If YOU Don't Accomodate Your Client, Someone Else WILL

Mel, I have to be flexible as well---I often find when they finally make a decision to call they want it now.  If it's not too difficult to re-arrange something I will.

Pat, Thank you, I try my best to accomodate my clients.  And a VERY Happy New Year to YOU!  My blessings to everyone for the BEST New Year ever!

Mike, No day is off limits for me, either.  I know my clients have jobs and commitments and usually work on weekends.  If I can be there at their convenience, I will.

Kathy, I don't work at night either...mostly because the blessings are supposed to be done between certain hours.  Some people aren't aware of that and I know many consultants will do evening appointments but I won't.

Erby, I loved the way you put it.  I do my best but of course have certain times I cannot be "on call."  But if I can go, I will try to fit their schedule.

Kathy, It can be difficult--this person wasn't trying to be, however.  They are experiencing things they want taken care of sooner rather then later---and my other appointment was easier to change.  If I can't do it, I will refer someone who I believe is qualified and honest.

Michelle, I am surprised to hear that Brook is not now available on weekends at all...which would make it difficult if a Stager has another job and only works weekends.....I know you are full time but some aren't and have the weekends for their business.  I try to accomodate a client whenever I can.

Carol, That is a frightening story and you should do a post about it to warn people.  I did get a call once from a client who would ONLY meet me in front of a builing in NYC---and only give me a cell number.  I turned him down because I didn't feel safe at ALL. 

Bill, He sounded like he needed help and did not want to wait.  Since they were close I called my other client to see if they could make it later.  It was no problem for them and I'm glad I will be able to accomodate both of them.

Dena, I like that phone message :)  I was able to (after checking with my other client) and glad to be able to do both.  If my other client needed to keep the same hours as originally planned, I would not have been able to go.

Tom, I usually only have two days, most of my clients can't make it during the week.  If I can't do it because my weekends are booked, I will offer them a weekday.  They can decide if they want someone else or be willing to wait.  I hope you had a wonderful birthday!

Joddie, This was not that difficult to change....a change in schedule and we need to try to accomodate our clients if we can.  Sometimes I can't---this one worked out well.

Joan, I agree with you, birthdays and holidays are out.  So are the personal days I've set aside (such as concerts and plays).  Otherwise I will see what I can do to work with them.

Gayle, On hearing his difficulties, I could understand why he didn't want to wait.  And things were easily changed thanks to my other client.  For me also I don't usually do two consults in one day--but again, exceptions are made.

Gary, Well put!  If I can change things without too much difficulty I will try....I've missed your posts, glad to see one tonight.

Laurie, Best to YOU in 1009 too!  You'll be fine with it if he makes a sale I believe :)  It's a changing market all around and I am rethinking things myself for the New Year.

Teri, Well put.  It depends on what I can do and family DOES come first but I work most Sundays...it's always been that way so I guess I'm used to it.  Christmas was a little sad but we all were there for my mom and that meant a lot to her.  I hope yours was wonderful.

Tami, I know a realtor here that will go anytime, day or night and any day.  And another who is flexible with her clients.....but not a ONE that doesn't work ANY weekends!  That's actually the first time I've heard that--I wonder how they can help people when it's such a strict schedule.

Jenny, I agree with you but if I can change things around easily enough, I will try.  This person wasn't being demanding and I should have put that in the post.  He has been experiencing issues and wants to get them resolved.  Hopefully I can see exactly what's wrong.

Jennifer, I did it--I'm tired and it was a long day but certainly an interesting one!

Judi, Someone else commented about meeting at night....be VERY careful.  I don't do consultations at night and turned one down when I was contacted to only meet the man outside his "building" in NYC.

Janice, It's funny, many of my clients become my friends.  It doesn't end at the consult--we are in touch after and often times just become friends.

Lisa, I had the feeling this particular client had felt he'd put it off too long already; since I was able to change things I did.  It was a very interesting consultation with some wonderful people.

Charles, Thanksgiving is precious to me as well---I would not be working on that day.  But my clients are home on Sundays and to make it easier for them, I don't mind if I can do the job.

Danny, I get more requests for weekends because my clients work...and I don't work at night because it's not well aspected to do the blessings.  I don't mind but maybe that's because I'm used to it.

Jo, I know they will find someone more flexible if you can't meet their hours....I probably would as well!   In NYC, there are hundreds of Feng Shui Consultants--I'd rather be working :)

Alisha, It's difficult without a partner and after reading your post, I don't blame you. Children grow up WAY too fast--but mine are grown and my daughter works with me!  It's still family day :)

Kathy, Thankfully I could re-arrange things without much trouble at all....and was glad I got to work with these people, they were lovely.

Robert, Thank you for stopping in and commenting.

Rob & Camille, I can adjust my "play" time to be during the week which makes Sundays fine for me.  But I do have my time off and have the flexibility to be able to schedule most days that my clients are available.  I am always so happy I am fortunate enough to do this and can help decide my own schedule.  Thank you for your comment.