I'm Freakin....and I need Help....

Mortgage and Lending with Cherry Creek Mortgage Illinois Residential Mortgage License LMB #0005759 Cherry Creek Mortgage NMLS #: 3001 NMLS ID# 158606

Talk about crying in your beer.    I know that I'm whining when people have real problems.  This post will be short since my problems are not those of the average american worker.  The problem?

I'm busy...I'm too busy right now.  A month ago the stress was making ends meet.  Now it's how do I handle the business that I have.  In the last week,

1)  I've locked 15 loans;

2)  I've taken two more referrals off of Active Rain;

3)  I had two new loan officers sign on to my branch;

4)  And I have 17 (no exaggeration here, I have them all listed on a sheet right now) people who want me to refinance them into new loans.

This is a different type of stress.  A lot different from the stress that we had earlier.  It's still stress, but I'll take this over the former any day.  On the way back in to work today, I received a call from my barber, a former client and then she referred me to her father. 

Fortunately, not every inquiry will result in a loan.  There's appraisal issues, credit issues, qualifying issues, etc., but over 80% of them have gone to application.  So here's one thing I've done.  I've actually told some high maintenance clients to go elsewhere.  One of my best friends has nickel and diming in his DNA.  I told him to take his $850,000 mortgage and lock with a local credit union. 

My biggest problem is now I have to worry about customer service.  It doesn't matter how many deals I get.  I'm actually worse off, if I can't deliver in a timely fashion.  Customer service is paramount.  So now, even with an assistant, I'm still overworked.  I have Christmas Party at my house this evening and my wife's doing all the work so that I can get these deals in.

So........cry me a river.  I'm done with my break and have to hop back on the net and start working scenarios and calling my clients back.  Hopefully I'll be in one piece by Monday.  In the meantime, diligence, focus, control and lotsa prayer.

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Debi Ernst
St. Charles County, Missouri - Prudential Alliance Realtors - O'Fallon, MO
GRI, e-PRO, Broker/Sales Associate

Larry - That's really great news...but don't work too  hard!  I'm not in your shoes yet, but I'm  hoping to be soon...  :)

Dec 20, 2008 05:55 AM #1
Stephen Kappre
KW Hometown - Mantua, NJ
Helping You Home

Guess thats why I'm in the office working at 3:15 on a Saturday.  I few days of overtime will get it done. Just never forget, we get to make our schedule, and many times we shave hours off. The fact that we have to work a little overtime to make a great deal of money - well like you said, vent maybe, but lets count our blessings. These low rates will keep the doors open on many shops. Go get 'em Larry - you of anybody can!

Dec 20, 2008 06:19 AM #2
Marjorie Taylor
Riverside Homes - Saint Augustine, FL
New Homes in St. Augustine Florida

Great news to share!  My friends in the lending industry are slammed here in St. Augustine, FL also.  It's a good indication for 2009. 

Dec 20, 2008 06:21 AM #3
Fran Gaspari
Patriot Land Transfer, Inc. - Limerick, PA
"The Title Man" - Title Insurance - PA & NJ


Let's start a groundswell of new enthusiasm over new successes...!!! :) Thanks,   Fran

Dec 20, 2008 07:17 AM #4
Deb Brooks
Brooks Prime Properties Wichita Falls Texas - Wichita Falls, TX

Larry, it's that double edged sword! We need the business but then when we get it we have to go to work! Really though, Congrats and Merry Christmas, Deb

Dec 20, 2008 07:43 AM #5
Cynthia Tilghman, Realtor® Onslow County NC Home Specialist
Kingsbridge Realty, Inc - Hubert, NC

Hi Larry,
Pretty hard to makes us happy, isn't it?  We whine when we don't have the business and then when we do, we whine that we're too busy.  :-)

Dec 20, 2008 11:24 PM #6
Jim Valentine
RE/MAX Realty Affiliates - Gardnerville, NV

Larry - MOMENTUM!  It's the name of the game!  Life is so much easier when we keep it running smoothly instead of the UPS and downs!  Steady wins ... Like Dori says in Nemo "Just keep on swimming!"

Dec 21, 2008 03:40 AM #8
Larry Bettag
Cherry Creek Mortgage Illinois Residential Mortgage License LMB #0005759 Cherry Creek Mortgage NMLS #: 3001 - Saint Charles, IL
Vice-President of National Production

Debi...you'll get there...thanks for the encouragement.

Steve...thanks bro...it just seems so foreign to me.

Marjorie...let's hope and pray.

Fran...with lots of refis comes lots of title orders.


Cynthia, I'm so happy, but so stress and overwhelmed...tough, isn't it?

Erica....it's an aweome stress.

Jim.....glub, glub, glub...............


Dec 21, 2008 01:16 PM #9
Bruce Brockmeier
Internet Marketing Consultant to REALTORS® - Yorba Linda, CA
Coached By Crouch

Wow!  That's one busy week.  Sorry you're stressed, but happy to hear that business is picking up.

Dec 22, 2008 04:57 PM #10
Not a real person
San Diego, CA

The period between Thanksgiving and December 31 has always been one of my busiest because people (usually the overly rich) are trying to buy a home or two or three to take advantage of those nice tax breaks that come with buying one or two or three.

It's a great type of stress to have, and I'm glad to see that you're having some of it.

Best wishes for health, happiness, peace, and prosperity in 2009.

Dec 23, 2008 03:30 AM #11
Chuck Roberts
Prudential Shimmering Sands Realty - Panama City, FL

Larry, great to hear I'm not the only one! There are still many Realtors out there singing the blues, because they can't wrap their brains around that fact that BUSINESS IS BETTER! They are still mentally in a rut of believing things are bad. I never bought into it in the first place, so when the tide turned I was already halfway there. I'm working 9AM to 11PM every day and getting further and further behind. Business is hoping. I just recently hired an assistant for the first time...now if I can just find a reliable one. Folks, for a change, the media is finally starting to help fix the problem that they helped to create and the public is beginning to get the message that there has never been a better time to buy a home. Get excited people and your customers will get excited too!

Jun 07, 2009 07:55 AM #12
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Larry Bettag

Vice-President of National Production
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