Give Clients What They Ask For

By
Real Estate Agent with Keller Williams Realty, Danville

I was out with clients over the weekend and they were found from this lead generation company.  They mentioned to me they were starting their search for investment property.  In their car there was a business card from another agent.  That sparked my curiosity and I asked if they had worked with other agents.   They said yes and were not statisfied because the agent gave them a lot of properties they had no interest in.  What the buyers wanted was a single story, 4 bedrooms, and a specific city in a set price range.  The agent gave them 5 -6 bedrooms, way over priced and two stories.  We have MLS services that allow us to narrow down specifically what the client wants down to minute detail.  I even searched for homes that were vacant - another request by the client. 

I personally make it a practice to keep everything positive. But, how hard is it to give the client want they want? 

Comments (4)

Thesa Chambers
West + Main - Bend, OR
Principal Broker - Licensed in Oregon
Leona - it amazes me how many people do not know how to utilitize their own MLS - good for you in doing so... now be sure that you get a buyers broker agreement - wouldnt want them to jump ship on you too
Apr 29, 2007 05:54 PM
Leona Greenlow-Turner
Keller Williams Realty, Danville - Antioch, CA

Thanks for the feedback.  There have been times where I just figured they were loyal and oops!  You know how the story ended.

 L.

Apr 29, 2007 06:00 PM
Doreen McPherson
Homesmart ~ Scottsdale ~ Tempe - Tempe, AZ
Phoenix Arizona Real Estate ~
Hi Leona,  I am pretty new as an agent and I don't understand why an agent, especially an experienced agent would do that.  It makes no sense at all.  What do they think they will gain?  I second what Thesa said, get that BB signed.  :)  Doreen
Apr 29, 2007 06:17 PM
Leona Greenlow-Turner
Keller Williams Realty, Danville - Antioch, CA

It could be along the way an agent loses sight of how it feels to be on the other side of the transaction.  Although my clients are not new purchasers it has been 20+ years since they have made the "big" move.  After all of these years they have decided to purchse and an experienced agent shows them everything they are not looking for.  As a new agent, don't forget we are doing this for our clients.  It is never our own agenda.

L.

Apr 30, 2007 03:51 PM