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Shocking News About Countrywide's New Short Sale Demands - It's Below the Belt, Even For CW

By
Real Estate Agent with Elizabeth Anne Weintraub, Broker DRE #00697006

countrywide short saleIf I hadn't heard the words from Countrywide's short sale negotiator myself, I may not have believed it. Countrywide started out in this business as a bottom feeder, and I offer this story as evidence that Countrywide is returning to its roots. The demand Countrywide made yesterday on a short sale was vicious with an evil undertone.

A common factor among many short sales today is some lenders want the sellers to make a cash contribution at closing. That's not unexpected in some transactions. We had negotiated that contribution for the sellers down to $2,500, even though the sellers did not have the cash in the bank. They had planned to borrow the money from their parents.

This couple's situation is a classic short sale case. The wife suffered a miscarriage and was diagnosed with a severe medical condition that forced her to quit her part-time job. They struggled to make ends meet. She became pregnant again, carried the baby to term just as her husband's business blew up and medical bills escalated. Their home was upside down. They called Countrywide to see if they could do a loan modification, but since they were current on their payments, Countrywide rejected them and suggested they try a short sale.

We listed the home 6 weeks ago and the sellers left Sacramento. The husband found a new job in the Silicon Valley, they rented a house there and were in the process of trying to piece their lives back together when the demand for $2,500 arrived. But their parents would step up to the plate to help them.

The clincher is that within an hour of approving the short sale under those conditions, Countrywide's negotiator called back. Seems she ran the sellers' credit reports and discovered the sellers have great credit scores. They pay their credit cards in full every month, the negotiator said. Under those conditions, Countrywide changed its mind. Why, the sellers have the ability to tap those cash-advance credit lines. That's the ticket, said Countrywide. The sellers should go further into debt to the tune of 24% interest and take out cash advances on their credit cards.

Now Countrywide wants a minimum of $5,000, "probably more," the negotiator said, and even though the sellers don't have the money, they have the ability to borrow it from another bank. Apparently, the sellers haven't suffered enough.

This, after the short sale was approved!?! It's akin to kicking a guy when he's down and raping his wife.

Why should the sellers agree to this when they can walk away and owe nothing?  The negotiator continued, "They haven't made a mortgage payment since November."

"You know what? They aren't going to pay February, March, April, May, June, July or August, either," I replied. "So you can foreclose and take a bigger hit, or you can stick to your original proposal." The negotiator turned a bit testy, saying something about personal liability after a foreclosure, but I cut her off. "There is no personal liability on purchase money loans under a trustee's sale," I said. "The worst case scenario for this couple is they won't be able to buy another home for 2 years versus 5 for a foreclosure," adding that maybe she would like to read my book on short sales that's coming out next month.

The bottom line is Countrywide would not approve a loan modification because the sellers were current on their payments. Now Countrywide won't approve a short sale because the sellers are behind on their payments, unless the sellers agree to plunge further into debt. Do you see reasoning in this logic?

Maybe a better question is should Countrywide receive your tax dollars and benefit from the $750-billion bailout? Parent company, Bank of America, is watching its stock plunge and requesting billions more from the government. Should we give it to them?

Elizabeth Weintraub Land Park Real Estate Agent in Sacramento

The Short Sale Savior, by Elizabeth Weintraub, coming to a bookstore near you in February.

Photo: Big Stock Photo

 

 

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Elizabeth Weintraub is co-partner of Weintraub & Wallace Team of Top Producing Realtors, an author, home buying expert at The Balance, a Land Park resident, and a veteran real estate agent who specializes in older, classic homes in Land Park, Curtis Park, Midtown, Carmichael and East Sacramento, as well as tract homes in Elk Grove, Natomas, Roseville and Lincoln. Call Elizabeth Weintraub at 916.233.6759. Put our combined 80 years of real estate experience to work for you. Broker-Associate at RE/MAX Gold. DRE License # 00697006.

Photo: Unless otherwise noted in this blog, the photo is copyrighted by Big Stock Photo and used with permission.The views expressed herein are Weintraub's personal views and do not reflect the views of RE/MAX Gold. Disclaimer: If this post contains a listing, information is deemed reliable as of the date it was written. After that date, the listing may be sold, listed by another brokerage, canceled, pending or taken temporarily off the market, and the price could change without notice; it could blow up, explode or vanish. To find out the present status of any listing, please go to elizabethweintraub.com.

