Special offer

Refinance Now! Low, Low Rates!

By
Mortgage and Lending with UCM

I was just getting my nightly dose of online news when I saw the following on MSN.com's homepage:

Offer: $425k Loan for $1,417/mo. Refi and lower payments by $400/mo. NO SSN REQUIRED!

Now, what really got me was the claim that you can refi and lower payments without providing your social security number...really? Know what happened when I clicked on the link? You guessed it...LendingTree and their QuickMatch program. They advertise that this quick process will allow you to compare up to 5 loan offers from hundreds of lenders nationwide...without providing your social security number!

Now I guess I know why people keep holding onto the idea that lenders don't need a social in order to quote a rate. It never fails to amaze me when people call and want a rate quote/loan proposal but they don't want to tell you their social, credit score, income, assets, liabilities...nothing. They say "I have good credit and make good money. I pay $1,500 a month for my mortgage now - what rate and payment can you offer me?" I guess since the world at large thinks LendingTree is God's gift to the mortgage borrower they must believe everything they see online (or on TV or hear on the radio or...).

I won't even get started on the percentage of borrowers that would qualify for this loan (um, like, none) or the fact that even at a 5.5% rate (yeah, right!) you would be looking at serious negative amortization with this loan (interest only on that scenario is over $1700, but of course they don't mention that!). I find it appalling that such a "respected" institution as LendingTree is still advertising these high-risk loan programs while appreciation is plummeting and lending guidelines are tightening by the hour. Sure, its great for now but what happens when you need to refinance out of that teaser rate and you realize that not only have rates gone up and your home has barely appreciated, but that you haven't paid a dime to lower your principle...or worse, that you've acutally increased your balance? Consumers are always looking for a way to get more house for less money or a lower payment on their existing mortgage, and ads like these are sooooo misleading and it really gets under my skin! 

Sorry...just had to vent a little about the advertising that I think walks the very fine line of false advertising. I suppose with the proper disclosures and fine print, you can say anything you want, huh?

Marlene Bridges
Village Real Estate Services, Inc. - Laguna Hills, CA
Laguna Homes|Laguna Condos|Laguna Real Estate

Ian, You're so right.  The line is very fine.  I once workded with a fellow that called this "weasel wording". And that's just what this kind of business is operated by...real weasels!   Personally, I don't want to have to duck behind the paper towel pyramid in the grocery store every time I see a past client.

Have a great day!

May 01, 2007 01:42 PM
Jeff Belonger
Social Media - Infinity Home Mortgage Company, Inc - Cherry Hill, NJ
The FHA Expert - FHA Loans - FHA mortgages - USDA loans - VA Loans

Ian... you basically hit the nail on the head in regards to your assumption. It's advertising and misleading.... but many consumers will say, well, the other lender didn't ask me anything and gave me the info and rate. They can do it... lol

No, they can't do it, they can only do it based on blind information. For you and eye, the only way to win this battle is to educate the consumer. There will always be a lender or someone advertising this and bait the client in. We WILL never be able to stop this, but we certainly can get the word out.

                                                                                                            jeff belonger

May 01, 2007 01:45 PM
Lanette Branch
Taylor Properties - Bel Air, MD
Bel Air, MD Real Estate Agent

Ian,

Thanks for this post.  These ridiculous teaser ads are a pet-peeve of mine also.  What a bunch of crock!

May 01, 2007 01:45 PM
Jason Sardi
Auto & Home & Life Insurance throughout North Carolina - Charlotte, NC
Your Agent for Life
I firmly agree Ian.  At one point during the "Boom" in refi's, the phones were lit up with calls coming in from 'Astute' consumers asking that ever savvy question, "What's Your Rate?"  It got to the point that my retort was simply, "What would you like it to be?"  I got mixed responses from that reaction but they never hung up and it always led to further conversation and education.
May 01, 2007 01:50 PM
Andrew Campbell
ASAP Mortgage - Madison, WI
I have to admit that I agree with that Ian.  You have to wonder what some of these companies are thinking.
May 01, 2007 02:09 PM
Minnesota Home Staging Firm, Minnesota
Minnesota Home Staging Network~ MN's Top Home Staging Firm - Inver Grove Heights, MN
Huh? I wish! 
May 01, 2007 02:25 PM
Ian Fregin
UCM - Virginia Beach, VA
I know these kind of practices will never stop, I just wish that more money were put into educating consumers thatn into duping them into calling because they are convinced by slick ads that they can get something totally out of the realm of possibility.
May 02, 2007 03:27 AM