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If I give my expertise away for FREE, how do I make my MONEY?

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Education & Training with Writing Roads

I admit, it does seem a bit backward, this whole social media thing. Basically, you give away top-notch information, via your content - articles, videos, ebooks, blog posts, webinars, etc. - and then you become a wild success...but the question that comes up over and over again, is 'HOW?' How do you make money if you are giving away your expertise for free?

One of my favorite authors, David Meerman Scott, who wrote the bestselling book The New Rules of Marketing & PR  answers the question so well:

"This idea is not new. Starting in the 1960s, the Grateful Dead encouraged concertgoers to record their live shows by establishing "taper sections" where fans’ equipment could be set up for the best sound quality. The band encouraged Deadheads to trade tapes and make copies for friends. The cult of a Grateful Dead concert became a pre-Internet World Wide Rave driving millions to the band’s live shows over thirty years of touring and generating hundreds of millions of dollars in revenue. "

Brilliant. That's exactly it. You give it away for free, so people take it. IF THE CONTENT IS GOOD (mind you this is a rather large necessity for success), THEY GIVE IT TO ALL OF THEIR FRIENDS. All of these friends want more now that they know about you...so they come and they see you for themselves (ticket sales) and they tell their friends and they want more...and they buy your goods and services.

Giving away your content, information, expertise...things to think about:

1. Don't just give it away to get something back. People will pick up on that somehow. Give information and value becuase you love what you do and want to share it.

2. Again, the content has to be good.

3. You can always work out strategies where you give a bunch for free, but the rest comes with a subscription or purchase.

4. Take pride in how things look - design, typos, the whole package needs to be considered.

5. This is part of your personal brand...and it will be attached to you forever - think about that.

6. Combine free and community service. Think free talks at the library where you teach people Do-It-Yourself home staging, finding the best mortgage deal or choosing the right realtor? It's not about you, it's about the topic - but you're the expert, you have the information.

7. This is about exposure. If people have to pay to find out who you are, they won't. But if they can find out who you are for free...and like you, they're a heck of a lot closer to paying you for your services.

Tell us your story. Have you tried giving it away for free? Why? Why not? Has it worked???

Julie Roads is a marketing copywriter, blogger, social media consultant & speaker who thrives on helping you find your authentic voice & personal brand, and keep it, while you grow your business.

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Show All Comments Sort:
Mark MacKenzie
Phoenix, AZ

The best comparison I have heard is to liken your services to a movie trailer.

If the trailer stinks, nobody will want to see the movie.

If you have a great trailer, people are going to buy a ticket.

Jan 16, 2009 04:54 AM
Julie Dana
The Home Stylist - Buffalo, NY
ASP, Staging for Buffalo, NY area

I love the movie trailer analogy from Mark. That is so true!

Jan 16, 2009 06:14 AM
Michelle Finnamore
Toronto GTA, Alliston, Newmarket - Vaughan, ON
Preparing your property for sale

Hi Julie, Just last night I was the guest speaker at Georgian College for the Design Program. The audience appreciated my input on Staging as I stressed that it was not designing or "decorating" but rather the marketing of properties for sale. They wanted to know if it could be a component of their design companies once the were up and running.

I also run an open house tour with houses for sale. Georgian College also has a fine arts program. The director of the department gives me 5 students that place their artwork throughout the homes and one piece in each home is auctioned off to raise funds for Habitat for Humanity. Everyone wins in this scenario.

I get mega exposure in the community, the College students win as they get a gallery for their artwork along with exposure and experience, Habitat receives donations and volunteers that sign up for the current build, and the Realtors win as one of the houses actually SOLD! 

I am running the tour again this year in April and taking it across North America on a day in April.

Can you hear the angels singing? 

You are absolutely right in saying give them a taste for free. Provide an exceptional product and they will come.

Jan 16, 2009 06:41 AM
Julie Roads
Writing Roads - West Tisbury, MA
Writer, Blogger, Social Media Consultant

Michelle! You are a star and a shining example of doing this right. Wow - I love how you've gone about this...I love that everyone wins. Congrats and massive kudos on totally rocking (the house). LOL Thank you for sharing!!!!