Comments(178)

Sylvie Dolley
My Home Group Real Estate LLC - Litchfield Park, AZ
CHMS, ePRO, SFR Phoenix Arizona Real Estate 602-32

Most of us are saying the same thing---We kept bailing these businesses out But they have Yet to help anyone but themselves.  It really sad that they have no real measure of accountablilty as well!

There is a long list of things that they should not be doing! However, they continue to do them.

This is really a mess.

Chase bank is now taking at Least 60 day for all home loans. 

Things will get better, if we could just work together!  (too bad some of the banks are not wising up)

Take Care & Fly High In '09!!

Jan 16, 2009 04:04 AM
Lisa Glowacki
Lisa Glowacki - Rhode Island & Massachusetts - Tiverton, RI
Real Estate Broker - RI & MA

Elizabeth, Nice job. Unbelievable that they would even consider requesting that this couple use a cash advance on their credit card. However I quess anything is believable now a days. That does really stink for those people. I would also like to know when your book is out so that I can read it.

Jan 16, 2009 09:55 AM
Jason Grams
none - Roseville, CA

Wow that is just crazy!!!  I love your reply to the negotiator: ""You know what? They aren't going to pay February, March, April, May, June, July or August, either,"

That's just Awesome!

Jan 16, 2009 10:04 AM
Sheila Reeves
Allen Tate Realtors - Greenville, SC

It is no wonder some banks/lenders are failing . . . they have worked themselves into failure  and it is their fault.  The bureacracy is hip deep in BOA and I'm sure Countrywide also.  They want the American taxpayer to bail them out . . . and one and one-half months later, then want more money. I don't know of one taxpayer that wants that to happen, but our elected representatives appear to be working for someone other than the American Taxpayer. 

Jan 16, 2009 11:19 AM
Rich Mielke
REMAX Results, Frederick MD - Frederick, MD
REALTOR, Frederick Maryland Real Estate

This story just boggles the mind. No wonder so many agents avoid Countrywide short sale listings.

Jan 16, 2009 01:07 PM
Anonymous
Anonymous

Turns out you were right, Countrywide (read Bank of America) was just given even more of our taxpayer dollars.  Now they really won't have a reason to negotiate.

Jan 16, 2009 03:11 PM
#169
Jack Lewitz
Exit Strategy Realty - Evanston, IL

I would like to know how this ends up for this couple. Do they pony up with the extra cash or walk away?

Jan 16, 2009 03:18 PM
Isaac Bensussen
Pacific Coast Real Estate Group - La Jolla, CA

Elizabeth:

Reminds me of a personal experience with CountryWide a few years ago. When interest rates were going down they called me and told that because I had an excellent credit record they could bring down my interest rate substantially. I saw the opportunity to refinance with them without too much hassle. I agreed and they sent me the paper work to be signed with the lower interest rate. I had a hefty prepayment penalty that I assumed it was going to be waived since I stayed with them. When the time for signing loan documents came, I noticed in the HUD1 the prepayment penalty. I spoke with the Loan Officer and told him I was not paying a prepayment penalty. The loan officer informed me they could not waive the $ 17,000 prepayment penalty. I told him I wanted to speak with his or her superior. The guy above him told me they could not waive the prepayment. Neither the one above him. I decided to exercise my right of rescission and I canceled the loan with them. They even called me to complaint that I had waisted their time. Their business ethics stank then and stink now. I never placed another loan with CountryWide after that.

Jan 16, 2009 03:27 PM
Don Sabinske
Don Sabinske, Sabinske & Associates Inc. - Zimmerman, MN
Sabinske & Associates Inc.

Elizabeth, I haven't been able to read all the responses to your wonderful post.  But, it was brought to my attention by my partner.  I read Teri's post and I understand completely.  We have dealt with Countrywide on a number of shorts. Unbelievable,the runaround they give an agent, let alone a broker.  They have no incentive to get rid of properties.  The worst of the worst, and the headaches and heartaches they are responsbiel for are amazing!

