with these banks.  Every bank is a little different and I haven't found one yet that is understanding to the work and effort that is required on the realtor's part to make these short sales work.  We agents put in 200% more time ( as a listing agent) to bring a short sale to close and all the negotiators want to do is cut our commission and ask for unreasonable prices on these homes.  I will continue doing short sales but I have come to the realization that the money is in becoming a REO listing agent.  Get the homes after they have gone through the complete foreclosre process and list the properties for sale.  By this time, the banks are willing to get rid of them at a reasonable price and as the listing agent, you don't have to do quite as much work. 

Dec 20, 2008 01:29 PM
Adriana West
Home Expo Gallery, LLC (Keller Williams) - Roswell, GA

Al:

I do not envy you your market in Michigan, especially at this time and with this economy.  It is certainly true that there is more work in Short Sales.  The problem with REO's is how to break into the market on the listing side.  If you can do it, there's certainly less work.  On the other hand, in order to get the listings, in many markets you must start out with a cut commission.  Everyone's situation is different.

It may be, in this market, that the place to be is as the buyer's agent.

Adriana

Dec 21, 2008 04:23 AM
Anonymous
Ronda

How do you get REO listings from the banks?

Dec 21, 2008 05:39 AM
#14
Tracy Miller
Canton, MS
S. S. Specialist

Adriana, I enjoyed reading your post and I agree with you completely.  Real estate agents should take advantage of any short sale opportunities that come their way.  By doing so, they'll be able to stay active in this depressed housing market (aka pay their bills) and also help a very frightened homeowner overcome perhaps one of the most challenging experiences in their life.

 

Dec 23, 2008 07:02 AM
Charles Gardner-Realtor/Investor
ZIP Realty, Inc-Houston District - Humble, TX

Adriana,

Thanks for your post.  As an investor I anticipate working with those agents who are familiar with shortsales and the market.  It should be a WIN-WIN for everyone.  Happy Holidays.

Dec 23, 2008 02:54 PM
Gene Allen
Fathom Realty - Cary, NC
Realty Consultant for Cary Real Estate

Seems like everyone will be a short sale expert by the time all this is said and done.

Dec 24, 2008 07:58 AM
Richard Riley
RE/MAX Properties SW - Orlando, FL
CDPE, I.R.E.S.

If there ever was a classical "approach-avoidance" situation it's a short sale.  I wonder what the psychologists would have to say about us.

Dec 26, 2008 01:29 PM
Anonymous
Adriana

Tracy:  I'd take that a step further and say that we should take advantage of EVERY opportunity in the market.  When I started as an agent, I was the first one in my 200+ person office to do a HUD house too.  We should be open to auctions, eBay raffles, anything.  Our job is to get that house sold for our seller, or bought for our buyer.  "Whatever it takes" (within the law and ethics).

Charles: Yes, it is always easier to work with someone who knows the ropes.  And Short Sales is an extremely difficult field in which to cut your teeth.   But as Gene points out, we are all gettting there.

Richard: WHY do you think agents avoid it?  Is it just what some folks say, they're afraid of the extra work, or is there something else going on?

Thank you all for your comments and encouragement!

Adriana

Dec 26, 2008 11:54 PM
#19