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What if you had no E&O on all your previous sales. True Story.

By
Services for Real Estate Pros with New York Times Bestselling Author & International Speaker

Imagine answering the doorbell some Saturday morning only to be met by a process server who is prepared to deliver a blow that has the potential to wipe out your life savings and create havoc and stress for months or even years to come. 

You open the registered envelope and find yourself faced with a lawsuit on a property you sold 18 months ago while under a broker who has since sold his company.  No problem.  You paid your Errors and Omissions (E&O) insurance premium on that transaction so you're looking at the most maybe a $1,500 deductible.   You contact the current Broker/Owner of the brokerage you were working for when you participated in the transaction and ask that legal counsel be provided, as detailed under your E&O insurance - and the answer is:

 "Sorry, you're not covered.  The past owner did not purchase an Extended Reporting Period (ERP) policy and all prior transactions are no longer covered. I'm afraid you're on your own."

What if you were a top producer and had hundreds of transactions with the same broker?  What if that broker has filed bankruptcy?  Unfortunately this is a TRUE story that affected a real agent and his entire family.  But the bigger picture is even worse.
By not purchasing the ERP insurance necessary to cover prior acts, the Broker/Owner has left over 20,000 transactions open to lawsuit without any coverage for the agents involved. 

And the worst part - there is no requirement that agents under that broker be informed of their "uninsured" status.

How could this happen? 

Unfortunately this is not an isolated case and there are literally thousands of agents across the country that are potentially in the same position.  Consider a few of the facts:

  • There is no grace period for renewal of an E&O policy. 
  • If the broker is negligent in renewing their E&O policy, doesn't purchase prior acts coverage or doesn't renew the policy, all prior acts are not covered.  
  • In non-mandated states the E&O carrier can choose to discontinue coverage and it is not mandatory for agents to be notified of any changes in the policy or scope of coverage, even though the licensees are paying for the policy and the loss of coverage may financially impact them.

With the fallout of the subprime debacle we can be certain that there are folks out there that have lost their home and are looking for someone to blame.    If you consider the fact that somewhere in the neighborhood 1 in every 452 homes in the country is in some stage of the foreclosure process you begin to see the magnitude of the potential problem.  And after the initial shock of foreclosure is over, where do you think they are going to start looking for satisfaction?  I seriously doubt the mortgage broker is the first name on their list.

The potential expanse of this problem in the industry is staggering as the number of brokerages sold, merged or closed continues to grow every day and tens of thousands of agents are being affected - most without even knowing it.  You need to know where you stand. 

In Trend #10 of the 2009 Swanepoel TRENDS Report - The Good The Bad & The Ugly - we took a long hard look at this potentially devastating issue and provided some background information as well as some suggested action to take.  This problem is not going away and you need to know the facts.

Barb Szabo, CRS
RE/MAX Above & Beyond - Cleveland, OH
E-pro Realtor, Cleveland Ohio Homes

Stefan, I am e-mailing this to my owner to make sure we are properly covered. As with most insurances, if you''ve paid it, you feel you are covered and all that will be owed is the deductible.  Thanks for posting.

Jan 14, 2009 09:54 AM
William Johnson
Retired - La Jolla, CA
Retired

Hi Stefan, Happy New Year. This is an excellent post and one that certainly gives us some questions to ask and to follow up with our own brokers.

Thanks for calling this out.

Jan 14, 2009 03:32 PM
Richard Weeks
Dallas, TX
REALTORĀ®, Broker

Stefan,

Great information, thanks for sharing. One more thing I will need to keep up with.

Jan 14, 2009 10:03 PM
David Coffman
Exit Realty 1st Choice - Tucson, AZ

And we hate insurance companies why....

This kind of ridiculous loop hole should be against the law!!!

Jan 15, 2009 03:53 PM
Stefan Swanepoel
New York Times Bestselling Author & International Speaker - Ladera Ranch, CA

E&O post also drawing discussion on RealBlogging - to view comments made see http://tinyurl.com/8xwoqe

Jan 16, 2009 02:45 AM
James Graner
Residential Services: http://appraisalmo.com - Saint Charles, MO

This is a great point. E&O insurance is a great shield only if sought out properly. It does not matter how much you earn if somebody can take it in a lawsuit.

Jan 20, 2009 12:02 PM