Jan 18, 2009 01:11 PM
Elizabeth Weintraub Sacramento Broker
Elizabeth Anne Weintraub, Broker - Sacramento, CA
Put 40 years of experience to work for you

Isaac: Good for you for canceling. Many homeowners in your shoes would not because often they are too stressed out.

Jack: I believe they are giving Countywide an unsecured prom note for ten grand at zero interest, plus borrowing $2,500.

Hello Sabinske & Associates: I've done other short sales with Countrywide that went through smooth as silk. It all depends on the negotiator and how many negotiators you end up working with.

Elizabeth Weintraub Land Park Real Estate Agent in Sacramento

Jan 19, 2009 12:22 AM
Ken Wagner
MyHouseMarket / First Team Real Estate - Tustin, CA

As you all know by now, Countrywide took over the Greenpoint loan o/a 11-14-2008.

I had 2 short sales with 2 siblings going at the same time with Greenpoint as the second and EMC as the first.

Both took just 4 months to get them assigned to a negotiator. EMC was fine at that point and their negotiators are tops. EMC issues approval letters and I was able to through 3 calls a day get Greenpoint to issue an approval just in time.

The second file wasn't so fortunate. Greenpoint provided their demand at $6700 for their 2nd and EMC with some resistance to the $6700 gave their approval and the escrow proceeded the funding. All during escrow I called Greenpoint 2-3-5 times a day and wrote daily to everybody I could at Greenpoint trying to get that approval. I was told the approval would be issued tomorrow a dozen times and then found out they transferred the file to Countrywide.

I contacted Countrywide every other day since the end of November. Resubmitted the packet several time despite their saying don't, sent the packet and e-mailed through friendly LM personnel several times and call daily to try to get the file assigned and approved.

3rd scheduling of Trustee sale is for the end of the month, and Countrywide still doesn't have it assigned, they now are asying it will take 90 days from assignment to get it approved. All this after I have sent and verbally advised them of the trustee sale and loss to their investor dozens of times.

And, NOBODY at Countrywide is able to even find contact info for the unit working on the Greenpoint liens. ALL they can do is just write another e-mail that gets ignored.

I am amazed that somebody thought Coutrywide could take on another 144,000 new files when they couldn't process their own in less than 120 days.

How can they expain to the investor that they just didnt' get the file set up in time and lost the last $6700? I came from a financial services background. I like to save banks money.

It amazes me that they can process a REO inside 2 weeks, but it takes them 4-6 months on a short sale where they lose less money.

Jan 22, 2009 03:23 AM
Don Sabinske
Don Sabinske, Sabinske & Associates Inc. - Zimmerman, MN
Sabinske & Associates Inc.

Elizabeth - I wrote a post today at SabinskeAssociates  regarding this same issue. You might want to check it out.  We were "held up" as well.  - Don. 

Jan 22, 2009 02:03 PM
Ken Wagner
MyHouseMarket / First Team Real Estate - Tustin, CA

Talking to EMC, they have had a number of files with this same issue, and it is just about whenever Countrywide decides to get to the file.

Unfortunately, the files are full of errors and their imaging dept (in India) creates more problems by putting documents in the wrong sections. So the short sale folks here stateside (likely to be soon outsourced to India) as stuck looking at pages of confusing images.

Of course, my conversation yesterday was with a so called loss mitigator that was looking at the listing agreement and despite correction, kept talking about it being the purchase agreement.

So.... we just keep calling.

Jan 23, 2009 02:47 AM
Oscar Barajas
Century 21 Allstars - Pico Rivera, CA
Selling Solutions, Not Promises

Thanks for this information I am currently working on some short sales with Countrywide.  I will be a long process talked to loss mitigation departmetn and current processing times are 85 business days.  

Jan 26, 2009 10:37 AM
Wendy Smith
Wendy Smith Real Estate - Clearwater, FL
Real Estate Advisor

I talked to a client today where the person (in India) insisted she call back on December 25th or the file would be closed.  She kept trying to tell him that December 25th is Christmas but he continued to demand that she call on December 25th or else....

she finally said OK fine.

She called back after Christmas only to find the file had been closed.