Jan 16, 2009 06:45 AM
Tanya Venable
Orlando, FL
SEO, Mobile SEO, and Internet Marketing Consultant

Hey Julie, you've posted another great blog. I am a true believer in #4. Use spell check if you have to, but what ever you send or give out a letter, an email, a proposal, needs to look professional and like you put time into it and not just slapped together.

Jan 16, 2009 07:29 AM
Ken Tracy
Coldwell Banker Residential - Naperville, IL
Helping clients buy and sell since 2005

Hi Julie.  I guess we have all tried it.

We write our blogs for "free".

But you are right on.  We do it for EXPOSURE.

Thanks for writing,

Ken

Jan 16, 2009 11:01 AM
Anonymous
David Meerman Scott

Great post Julie and thanks for pointing to my stuff. I just spoke with the producer of a new movie called "The Graduates". He's releasing the songs on the movie (from indie rock bands) as free downloads. The idea is if the young people who the movie is targeted to like the music they might see the film.

Jan 16, 2009 08:57 PM
#7
Chris & Karen Highland
eXp Realty - Frederick, MD
Integrity, Experience, Enthusiasm!

Julie,

I agree. The truth is, this is the information age, the information is all out there...the question is, are people getting it from you or someone else.  I want them to get it from me...and I want it to be good information.

Jan 17, 2009 02:27 AM
Sharon Tara
Sharon Tara Transformations - Portsmouth, NH
Retired New Hampshire Home Stager

Another great post, Juie.  What a great explanation of how giving things for free can build a business.  It's all about establishing yourself as the expert and making people want more.  If they like you, they will want more of you.  What a simple concept! I always try to go above and beyond expectation.  I've always thrown in extra accessories or extra time.  People appreciate it and, they remember it.

Jan 17, 2009 10:26 AM
Rene Fabre
ARFCO Media - Renton, WA
Practicing Philosophical Eclectic of the Arts

Julie...

Great post, and spot on! How else are people going to get to know you (and what you know) if you aren't sharing it. I get so much in return by giving it away... I found sharing knowledge and experience is the best way to kick relationship and collaboration in gear. I'm reminded of a phrase my former boss used when talking about corporate structure and getting things done. "Grab the wheel, hit the gas, don't ask permission, and invite everyone to jump onboard. I want to ride on the bus driven by the idea person. Let's see where that takes us."

Rene'

Jan 18, 2009 08:36 AM
Kathi Presutti
RE:STYLE LLC - Brighton, MI
Re:Style, LLC

Julie,

I have had mixed results. When I started my business in 2005, I offered free, 1-hr. consultations to Realtors. I had many takers, and I was very busy-- but not making money! I know I delivered valuable information, but none of these Realtors ever gave me a "real" consultation. So, I decided that they saw the value I put on my work ($0) and valued it accordingly. Or, maybe I was doing it to get something back, as you mentioned. However, I have given several seminars and presentations to Realtors, and am now doing Home Seller Seminars--all free--and I've had a better response to that.  I am doing an Open House with local artists next week, and hope to help them sell their work, as well as sell the house! I haven't carried it as far as Michelle, but as a graduate of the University of Michigan School of Art, you can be sure I'll be looking into some similar alliances and charitable connection! I also developed a Stage-it Green program, and gave a check to a local green concern as part of that. I now recycle much more than I ever did before!

Jan 19, 2009 10:24 AM
Suzanne Gallegos
Equity Real Estate - Advantage - Salt Lake City, UT
Realtor - Salt Lake City, Utah Homes

Hi Julie,

This is a time tested approach that has worked for business after business. You don't give everything away, but certainly enough to make yourself tempting. You are right about the importance of doing it with sincerity as opposed to a self serving approach

Jan 19, 2009 03:19 PM
Marian Gregor-Ann
Keller Williams - Ann Arbor, MI
Arbor area Real Estate

Hi Julie,   Oh, this really struck a chord for me       "This is about exposure. If people have to pay to find out who you are, they won't. But if they can find out who you are for free..." also, #4 is so me. I always want to communicate w/ quality. It must be the artist in me!  I've sub. to your blog.

Jan 20, 2009 10:04 AM