Jan 26, 2009 12:53 PM
Elizabeth Weintraub Sacramento Broker
Elizabeth Anne Weintraub, Broker - Sacramento, CA
Put 40 years of experience to work for you

You know, Wendy, when you are transferred to India, you can insist that you be transferred back to the U.S. Just say "transfer me back to the U.S." Little trick I learned from associate who hammers the banks all day.

Elizabeth Weintraub Land Park Real Estate Agent in Sacramento

Jan 26, 2009 01:16 PM
Anonymous
Brenda Mull ~ Re/Max Sunset Realty, Bayonet Point, FL

Thank you Elizabeth for sharing.  I also can say, been there, done that with CW.  Little different situation, but what do you do when CW has a $130,000 Cash offer on the table for months (12/19/08 - 2/10/09), only for them to foreclose on the property and relist for $88,500  on 3/2/09 -  Yes, actually happend.  Idiots!   And  this is costing all of us money.  

 

Apr 02, 2009 04:48 PM
#180
Sharon Alters
Coldwell Banker Vanguard Realty - 904-673-2308 - Fleming Island, FL
Realtor - Homes for Sale Fleming Island FL

Well, Elizabeth, this post keeps coming up when new people comment! Guess what? We have a house on Fleming Island that I had CASH buyers for last summer with an offer of $640,000 with a loan balance of $715,000 - and the buyers would have negotiated - and the bank (not CW) used a BPO with comps 4 miles away in a golf community with tons of amenities - so we walked. So the house came back on the market a couple of weeks ago for $524,900. That's a loss of $115,100 in 7 months plus fees for the foreclosure. And why do banks think they should be in real estate? Just closed for $525,000.

Apr 03, 2009 10:50 AM
Elena Martinovici
MY HOME GROUP 602-321-1273 - Phoenix, AZ
Associate Broker- Phoenix , Arizona
 

I have one now with National City as a second.  They want 10 % ( 5,500 )  to release the lien and another  $ 4,500 to release the debt as well.  10 K on a 55K note .

The first lender ING will only pay  $ 2,500 to the second and does not want to see the second get a penny more.   National city wants the seller to pay 3,000 upfront for a lien release  before they send a letter that states 2500 will be sufficient from ING .... but still want and another 4,500 for full settlement....

 The seller was going to pay the  $ 4,500 even tough he lost his job and moved to Europe last month to look for a job as the prospects here are grim. He has a divorce and a job loss as hardship yet he is being asked for unreasonable settlement cost. In light of all this he decided to just let the home foreclose then he will be protect from deficiency lawsuit. Everyone is loosing with that:  is a loose loose situation but with 2 unreasonable lenders there is not much we can do.

Oh and it is ING that suggested he does a short sale when he was denied for a modification because he was current ( he still had a job until last month ) he doesn't now. I sent them the email where he said let it go to foreclosure we  tried and in good faith negotiated the best we could but both lenders are unreasonable.

I always stress to the lenders that a short sale will bring them more $$$  and they can dispose of the home faster... is has been proven over and over again more loses are to be incurred by lenders that foreclose.

I  tough ING was a  reasonable lender, I got them an offer 5,000 over the market and the BPO value  ( that i purposely negotiated higher ) so the cost that was going to be paid to the second is already built in the offer but NO they don't want to pay .... I also disclosed to them that National City needed a minimum of 10% to approve the short sale. and it was included in the HUD  oh well , they can just get 30% less in 6 to 7 months from now if the are lucky.

And National City can get a big fat 0. 

Yes and is true we all loose.. our neighborhoods, buyers that get fed up with waiting and decide to rent and not buy in this mess, and the agents that make 0 co mission after months of work.

 

Jun 27, 2009 06:55 PM
Victoria Frieberg
Rush Point Realty LLC, Victoria Frieberg, broker - Rush City, MN
Realtor, Broker, Rush Point Realty LLC

Us bank, primary.  Crediti union second.  US bank gives me their net demand, CU is delightful and says we need nothing, help your client!  We know the septic is bad, 10K fix.  Priced accordingly.  Great offer, fulfills net with money to spare, and enough to fix septic.  Fannie Mae backed loan, no repairs!  Come onnnnnnn. Enough to net everyone, even the CU $3000.00.  Fannie and Freddie need to step up also.

Jun 28, 2009 02:26 AM